4.3

Move-In Experience Survey (30-90 days post move-in)

30 CUSTOMER REVIEWS

  • 5 star

    50.0%

  • 4 star

    47.2%

  • 3 star

    2.8%

  • 2 star

    0.0%

  • 1 star

    0.0%

4.3

Home Quality

4.4

Overall Service

4

Time Taken to Correct Items

4.6

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Snowden Bridge, September 2021

4.5

Liked Most

Overall home buying process was smooth.

Would Change

Sales team should be fully aware and knowledgeable of the options offered. Provide better illustrations/simulation of the color choices for some of the exterior options

Brookfield Residential - Frederick County Response

Nagaditya, Thank you for taking the time to complete the survey. We appreciate your feedback as we are always seeking to improve the customer experience. Congratulations on your new home!

Snowden Bridge, September 2021

4

Liked Most

How much information and care is provided during the construction process and even after you moved in.

Would Change

The laundry room is too small. The spot where the washer/dryer are located is so tight to the point that the door cannot be fully opened. I believe a nice addition will be to be able to turn of the living room lights also from the wall close to the master bedroom

Brookfield Residential - Frederick County Response

Rodrigo, Thank you for taking the time to complete the survey. We will share your comments regarding the laundry room door and access. Congratulations on your new home!