Sales team and site team were awesome. We had a slight hiccup with the customer service team but was later rectified. Overall thrilled with our new home!
Heartland in Baxter, May 2025
4
Review of Overall Experience
Respondent had no comments.
BUILDER PROFILE
Brookfield Residential - Ontario 3381 Steeles Avenue East, Suite 100 Toronto, ON M2H 3S7 (905) 477-5111
At Brookfield Residential, we’ve been creating ways and places to bring people together for over 60 years. Brookfield Residential has built a reputation as an industry leader and innovator, continuously striving to improve all aspects of the customer experience, from building practices to customer care. We’re proud of what we’ve achieved over the years, within the numerous communities that we’ve developed, and the 30,000+ homes that we’ve built. Our homes are synonymous with our core values of passion, integrity and community.
Awards:
Recent awards given to Brookfield Residential include the prestigious J.D. Power and Associates’ Award for Highest Ranking Builder in Customer Satisfaction, Tarion Builder of the Year, OHBA Builder of the Year, and BILD Best Customer Care. These awards speak to our dedication to customer care and to providing you with a quality home to enjoy for many years.