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Brookfield Residential - Los Angeles County

Verified homebuyer survey feedback.

June 2026Magnolia Towns

Overall Rating: 5.0 / 5

All questions raised are answered and solutions are sought as quickly as possible.

June 2026Magnolia Towns

Overall Rating: 4.0 / 5

The floor was very dusty when we took possession. I also found broken glass on the master bedroom floor. The sink in the 3rd floor bathroom was clogged and construction debris was found in the pipe when my husband unclogged it. Some areas were painted sloppy with drip marks found on floors, counter, and fixtures. There were also areas that were not fixed after the walk through. In addition, the installation of the tech area cabinets were overlooked and had to be installed after close of escrow which is largely inconvenient.

June 2026Magnolia Towns

Overall Rating: 5.0 / 5

Respondent had no comments.

May 2026Magnolia Towns

Overall Rating: 5.0 / 5

Respondent had no comments.

April 2026Magnolia Towns

Overall Rating: 5.0 / 5

The full-service care the Brookfield team gave me from beginning to end has been exceptional. I only wish I had found this community sooner. Everything was seamless from day one, and now that I have been living in my home for a month, the white-glove level of service I receive makes me feel cared for.

Brookfield Residential - Los Angeles County responseWe're so glad you enjoyed your move-in experience! We'll share your comments with the Magnolia team.

April 2026Magnolia Towns

Overall Rating: 5.0 / 5

Deanna was most helpful in the whole process!

Brookfield Residential - Los Angeles County responseThank you for sharing how helpful our team was throughout. We are so happy to welcome you home.

April 2026Magnolia Towns

Overall Rating: 5.0 / 5

Very happy with the customer service. Very responsive to the request and excellent follow up.

Brookfield Residential - Los Angeles County responseThank you for the survey. We're so glad you enjoyed your Move-in experience! We'll share your comments with the Magnolia team.

April 2026Magnolia Towns

Overall Rating: 5.0 / 5

Great experience from start to finish. Excellent care and service from each of the Brookfield employees. Definitely would recommend to friends and families.

Brookfield Residential - Los Angeles County responseThank you for the awesome review and comments.

March 2026Magnolia Towns

Overall Rating: 5.0 / 5

Great experience. We really appreciated how the sales staff and brokerage team were very honest with us on all stages of the home buying process. The construction staff also went above and beyond making sure everything in the home was perfect before move-in.

February 2026Magnolia Towns

Overall Rating: 5.0 / 5

Respondent had no comments.