4.3

Move-In Experience Survey (30-90 days post move-in)

179 CUSTOMER REVIEWS

  • 5 star

    51.1%

  • 4 star

    32.8%

  • 3 star

    10.5%

  • 2 star

    2.2%

  • 1 star

    3.4%

4.2

Quality of Home

4.2

Quality of Experience

4.2

Caring Displayed

4.1

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Seton SD, September 2024

5

Review of Overall Experience

Great experience - appreciate the periodic updates and after sale service has been good as well

Brookfield Residential - Calgary Response

Thanks for the great feedback!  We value your opinion.

Cranston MU, September 2024

4

Review of Overall Experience

Our experience with the sales team was very positive. Both Charles and Ayla were very friendly and caring throughout the entire build process. We enjoyed working with them very much. We also really loved getting inspiration for our home from Charles instagram page. This helped us a lot when it came to the design process. During the design process we got to work with Allison and she was also very helpful, kind and knowledgeable. She gave us a great ideas and truly brought the vision for our home together. Unfortunately there were a number of outstanding items needed to be completed after move in and we had a difficult time getting in touch with Sherri. This led to us feeling a little disappointed in the overall build process which had otherwise been quite a good experience. We feel that our home is exactly what we wanted and look forward to having the remainder of our outstanding deficiencies corrected on our trades day this month.