4.4

Move-In Experience Survey (30-90 days post move-in)

70 CUSTOMER REVIEWS

  • 5 star

    64.0%

  • 4 star

    30.3%

  • 3 star

    3.4%

  • 2 star

    2.2%

  • 1 star

    0.0%

4.3

Home Quality

4.4

Overall Service

4.1

Time Taken to Correct Items

4.5

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Bradford's Landing, January 2021

4.5

Liked Most

Respondent had no comments.

Would Change

Respondent had no comments.

Ridgeview, January 2021

5

Liked Most

I liked the size of the rooms. I also liked how Pete the sales manager was very attentive and available with responses all the time. I also like how Patrick was able to explain and have an answer for every question we had during the building process.

Would Change

I wish there were additional options available. For example soft close drawers were available in the kitchen but not the owners suite bathroom. I also wish I would have been able to see the home pre-drywall and then be able to select where additional electrical outlets and low voltage outlets were located.

Brookfield Residential - Montgomery County Response

Hi Darren, thank you for taking the time out of your day to share your thoughts with us! We are very glad you had a great experience with Peter and Patrick - they are great assets to our team! We appreciate your feedback regarding more options and we will pass this on for any future changes.