4.5

Move-In Experience Survey (30-90 days post move-in)

37 CUSTOMER REVIEWS

  • 5 star

    71.7%

  • 4 star

    28.3%

  • 3 star

    0.0%

  • 2 star

    0.0%

  • 1 star

    0.0%

4.5

Home Quality

4.7

Overall Service

4

Time Taken to Correct Items

4.7

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Snowden Bridge, October 2023

4.5

Liked Most

Our purchasing experience with sales representative Bill was exceptional. Bill was very polite, professional, and knowledgeable about the homes and community. Dan was pleasant and professional to work with. Rick was very professional, tentative and knowledgeable. Rick was always responsive and it was a pleasure working with him during our purchasing process.

Would Change

Make the garage and driveway larger. More space between homes. Having hard water in Frederick County, Va, it would have been nice to have a water softener included with the purchase of our home. Kitchen needs more cabinets.

Snowden Bridge, October 2023

4

Liked Most

Well organized in a layout that makes sense

Would Change

More communication about progress during construction providing updates via email or phone calls