4.4

Move-In Experience Survey (30-90 days post move-in)

144 CUSTOMER REVIEWS

  • 5 star

    67.5%

  • 4 star

    26.4%

  • 3 star

    6.1%

  • 2 star

    0.0%

  • 1 star

    0.0%

4.4

Home Quality

4.5

Overall Service

4

Time Taken to Correct Items

4.6

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Pinehurst 43's, August 2020

4

Liked Most

Very beautiful home Staff was extremely helpful to me

Would Change

I wouldn’t change a thing

Brookfield Residential - Ontario Response

We're thrilled you're enjoying your new-home journey! Thank you for your review.

Pinehurst Semi-Detached, August 2020

4.5

Liked Most

I think Brookfield Residential is a great company and doing their best of the best! We are happy to live here!

Would Change

I think during the construction process Brookfield needs to maintain proper follow up with the Homeowner. At least they should send pictures from time to time through emails that how the whole construction process is going on.

Brookfield Residential - Ontario Response

Thanks for your review! Your feedback is much appreciated and we're happy you're part of our family.

BUILDER PROFILE

Brookfield Residential - Ontario
3381 Steeles Avenue East, Suite 100
Toronto, ON
M2H 3S7
(905) 477-5111

 

At Brookfield Residential, we’ve been creating ways and places to bring people together for over 60 years. Brookfield Residential has built a reputation as an industry leader and innovator, continuously striving to improve all aspects of the customer experience, from building practices to customer care. We’re proud of what we’ve achieved over the years, within the numerous communities that we’ve developed, and the 30,000+ homes that we’ve built. Our homes are synonymous with our core values of passion, integrity and community.

Awards:

Recent awards given to Brookfield Residential include the prestigious J.D. Power and Associates’ Award for Highest Ranking Builder in Customer Satisfaction, Tarion Builder of the Year, OHBA Builder of the Year, and BILD Best Customer Care. These awards speak to our dedication to customer care and to providing you with a quality home to enjoy for many years.