4.1

Move-In Experience Survey (30-90 days post move-in)

150 CUSTOMER REVIEWS

  • 5 star

    50.5%

  • 4 star

    40.5%

  • 3 star

    7.1%

  • 2 star

    1.4%

  • 1 star

    0.5%

4.1

Home Quality

4.2

Overall Service

3.4

Time Taken to Correct Items

4.5

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Winding Trail in Uxbridge, December 2021

3.5

Liked Most

Love the design of the home and our lot. Amanda made our buying experience special. Also really like Andrea who works with Louie in the construction office.

Would Change

Would have liked items on PDI to be corrected before we moved in. Would have liked someone’s phone number to contact when we realized there were so many deficiencies. Would have liked instruction booklets on fireplace, furnace, hot water heater, thermostat, etc.

Pinehurst in Paris, December 2021

4.5

Liked Most

The layout of my main floor

Would Change

The quality of upgrades. A bit outdated

Brookfield Residential - Ontario Response

Thank you for your review! We appreciate your candid feedback and always strive to provide industry-leading customer experiences!

BUILDER PROFILE

Brookfield Residential - Ontario
3381 Steeles Avenue East, Suite 100
Toronto, ON
M2H 3S7
(905) 477-5111

 

At Brookfield Residential, we’ve been creating ways and places to bring people together for over 60 years. Brookfield Residential has built a reputation as an industry leader and innovator, continuously striving to improve all aspects of the customer experience, from building practices to customer care. We’re proud of what we’ve achieved over the years, within the numerous communities that we’ve developed, and the 30,000+ homes that we’ve built. Our homes are synonymous with our core values of passion, integrity and community.

Awards:

Recent awards given to Brookfield Residential include the prestigious J.D. Power and Associates’ Award for Highest Ranking Builder in Customer Satisfaction, Tarion Builder of the Year, OHBA Builder of the Year, and BILD Best Customer Care. These awards speak to our dedication to customer care and to providing you with a quality home to enjoy for many years.