4.5

Move-In Experience Survey (30-90 days post move-in)

200 CUSTOMER REVIEWS

  • 5 star

    70.9%

  • 4 star

    27.1%

  • 3 star

    1.9%

  • 2 star

    0.0%

  • 1 star

    0.0%

4.4

Home Quality

4.5

Overall Service

4.1

Time Taken to Correct Items

4.6

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Seton SF, August 2020

3.5

Liked Most

Some of the workers we were involved with are excellent and made for a great experience.

Would Change

Offering the option for the buyer to choose which offerings they want when changing the selections. The lighting package originally offered versus what we actually got to choose from is very different and we feel very uneasy with the direction we forced to take.

Brookfield Residential - Calgary Response

Hi there, we greatly appreciate your feedback. While it is great to hear that overall you are satisfied and received excellent service, we are sorry to hear your concerns about some of the interior and exterior features. I understand that our Brookfield Residential Sales team has reached out to you to address your concerns. It’s our constant objective to ensure that you’re delighted from the beginning to the end of your homebuilding experience.

Cranston 81 - Retreat, August 2020

4.5

Liked Most

Very good

Would Change

Respondent had no comments.

Brookfield Residential - Calgary Response

Hello, thank you for filling out the AVID survey! It is great to hear that you are happy with your home and that you received excellent help and care. It is our constant objective to ensure that you’re delighted from the beginning to the end of your homebuilding experience. Thank you again!