4.2

Move-In Experience Survey (30-90 days post move-in)

63 CUSTOMER REVIEWS

  • 5 star

    56.9%

  • 4 star

    33.3%

  • 3 star

    8.3%

  • 2 star

    1.4%

  • 1 star

    0.0%

4.3

Home Quality

4.1

Overall Service

3.2

Time Taken to Correct Items

4.2

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Ovation at Brighton Cross, September 2021

4

Liked Most

Most of the staff has been great. There were a few moments with one of the sales reps (Roger) that rubbed us the wrong way because he didn’t seem to comprehend something my realtor and I had pointed out (I forget the details of the situation because of the time that passed) and came off a little rude and condescending, but we really enjoyed working with Aaron, the other rep, and if it wasn’t for Aaron, we probably would have turned off from the Brookfield purchasing process. I sent an email the other day asking for some information on our homes specs to Meghan - who seems to be Roger’s replacement, and have yet to hear back though

Would Change

Nothing outside of fixing the imperfections in our property investment.

Ovation at Brighton Cross, August 2021

4.5

Liked Most

Respondent had no comments.

Would Change

Respondent had no comments.