RECENT REVIEWS
Show All ReviewsHiatt Pointe, August 2025
Review of Overall Experience
I have been very disappointed with our experience with Brookfield so far, I certainly hope that it improves. Very little was done that we discussed at the walk tru and has still not been done. One thing we talked about was I thought the yard was being flooding by all the sprinklers that were spraying water on the house itself, and leaving the white residue on the house and the windows. I said the windows and the house needs to be cleaned and was told we have hard water. My suggestion was don’t spray the house ( use soaker hose) that didn’t happen. The day we moved in the sprinklers ran all night spraying against the walls of the house so we did not sleep all night. I received my first water bill today, in 14 days we used 12,000 gallons of water ( average water usage for 2 people is 3,000 gallons per month. I repeatedly told the Brookfield people about this water problem, It was never corrected my sprinklers sprayed the Van Metre lot next door for a couple of weeks. Yesterday I finally just turned them off after I was told I should be moving and adjusting them. I believe the grass is the builders responsibility until it is established. There is still numerous issues we talked about that have not been resolved. I have been in the development business for 50 years and thought I would be very happy with a Brookfield home but so far that has not been the case.
Hiatt Pointe, August 2025
Review of Overall Experience
Disappointed in quality of trim work, such as doors have different types of trim, not consistent throughout the house; quality of shoe mold installation; highly disappointed in quality of work on screened in porch. We were never advised we would be responsible for watering the sod and still have no definite answer on sidewalk snow removal. Sarah and Rick are both exceptional and a real pleasure to work with.
BUILDER PROFILE
Brookfield Residential - Frederick County
3201 Jermantown Road #150
Fairfax, VA
22030
703-270-1400
Brookfield Residential is a leading North American new home builder and land developer with one goal in mind - to create the best places to call home. From the development of award-winning master-planned communities, to the design and construction of premier homes and commercial properties, we are committed to cultivating an exceptional life experience for our customers.