4.4

Move-In Experience Survey (30-90 days post move-in)

206 CUSTOMER REVIEWS

  • 5 star

    66.0%

  • 4 star

    28.2%

  • 3 star

    4.6%

  • 2 star

    1.2%

  • 1 star

    0.0%

4.3

Home Quality

4.4

Overall Service

4.1

Time Taken to Correct Items

4.4

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Potomac Shores, May 2021

4.5

Liked Most

Very nice and knowledgeable sales and construction people.

Would Change

More yard space.

Easton Village, May 2021

4

Liked Most

Once we get the post-construction issues addressed, we will love this home and this community.

Would Change

Communication post-closing. Unfortunately the project manager (Kelli) we had been dealing with up to the pre-closing inspection left Brookfield. I would recommend replacing her position. Roger, her supervisor, is a lovely guy and tries to be responsive, but it is clear he has too much on his plate.

BUILDER PROFILE

Brookfield Residential DC Metro Area
3201 Jermantown Rd #150
Fairfax, VA
22030
(703) 270-1400

Brookfield Residential is a leading North American new home builder and land developer with one goal in mind - to create the best places to call home. From the development of award-winning master-planned communities, to the design and construction of premier homes and commercial properties, we are committed to cultivating an exceptional life experience for our customers.