Overall Rating
4.6 / 5 from 24 surveys
Rating distribution
Based on 24 surveys
Quality of Home
4.6 / 5
Quality of Experience
4.6 / 5
Caring Displayed
4.5 / 5
Overall Responsiveness
4.8 / 5
Recent survey feedback
Show All Reviews →October 2026Wendell Falls
Overall Rating: 5.0 / 5
Our home buying experience was very smooth, relocating from another state. from the tours to the financing to the punch list and follow up. Everyone on the Brookfield team was accommodating, professional and efficient. We worked directly with Brian (sales), Chris (Financing) and Kyle (builder).
October 2026Wendell Falls 26 SFD
Overall Rating: 4.0 / 5
Everyone I have interacted with is responsive and professional. The buying experience has been pleasant. The issues that were brought up during the final walkthrough were addressed and taken care of. After living in the house for a few weeks, there are some small quality issues that were brought up to the construction manager. He was friendly and responsive and is doing his best to take care of them. I cannot speak to long term satisfaction/quality as I have only been in here for a few weeks. But so far we are pleased with the whole team and house. Shout out to Alex, Chris, Mike, and Kaden for making the process smooth.
September 2026Wendell Falls 20' TH
Overall Rating: 5.0 / 5
Brookfield team was promoted, and made the process enjoyable!
August 2026Wendell Falls 20' TH
Overall Rating: 5.0 / 5
We live the community, everything is beautifully done, and Chris has been so helpful when we need anything!
August 2026Wendell Falls 20' TH
Overall Rating: 5.0 / 5
Great
July 2026Wendell Falls
Overall Rating: 4.0 / 5
So many careless mistakes that were found pre and post closing. Roof shingles not attached, fireplace furnace not sealed, HVAC installed incorrectly flooding the attack and ruining the ceiling twice, incorrectly installed weather stripping, hardware installed crooked or poorly. The construction team has been incredibly responsive however and fixed every issue very quickly which has been great. However, company is costing themselves so much money having to reinstall and repair things because they weren’t done properly before closing. The purchasing process was pretty easy as well.
June 2026Wendell Falls 20' TH
Overall Rating: 3.0 / 5
Builder Chris has been, and was excellent throughout the whole process!
May 2026Wendell Falls 20' TH
Overall Rating: 5.0 / 5
I have worked with other builders and I have been positively impressed by Brookfield. The quality of the construction and the customer service have been excellent.
May 2026Wendell Falls
Overall Rating: 5.0 / 5
Chris from the builder team and Alex from sales team made the experience to be smooth and enjoyable.
March 2026Wendell Falls
Overall Rating: 5.0 / 5
Russ was exceptional. A true asset for your company. Also, Alex was outstanding. Great team!
March 2026Wendell Falls
Overall Rating: 5.0 / 5
Respondent had no comments.
February 2026Wendell Falls 20' TH
Overall Rating: 4.0 / 5
Respondent had no comments.