Our overall experience was smooth and well laid out. Almost every person who helped us (with the exception of the lady at lighting whom does not actually work for Brookfield) was kind and helpful. Communication was quick and effective. Attention to detail was there and made the process feel very manageable.
Everything was great. Only issue I found was lot grading reports. We were told the readin for the delay was due to rain. In the end when I talked to the grading company directly they said it was not due to rain delays. It was because they missed us entirely and we were not on their list. Brookfield was unable or unwilling to get accurate answers and we almost missed the season to get our yard completed before winter.