4.3

Move-In Experience Survey (30-90 days post move-in)

1221 CUSTOMER REVIEWS

  • 5 star

    62.5%

  • 4 star

    30.3%

  • 3 star

    6.6%

  • 2 star

    0.4%

  • 1 star

    0.1%

4.3

Home Quality

4.4

Overall Service

3.7

Time Taken to Correct Items

4.4

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Barefoot Lakes Mosaic, February 2024

5

Liked Most

I love that our initial tour of our home was of a high quality with minimal needs for fixing. I also love that they had us close all doors, open and close windows, flush toilets, turn on lights, etc. really analyzing all aspects of the home. They found more needs for improvement than my husband and I did. Then with closing and the final walk through it felt like being welcomed into a family. The attention to detail, care of our home, and the continue to support and check in have made this home buying process wonderful. I hope to not have to move again but if I do it will be with Brookfield Residential.

Would Change

Nothing it was outstanding. Please keep up what you are doing.

Cranston MU, February 2024

4

Liked Most

Love the location, floor plan, and the sales team was excellent to deal with

Would Change

Response to customer concerns. I felt like there were a couple times we raised concerns specifically in the selections process that it didn’t feel our concerns were acknowledged or responded to.