4.4

Move-In Experience Survey (30-90 days post move-in)

26 CUSTOMER REVIEWS

  • 5 star

    62.5%

  • 4 star

    28.1%

  • 3 star

    9.4%

  • 2 star

    0.0%

  • 1 star

    0.0%

4.4

Home Quality

4.4

Overall Service

4.3

Time Taken to Correct Items

4.4

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Snowden Bridge, February 2021

4.5

Liked Most

I am a repeat home owner in Snowden Bridge and chose Brookfield for my first and second home! You should be very proud of your product from start to finish. Both Gayle and Penny in the sales center are amazing to work with. They are well informed and provide guidance through the process. Additionally, Dave and Kevin in the field are unbelievable at multitasking and making the customer feel like their time is totally devoted to them every step of the way. I'm sure this is difficult when they have so much too juggle. Awesome!!

Would Change

The Pendleton model definitely needs a bigger master bathroom. The vanity is way too small providing little storage area. It is difficult for two people to get ready in this small bathroom.

Snowden Bridge, February 2021

4

Liked Most

kitchen space and master bath

Would Change

slightly more space in the second and third bedrooms, full bath on first level.

Brookfield Residential - Frederick County Response

Hi Jeffery, thanks so much for taking the time to leave a review! We are very pleased to hear that you are happy with the space in the kitchen and the owner's bathroom in your new home! We have noted your thoughts on the size of the secondary bedrooms and first floor full bath, and we will take them into consideration for any future floorplan updates. Thank you and congratulations on your new home!