Brookfield Residential - Edmonton

September 2026Chappelle Starter

Overall Rating: 4.0 / 5

Overall is great. But had a very bad experience when verbal communication was regarding included laundry appliances and when we made the offer then they mentioned it wasnt infact included,so that was definitely disappointing. And the quality of home is good apart from a few things which i am sure will be fixed as part of the warranty

Brookfield Residential - Edmonton responseThank you for sharing your feedback, and we are sorry to hear there were some communication challenges, but are happy to hear your overall experience has been great so far. We will review our process internally regarding communication.

September 2026Chappelle Starter

Overall Rating: 5.0 / 5

I feel Brookfield is the best option for new home buyers

Brookfield Residential - Edmonton responseThank you for providing your feedback and we look forward to the continued journey with you.

September 2026Paisley Starter

Overall Rating: 5.0 / 5

Overall - Very good experience. Well done Brookfield Team.

Brookfield Residential - Edmonton responseWe are happy to hear your experience has been good. Thank you for taking the time to share your feedback.

August 2026Edgemont JV Move Up

Overall Rating: 5.0 / 5

Amazing sales team and the construction team is amazing . Very responsive

Brookfield Residential - Edmonton responseThank you for sharing your feedback, and we are happy to hear your experience was amazing.

August 2026Edgemont JV Move Up

Overall Rating: 4.0 / 5

Overall our experience has been great with Brookfield. Being from out of town and not seeing the home, it would have been nice to receive more updates without asking but I know there was a lot going on. Since moving in they have been FANTASTIC in answering everything very quickly and are on top of any issue we may have encountered.

Brookfield Residential - Edmonton responseWe are happy to hear your experience has been great. Thank you for sharing your feedback with us.

August 2026Chappelle Move Up

Overall Rating: 4.0 / 5

Mostly Great. Some good.

Brookfield Residential - Edmonton responseThank you for sharing your feedback.

August 2026Orchards SD

Overall Rating: 4.0 / 5

The whole team I worked with from start to finish was extremely communicative and answered any and all questions that came up. The service has been unreal

Brookfield Residential - Edmonton responseThank you for providing your feedback, and we are happy to hear your experience has been so good. We look forward to continuing that journey with you.

August 2026Chappelle Semi Detached

Overall Rating: 3.0 / 5

Overall good

Brookfield Residential - Edmonton responseThank you for sharing your feedback.

August 2026Edgemont JV Starter

Overall Rating: 5.0 / 5

Great experience! Very smooth transition from day 1. The sales team patiently accomodated us during the requested tours and explained very well the step by step process of home buying- thanks to Illana, Faridah and Gurpreet, they even gave referrals for the blinds I wanted. During posession day, moving and walk throughs, we met Paul, Jeanine and Derek whom were equally caring, provided the best service and shared practical tips that they can provide to assist us. I remember Jeanine took the extra mile to stay late and coordinate the temporary sidewalk so we can proceed with our planned move in. And until now, even if we have some issues with the stormwater pipe leader, I really appreaciate how she communicate timely the updates and assures us that our case is being taken care of. Would definitely recommend Brookfield Residential with my family and friends should they need to acquire a modern, cost-effective and stylish home. Kudos to the team and more power!

Brookfield Residential - Edmonton responseThank you for sharing your experience with us, and we are thrilled to hear of how exceptional it was for you. We have passed along your comments to the team.

August 2026Paisley Starter

Overall Rating: 5.0 / 5

Very respectable and responsive

Brookfield Residential - Edmonton responseThank you for sharing your feedback, we have shared your comments with the team.

July 2026Edgemont JV Starter

Overall Rating: 5.0 / 5

Respondent had no comments.

Brookfield Residential - Edmonton responseThank you for taking the time to complete your survey.

July 2026Chappelle Semi Detached

Overall Rating: 5.0 / 5

Brookfield did good job

Brookfield Residential - Edmonton responseThank you for taking the time to share your feedback.