4.6

Move-In Experience Survey (30-90 days post move-in)

77 CUSTOMER REVIEWS

  • 5 star

    74.2%

  • 4 star

    18.6%

  • 3 star

    5.2%

  • 2 star

    1.0%

  • 1 star

    1.0%

4.6

Quality of Home

4.6

Quality of Experience

4.7

Caring Displayed

4.6

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Mariposa at Blossom Rock, July 2025

4

Review of Overall Experience

Easy process however I was not crazy about dealing with a finance team that was not in site or local. We played phone tag, everything was online and so it made reading through document after document difficult. Many of the numbers looked different in the different documents so it was hard to follow at times. Our lender was good about answering questions but again, some phone tag involved. Lots of information given at the walk through and orientation. It wa soverwhelming andni only retained about 10% so still feels like I’m forgetting something. Loved the boxes that came with the concierge service and the walk through team was really friendly. Good experience overall.

Brookfield Residential - Phoenix Response

Thank you for your feedback! We're glad you had a good experience overall and enjoyed the friendly team and move-in boxes. Your feedback is valuable and will be used to help improve our processes while in escrow and during the orientation process.

Laurel at Blossom Rock, July 2025

4

Review of Overall Experience

Great!

Brookfield Residential - Phoenix Response

Thank you for the great response, we look forward to continuing to serve you well along your home homeownership experience!