4.2

Move-In Experience Survey (30-90 days post move-in)

70 CUSTOMER REVIEWS

  • 5 star

    52.7%

  • 4 star

    37.3%

  • 3 star

    8.2%

  • 2 star

    1.8%

  • 1 star

    0.0%

4.2

Home Quality

4.2

Overall Service

3.4

Time Taken to Correct Items

4.3

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Chappelle SF (FD), December 2022

4.5

Liked Most

We felt connected with sales team. They were all amazing since starting our journey with them. Kristy and Tressa were first ones to meet and made us come back as we felt Brookfield is different! Nicole from the designer team made an exceptional effort to make us create the beautiful picture we imagined. Josh from construction team is very knowledgeable and informative. And finally the Amazing Victoria who accommodated our requests for weekend walk~throughs. She was as excited about our home as we were! We had a nice surprise with personalized cookies and another marvellous surprise from Victoria and the team with Liverpool Jerseys for our kids which they love. We see that home finishing quality is higher than what other builders would offer. Overall, the timeline was delayed by about 2 months but that was expected with COVID Circumstances. It was a really enjoyable journey. We already made several recommendations about Brookfield to our friends and colleagues and some of them were actively communicating with the sales team.

Would Change

Introducing bigger home plans and providing more options for interior upgrades

Paisley SF (RL), December 2022

4

Liked Most

Customer care

Would Change

N/A