Overall Rating
4.7 / 5 from 55 surveys
Rating distribution
Based on 55 surveys
Quality of Home
4.7 / 5
Quality of Experience
4.8 / 5
Caring Displayed
4.8 / 5
Overall Responsiveness
4.9 / 5
Recent survey feedback
Show All Reviews →October 2026Midline 40s
Overall Rating: 5.0 / 5
Great customer service and great build quality
October 2026Elyson 40s
Overall Rating: 5.0 / 5
Really helped everything was smoothly done
October 2026Elyson 40s
Overall Rating: 5.0 / 5
Alfredo is really quick to respond. The service was smooth and on time
September 2026Midline 50s
Overall Rating: 5.0 / 5
The Brookfield Residential team has been phenomenal. They have helped me every step of the way from purchasing the home to ensuring that everything works properly. Alfredo and Clay even went out of their way to help set up my dryer. I love my home and I love my Brookfield Residential team.
September 2026Midline 50s
Overall Rating: 5.0 / 5
Respondent had no comments.
September 2026Elyson 40s
Overall Rating: 5.0 / 5
It has been amazing and I truly credit Jacob for my experience. When he's in the neighborhood he'll stop and check in.
September 2026Midline 50s
Overall Rating: 5.0 / 5
Susannah, Ryan, and Alfredo were all responsive and helpful throughout this process
September 2026Midline 40s
Overall Rating: 5.0 / 5
The entire team has been great and easy to work with!
September 2026Elyson 45s
Overall Rating: 5.0 / 5
The whole team has been amazing!! Made a great choice with yall. Thank you Jacob & Adrienne!! Yall both have went above & beyond for me & my son. 10/10 for each of yall. Made our whole experience. Thank you!!
September 2026Midline 40s
Overall Rating: 5.0 / 5
Clay and Alfredo have been great at taking care of any maintenance requests I’ve had. Always making sure everything gets done in a timely manner.
September 2026Elyson 40s
Overall Rating: 5.0 / 5
The experience working with the Brookfield team has been outstanding.
August 2026Elyson 50s
Overall Rating: 5.0 / 5
Very professional and the house is very well design up today requirements
Brookfield Residential - Houston responseThank you so much for the kind feedback. We are so happy to hear you had a great experience!