Brookfield Residential - Edmonton

April 2026Chappelle Starter

Overall Rating: 5.0 / 5

My wife and I have a very pleasant overall experience that exceeded our expectations, that is, from the process of buying a new home until the date of our possession. Special credit goes to Jon where he explained to us in detail our new home and how Brookfield takes pride in the craftmanship they put into behind each home. As a first-time home buyer, he addressed all our concerns and reassured us that our relationship with Brookfield will not end after the purchase, but they will be always be there for us every step of the way. This is very consoling for us and we will count on this promise. Kudos to each and every member of Brookfield team for making our first home purchase an enjoyable one!

Builder responseThank you for providing your feedback and we are happy to hear we exceeded your expectations. We have passed along your feedback to the team.

April 2026Orchards The Everly Towns

Overall Rating: 5.0 / 5

What a wonderful experience with Brookfield Residential, from showing the home, deposit and finalizing sale; help with transferring utilities and all available services and discounts… Everything is above and beyond my expectations!!!

Builder responseThank you for sharing your feedback, and we are happy to hear we exceeded your expectations. We have passed along your feedback to the team.

April 2026Orchards SD

Overall Rating: 5.0 / 5

Respondent had no comments.

Builder responseThank you for providing your feedback.

March 2026Orchards The Everly Towns

Overall Rating: 5.0 / 5

We recently moved into our new townhouse, and overall, it has been a great experience. The design is modern, spacious, and very functional for our family. The layout makes good use of space, and we really appreciate the natural light throughout the home.

Builder responseThank you for your comments and feedback. We are happy to hear you love your home, and have passed along your comments to the team.

March 2026Edgemont JV Semi Detached

Overall Rating: 5.0 / 5

Customer service has been very communicative and answered any questions that I have. They've assisted us with any problems we had in the first 2 months of living in the home full time.

Builder responseThank you for providing your feedback and comments, and are happy to hear you experience thus far has been good. We have passed along your comments to the team.

March 2026Edgemont JV Move Up

Overall Rating: 5.0 / 5

Good experience so far.

Builder responseThank you for taking the time to provide your feedback. We are happy to hear your experience has been good.

March 2026Edgemont JV Starter

Overall Rating: 4.0 / 5

Good experience and like my new house.

Builder responseThank you for your feedback and comments. We are pleased that your experience has been good and have shared your comments with the team.

March 2026Edgemont JV Semi Detached

Overall Rating: 5.0 / 5

Very amazing experience overall!

Builder responseThank you for providing your feedback. We have shared your comments with the team.

March 2026Chappelle Semi Detached

Overall Rating: 5.0 / 5

I love my home, home buying experience, and all the employees of Brookfield Residential who have made this home buying experience such a pleasure.

Builder responseThank you so much for providing your feedback. We are happy your experience has been a pleasure, and we have passed along your comments to the team.

March 2026Chappelle Move Up

Overall Rating: 3.0 / 5

Not as expected. Finishing in the house is lot to be desired.

Builder responseThank you for your feedback, and we are sorry your expectations were not met regarding the finishing. We have passed along your feedback to the team.

March 2026Orchards The Everly Towns

Overall Rating: 4.0 / 5

Respondent had no comments.

Builder responseThank you for taking the time to provide your feedback, it is important to us.

March 2026Edgemont JV Move Up

Overall Rating: 5.0 / 5

This is my second home purchase with Brookfield Residential, I like the customer service that was given to me, and the urgency with which they responded to my concerns, overall I give a 20/10

Builder responseThank you so much for your feedback, and we are thrilled to hear that the service experience you received is top notch. We have passed along your comments to the team.