Brookfield Residential - Edmonton

March 2026Chappelle Semi Detached

Overall Rating: 5.0 / 5

Thank you so much for providing your feedback. We are happy your experience has been a pleasure, and we have passed along your comments to the team.

I love my home, home buying experience, and all the employees of Brookfield Residential who have made this home buying experience such a pleasure.

March 2026Chappelle Move Up

Overall Rating: 3.0 / 5

Thank you for your feedback, and we are sorry your expectations were not met regarding the finishing. We have passed along your feedback to the team.

Not as expected. Finishing in the house is lot to be desired.

March 2026Orchards The Everly Towns

Overall Rating: 4.0 / 5

Thank you for taking the time to provide your feedback, it is important to us.

Respondent had no comments.

March 2026Edgemont JV Move Up

Overall Rating: 5.0 / 5

Thank you so much for your feedback, and we are thrilled to hear that the service experience you received is top notch. We have passed along your comments to the team.

This is my second home purchase with Brookfield Residential, I like the customer service that was given to me, and the urgency with which they responded to my concerns, overall I give a 20/10

March 2026Orchards SD

Overall Rating: 5.0 / 5

Thank you for your feedback, we have relayed your comments to the team.

It’s been great. From initial contact with sales, appointment to review spec homes, purchase and possession it’s been great.

March 2026Orchards SD

Overall Rating: 5.0 / 5

Thank you for your feedback and we are happy to hear you are satisfied with your experience. We have relayed your comments to our teams.

My home buying experience was hitch free and the team was very responsive . Overall I am satisfied with the service and the build quality.

March 2026Orchards Move Up

Overall Rating: 5.0 / 5

Thank you for taking the time to complete the survey, your feedback is important to us.

Respondent had no comments.

March 2026Orchards Move Up

Overall Rating: 5.0 / 5

Thank you for taking the time to provide your feedback.

Respondent had no comments.

March 2026Orchards Move Up

Overall Rating: 5.0 / 5

Thank you for sharing your feedback, we happy to hear your experience was Great.

Great

March 2026Chappelle Move Up

Overall Rating: 5.0 / 5

Thank you for sharing you feedback, we are so pleased the home and experience is everything we strive for. We have passed along your comments to the team.

I had such a great experience with Brookfield from our very first consultation all the way to move-in day. The team was professional, patient, and always quick to answer my questions, making the whole journey smooth and stress-free. Every step felt organized and transparent, and I truly felt supported throughout the entire process. My family is so happy with our new home and grateful for the positive experience!

March 2026Chappelle Move Up

Overall Rating: 4.0 / 5

Thank you for sharing your feedback with us. We are happy to hear you felt supported through the journey, and we will share your feedback with the team.

Overall, our experience with Brookfield Residential was good. The team was professional and supportive throughout the process, and we are happy with our new home. Since this was a spec home, some details were not clearly explained at the beginning. The show homes we viewed had railings (instead of a stub wall), a fireplace, and feature walls, but our spec home did not include those features. This difference was not clearly communicated upfront, which created some confusion. It would also help if there was clearer communication about what is included in the home versus what is just staging furniture in show homes. Overall, we appreciate the team’s efforts and are excited to start this new chapter in our new home.

February 2026Orchards Move Up

Overall Rating: 5.0 / 5

Thank you for sharing your feedback. We are pleased that you had confidence in your purchase, and will share your feedback with the team.

Brookfield was very professional and made the purchase of our new home something we could do with confidence.