4.5

Move-In Experience Survey (30-90 days post move-in)

233 CUSTOMER REVIEWS

  • 5 star

    73.6%

  • 4 star

    21.7%

  • 3 star

    4.0%

  • 2 star

    0.6%

  • 1 star

    0.0%

4.4

Home Quality

4.6

Overall Service

4

Time Taken to Correct Items

4.6

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Luna at The Landing, March 2024

4.5

Liked Most

We appreciate the centralized location and the overall appeal of the community. We're excited to experience the quality customer service going forward. As previously mentioned, to align with the exceptional service provided by the Brookfield team, there's a need for improvement in some of interior materials along with its craftsmanship.

Would Change

So far, the overall service has been pleasant. Keep up the good work, team!

Brookfield Residential - Southern CA Response

Thank you for your candid feedback and insight on areas for our team to review in greater detail.

Terra at The Landing, March 2024

4.5

Liked Most

Nice floor plan, spacious

Would Change

Door with lock in the second bedroom, hand held shower option instead of just the fixed shower head, the configuration of the kitchen cabinets, specifically the drawers in Plan 4 are too shallow and are not ideal (pretty unusable even for utensils as they are too shallow)

Brookfield Residential - Southern CA Response

Thank you for your sharing your overall experience, we are delighted you love the floor plan.