Overall Rating
4.7 / 5 from 139 surveys
Rating distribution
Based on 139 surveys
Quality of Home
4.5 / 5
Quality of Experience
4.7 / 5
Caring Displayed
4.8 / 5
Overall Responsiveness
4.7 / 5
Recent survey feedback
April 2026Bloom at Edenglen
Overall Rating: 5.0 / 5
I cannot say enough good about the team at Bloom. From Julie, to Michael and Ken, everyone was informative, helpful, caring and supportive.
April 2026Dwell at Sundance Park - New Haven
Overall Rating: 5.0 / 5
Great experience overall, Teresa, Dan, Adam, and Tom were especially helpful in fixing issues and providing advice
Builder responseThank you for your feedback and experience. We will pass this along to our design and development teams.
April 2026Bloom at Edenglen
Overall Rating: 5.0 / 5
Respondent had no comments.
March 2026Bloom at Edenglen
Overall Rating: 5.0 / 5
Respondent had no comments.
March 2026Magnolia Towns
Overall Rating: 5.0 / 5
Great experience. We really appreciated how the sales staff and brokerage team were very honest with us on all stages of the home buying process. The construction staff also went above and beyond making sure everything in the home was perfect before move-in.
February 2026Magnolia Towns
Overall Rating: 5.0 / 5
Respondent had no comments.
February 2026Bloom at Edenglen
Overall Rating: 5.0 / 5
Respondent had no comments.
February 2026Bloom at Edenglen
Overall Rating: 5.0 / 5
Love it!
February 2026Magnolia Towns
Overall Rating: 5.0 / 5
Respondent had no comments.
February 2026Magnolia Towns
Overall Rating: 4.0 / 5
Overall I was satisfied with Brookfield as a whole. The sales team, lending team, and customer service team all have top marks in my book. Everyone was very responsive and answered many of my questions. My biggest complaint has been getting issues with the home resolved. Brookfield does an excellent job of immediately creating work orders and having someone dispatched to address the issue. I have had A.C. issues and Lighting Issues that some of the 3rd party venders had not fully or adequately addressed.
February 2026Bloom at Edenglen
Overall Rating: 5.0 / 5
The entire process was incredibly smooth and without any interruptions, ensuring a seamless experience. Additionally, there was a high level of support provided throughout, with assistance readily available whenever needed. Furthermore, the process was conducted with complete transparency, allowing for clear communication and understanding at every stage.
Builder responseWe value your feedback and are especially appreciative of your comments of our team and the support they were able to provide as you purchased your new home!
February 2026Magnolia Towns
Overall Rating: 5.0 / 5
Friendly, welcomed, reliable.
Builder responseWe love your description of our home purchase experience, thank you for sharing and we hope to deliver the same experience all the way through.