Overall Rating
4.6 / 5 from 190 surveys
Rating distribution
Based on 190 surveys
Quality of Homes
4.5 / 5
Quality of Experience
4.5 / 5
Caring Displayed
4.7 / 5
Overall Responsiveness
4.7 / 5
Recent survey feedback
March 2026Hymeadow
Overall Rating: 5.0 / 5
Justin was great, very understanding and supportive when we decided to delay our plans for another year. When we were ready to move forward, he was informative and attentive to our specific needs, showing us multiple properties that helped us choose the floor plan that fit us best. The home itself is well built, and any items identified during the inspection were promptly addressed by Brohn Homes, West, and their team.
March 2026Oaks at San Gabriel 40' Traditions
Overall Rating: 5.0 / 5
Respondent had no comments.
March 2026Edgebrooke
Overall Rating: 5.0 / 5
It was a flawless experience from start to finish! Our sales representative, Brandon, was very informative and made the house buying process such a pleasant and easy experience. Every person we have worked with at Brohn has been friendly and extremely helpful.
March 2026Casetta 30' Alleys
Overall Rating: 5.0 / 5
Respondent had no comments.
March 2026Edgebrooke
Overall Rating: 5.0 / 5
I had a great experience with Brandon, he was very thorough and on point with all my questions. I’m very pleased with the process of the construction process. Very quick and efficient definitely will referral more friends and family.
March 2026Harvest Ridge 30' Patios
Overall Rating: 5.0 / 5
We are first time home buyers and Hailey and her team were nothing but exceptional! The whole process was very emotional as anyone could have imagined as being a first time home buyer. Hailey and her team did everything they could to make us feel like we were already apart of the community! I couldn’t haven’t asked for better. However, It was extremely disappointing to wake up the morning after move-in to find that our window was leaking. This created unnecessary stress during what should have been an exciting and smooth transition into our new home. Especially, because it was during the freeze. Hailey was super helpful, even though, she didn’t have to she drove to our house in the freeze and caulked our window until we could have warranty fix it. Also, I now know to look above the cabinets during a walk through because last night I noticed that it looked like someone took a hammer and made holes above the cabinets. So now I have to deal with that.
March 2026Edgebrooke
Overall Rating: 5.0 / 5
Good good experience
March 2026Edgebrooke
Overall Rating: 5.0 / 5
Khanh was super helpful throughout the process and made everything felt very easy.
March 2026Cloverleaf
Overall Rating: 5.0 / 5
Very good and helpful answered questions quickly
March 2026Hymeadow
Overall Rating: 5.0 / 5
Respondent had no comments.
February 2026Harvest Ridge 25' Alleys
Overall Rating: 5.0 / 5
Hailey, Jackson, Angie and Kurt are the most professional, attentive and knowledgeable team!! They really care about the community, the people, and Brohn. They have gone above and beyond and Hailey is one of the main reasons I bought in this community. Absolutely would recommend to family or a friends!
February 2026Cloverleaf
Overall Rating: 5.0 / 5
Overall a great buying experience. I am a first time home buying (now owner). I think out of all the companies I looked at Brohns Home was the one were I found genuine quality homes and caring folks.