4.4

Move-In Experience Survey (30-90 days post move-in)

97 CUSTOMER REVIEWS

  • 5 star

    54.8%

  • 4 star

    34.9%

  • 3 star

    6.2%

  • 2 star

    0.7%

  • 1 star

    3.4%

4.2

Quality of Home

4.3

Quality of Experience

4.4

Caring Displayed

4.4

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Station No. 3, September 2025

4

Review of Overall Experience

Respondent had no comments.

Station No. 3, September 2025

5

Review of Overall Experience

The buying process was easy, the sales rep was really good very good at communicating with us and our agent . The only issues I would say is that some of the finish products weren’t done properly for example the paint and some of the carpenter work that was done wanst really good . Some things were uneven and we notice that once we moved in

BUILDER PROFILE

Brookfield Residential - Ontario
3381 Steeles Avenue East, Suite 100
Toronto, ON
M2H 3S7
(905) 477-5111

 

At Brookfield Residential, we’ve been creating ways and places to bring people together for over 60 years. Brookfield Residential has built a reputation as an industry leader and innovator, continuously striving to improve all aspects of the customer experience, from building practices to customer care. We’re proud of what we’ve achieved over the years, within the numerous communities that we’ve developed, and the 30,000+ homes that we’ve built. Our homes are synonymous with our core values of passion, integrity and community.

Awards:

Recent awards given to Brookfield Residential include the prestigious J.D. Power and Associates’ Award for Highest Ranking Builder in Customer Satisfaction, Tarion Builder of the Year, OHBA Builder of the Year, and BILD Best Customer Care. These awards speak to our dedication to customer care and to providing you with a quality home to enjoy for many years.