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Focus on your construction quality, do a base check before turn the keys. Need quicker response on the submitted ticket, waiting forever to have someone coming in fixing something.
Respondent had no comments.
Respondent had no comments.
Respondent had no comments.
Respondent had no comments.
We like the sales team and Clint reaching out and trying to help. We also like that it is smart ready. The internet availability upon move in was great.
Bigger bedrooms and more closet space. less awkward spaces. Quality check before home orientation. For example, was the oven installed correctly, was it damaged upon installation? Are there any chips in the counter? It will show awareness and proactivity of what needs to be done and let the homeowners feel that it will be corrected. Instead of homeowners finding obvious flaws. It should also be a practice that protective coverings should be worn to protect and keep the home clean.
Respondent had no comments.
Respondent had no comments.
Every person we have met in the process has provided excellent customer service and has been wonderful!
Everything has been excellent but after move-in service requests have been slow to respond or inaccurate (saying techs will come out, and not showing)
1) Overall space and design is really nice, 2) location is awesome, 3) The fact that Brookfield did not allow bids and also prioritized building an actual community was really nice, 4) The sales associates, design team, and construction team have all been very responsive and friendly
1) Larger closets, 2) more substantial sliding doors, closet doors, 3) more options perhaps / configurations, 4) slightly larger upstairs bathroom in the Cira 1
Respondent had no comments.
During orientation, we did not have time to look at or "blue tape" areas that need to be fixed...instead they focus on the warranties and appliances.
Ken and Tom have been a pleasure to work with and have made my house buying and move in experience great. Thank you.
Living room in plan 3 should have a bigger great room wall. Most families spend many hours in the kitchen and great room and should be the star of the show. Additionally, there is a substantial amount of noise that I can hear from the primary bedroom since the can windows open and are not double pane. There should be more trees planted and better windows to prevent noise from the outside.
Respondent had no comments.
Respondent had no comments.