RECENT REVIEWS
Show All ReviewsStarling MU, February 2026
Review of Overall Experience
the Sales people were unprofessional, all they cared about was to push a sale, a lot of things they told us were not so and when we queried, we were told you 'signed the document', and wondered why what they told us was different from what was on the document. We thought that Brookfield at least because of their name, would be different from other builders but turned that they are all the same. They only look for opportunities to exploit unsuspecting customers. My advice to new customers would be read every line of the contracts, ask them to show you how what they showed you in the showhomes match the contract they asked you to sign. Even at that, be very vigilant. We asked questions but when we identified issues, they were quick to say 'you signed the document' i wondered why what is said by sales people could not match what was on the document. I had high hopes coming to Brookfield but sadly i can never trust them or any builder again. Home was not cleaned when we took possession, i washed my entry way myself as it was dirty with mud apparently from trades people that walked in and out of the house, the entire house was dusty. The house should have been cleaned which was not done. It has been a month since possession, i am boiling water with kettle because it takes over 2 minutes to get hot water, it was raised during possession but they said it would take time for hot water to circulate because it is new house. It has been over 2 months and i am waiting for Brookfield to look into this. A lot of other issues but i will just stop here.
Seton Brightside Towns, February 2026
Review of Overall Experience
Lack of caring and communication
BUILDER PROFILE
Brookfield Residential - Calgary
4906 Richard Road SW
Calgary, AB
T3E 6L1
(403) 231-8900
At Brookfield Residential, we’ve been creating ways and places to bring people together for the last 60 years. With thoughtful designs—in both our communities and our homes—we create places for people to belong, where they want to grow and put down roots.
Our passion, integrity and community spirit fuel us to build thriving communities. Our commitment to innovation, choice and affordability, as a Calgary home builder, means that more people can find their place to be. In everything we do, we are creating the best places to call home.