4.3

Move-In Experience Survey (30-90 days post move-in)

202 CUSTOMER REVIEWS

  • 5 star

    51.2%

  • 4 star

    33.9%

  • 3 star

    10.1%

  • 2 star

    1.8%

  • 1 star

    3.0%

4.2

Quality of Home

4.2

Quality of Experience

4.2

Caring Displayed

4.2

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Crown Park TH, November 2024

5

Review of Overall Experience

I had a very pleasant experience starting with the brookfield sales team through to purchase to take possession. They guided me every step of the way and were very knowledgeable on the offerings. The process was very organized and with no delays in the home building.

Brookfield Residential - Calgary Response

Thanks for sharing your positive experience. We strive to build the best places to call home!

Crown Park TH, November 2024

4

Review of Overall Experience

There are some minor things Brookfield could do that would make a big difference for the homeowner that I've experienced with other homebuilders such as providing touch up painting after move in, providing contact information on a sticker inside the under sink cabinet, providing warranty set up support. I also found that if the primary individual in a particular area such as sales or after care was on leave, the delegate was not able to respond competently or confidently.

Brookfield Residential - Calgary Response

Thanks for your feedback, we’ll pass it along to the team.