RECENT REVIEWS
Show All ReviewsWendell Falls, January 2026
Review of Overall Experience
Overall, the experience was very positive. The sales team—Alex, Bryan, and Yvette—guided us through the entire process with professionalism and patience. They were consistently responsive, quick to address our questions, and supportive from start to finish. We did have a small disagreement regarding the laundry room sink, which was not initially presented as an option. Although we had to add it later at an additional cost, the team handled the situation politely and efficiently, and it didn’t diminish our overall impression of their service. Our experience with the construction team, particularly Dee and Russ, was exceptional. They were incredibly helpful, respectful, and attentive throughout the build. Most of our requests were handled promptly and without any hassle. We did, however, feel disappointed with the quality of the interior paint. The finish looks inexpensive, marks easily, and shows dirt quickly—something we did not expect at this price point. We also noticed issues with the caulking in the bathrooms. Both the paint touch-ups and the caulking had to be redone. To their credit, Dee and Russ addressed these concerns immediately and without hesitation, which we truly appreciated. Still, we hope Brookfield considers using higher-quality paint in future homes. Despite these concerns, the overall experience remained very positive. It’s clear that Brookfield invests in training their staff well—Dee and Russ truly understood that a home is more than a construction project; it’s a major milestone for a family. Their care and professionalism helped make the journey a smooth and meaningful one. In the end, we’re happy with both the process and the people who helped bring our new home to life.
Dwell at Sundance Park - New Haven, January 2026
Review of Overall Experience
Everything was great. Only thing I wished was that construction was moved a little quicker but it seems like the construction dates are set and they do not like to finish any sooner or later. Im only saying this since my family and I had to stay at an AirBnB while to home was being built.
BUILDER PROFILE
Brookfield Residential
4906 Richard Rd. SW
Calgary, AB
T3E 6L1
(403) 231-8900
At Brookfield Residential, we’ve been creating ways and places to bring people together for over 60 years. Brookfield Residential has built a reputation as an industry leader and innovator, continuously striving to improve all aspects of the customer experience, from building practices to customer care. We’re proud of what we’ve achieved over the years, within the numerous communities that we’ve developed, and the 30,000+ homes that we’ve built. Our homes are synonymous with our core values of passion, integrity and community.
Brookfield Residential Response
Thank you for sharing your feedback, we value your insight on ways we could have improved the home delivery process. We will review in greater detail.