4.4

Move-In Experience Survey (30-90 days post move-in)

135 CUSTOMER REVIEWS

  • 5 star

    66.3%

  • 4 star

    31.9%

  • 3 star

    1.2%

  • 2 star

    0.6%

  • 1 star

    0.0%

4.3

Home Quality

4.5

Overall Service

3.8

Time Taken to Correct Items

4.7

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

New Seaton in Pickering, April 2021

3

Liked Most

its evident Jenny and Saaranga genuinely care about our issues whereas others were not very receptive

Would Change

quality of work done to home, cx rep named Jenny and Saaranga were great, trying really hard to be helpful, on the other hand Amanda t was unbelievably rude when conducting the home design, Kurt is argumentative

Brookfield Residential - Ontario Response

We genuinely appreciate your review and feedback. We're sorry we missed the mark in providing you with a top-notch experience. If you're willing to speak with us about your experience, we'd love to hear from you - please reach out to myConcierge@Brookfieldrp.com

New Seaton in Pickering, March 2021

4

Liked Most

Interest on helping me out to resolve problems

Would Change

Very productive any problem attention

BUILDER PROFILE

Brookfield Residential - Ontario
3381 Steeles Avenue East, Suite 100
Toronto, ON
M2H 3S7
(905) 477-5111

 

At Brookfield Residential, we’ve been creating ways and places to bring people together for over 60 years. Brookfield Residential has built a reputation as an industry leader and innovator, continuously striving to improve all aspects of the customer experience, from building practices to customer care. We’re proud of what we’ve achieved over the years, within the numerous communities that we’ve developed, and the 30,000+ homes that we’ve built. Our homes are synonymous with our core values of passion, integrity and community.

Awards:

Recent awards given to Brookfield Residential include the prestigious J.D. Power and Associates’ Award for Highest Ranking Builder in Customer Satisfaction, Tarion Builder of the Year, OHBA Builder of the Year, and BILD Best Customer Care. These awards speak to our dedication to customer care and to providing you with a quality home to enjoy for many years.