We do like the home's layout/design. It's pretty efficient given the square footage the home sits on. As for service, this is the first new home we have purchased and every Brookfield person we worked with was great.
Maybe I would have lower wood fencing surrounding the homes. The fence does provide a lot of privacy, but on the other hand it feels closed off from outside. By this I mean you can't really see people/neighbors walking by when you're on the ground floor.
It is in an excellent location and I feel very safe in our home. Everyone with Brookfield has been nice and caring and willing to help.
I would make the lots a little bigger so we have more of a backyard and driveway. Add a hot tub in the rec center. Sales and construction service was good but I would improve the customer service after the purchase to make sure they follow up on items that need to be completed.