4.3

Move-In Experience Survey (30-90 days post move-in)

236 CUSTOMER REVIEWS

  • 5 star

    64.4%

  • 4 star

    32.5%

  • 3 star

    3.0%

  • 2 star

    0.0%

  • 1 star

    0.0%

4.3

Home Quality

4.4

Overall Service

4.2

Time Taken to Correct Items

4.6

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Chappelle Single Family, October 2017

5

Liked Most

The home was built fast while maintaining high quality.

Would Change

The upstairs linen closet is small, the fridge has capabilities of a water line but Brookfield does not install water lines for that.

Chappelle Single Family, October 2017

3.5

Liked Most

I love the layout of my Cadenza model duplex. Shelly has been very good with responding quick to my e-mails and concerns/problems and issues that I have had with my place so far

Would Change

When going through the final walk through, there is a ton of information to remember. I come from living in a condo where I don't have to worry about the responsibility of a new furnace, filters, sump pump, water shut off etc. You guys should video every step of the final walk through process starting from the basement and explain everything in a DVD where the home owner gets to keep the DVD and watch it just in case they forgot how to clean the furnace filters, or they forgot how to re-set the sump pump. Also, please make sure in future walk throughs that each appliance is tested not just once, but several times before the final walk through. This would have prevented my issue with my dishwasher. Hopefully someone would have caught on to the fact that there was LOTS of water covering the bottom of the dish washer, fixed it BEFORE the walk through so that it could be used and it would be working from day 1