4.2

Move-In Experience Survey (30-90 days post move-in)

982 CUSTOMER REVIEWS

  • 5 star

    56.4%

  • 4 star

    34.2%

  • 3 star

    8.2%

  • 2 star

    0.9%

  • 1 star

    0.2%

4.2

Home Quality

4.3

Overall Service

3.6

Time Taken to Correct Items

4.3

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Cranston EST, April 2023

4.5

Liked Most

Compared to our past building experience, the sales and design teams were enthusiastic and supportive and helpful with reasonable suggestions and solutions for the things that we needed and wanted in our new home.

Would Change

The post-possession experience has been variable. Some things have had immediate response but others have had no action even with repeated reassurances from office staff.

Cira at The Landing, April 2023

3.5

Liked Most

Sales Team - They were always welcoming and respond quickly.

Would Change

Address -- When BF is building new houses then why house no are random ? Why there is no sign board in place even after i communicated to BF. Architect -- Change your architect. Myself being an engineer can easily say that in all plans of CIRA space has not been utilized properly. These houses could have been made better.

Brookfield Residential Response

Thank you very much for your feedback, we will pass it along to the Community team for their review.