4.3

Move-In Experience Survey (30-90 days post move-in)

224 CUSTOMER REVIEWS

  • 5 star

    64.6%

  • 4 star

    31.6%

  • 3 star

    3.8%

  • 2 star

    0.0%

  • 1 star

    0.0%

4.3

Home Quality

4.4

Overall Service

4.2

Time Taken to Correct Items

4.5

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Grove on 25th Townhomes, March 2018

4.5

Liked Most

Open layout and the proximity to shops and food. Etta and April from the grove on 25th are amazing.

Would Change

Respondent had no comments.

Chappelle Single Family, March 2018

3.5

Liked Most

Process was easy - providing solicitor simplified things

Would Change

The option to upgrade the appliances came with a fridge with a water and ice dispenser but it was not possible to have a water line run to the fridge during construction. If this were done during construction the cost would be minimal, we're talking about 4' of pex line. In order to run water now I have to punch holes in the wall, bring in a plumber, etc. Making changes were difficult - my house hadn't even started and I wanted to add central vac and was told it was too late. The first two salespeople I dealt with were awful, I almost chose to use another builder, however the third salesperson I dealt with (Sabrina) was fantastic and managed to change my mind.