4.5

Move-In Experience Survey (30-90 days post move-in)

148 CUSTOMER REVIEWS

  • 5 star

    63.2%

  • 4 star

    26.8%

  • 3 star

    5.8%

  • 2 star

    2.1%

  • 1 star

    2.1%

4.3

Quality of Home

4.5

Quality of Experience

4.5

Caring Displayed

4.5

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Sundance, May 2025

4

Review of Overall Experience

Our customer service rep, Ken has been soo awesome to work with thank u!! thats the type of service we need! And your sales Agent, Kay + Alana = Amazing! Thank you the best experience! One negative is HOA they dont have a portal to submit issues. maybe thats the only HOA here possibly? if so please share our experience with them.

Brookfield Residential - Northern California Response

Thank you so much for the kind words! We're thrilled to hear that Ken, Kay, and Alana made your experience such a positive one. Our team works hard to ensure every step feels supported and welcoming.

Moonstone, May 2025

4

Review of Overall Experience

Respondent had no comments.