Jury still out on this one, although I will say Annie in sales and Doug in the service department have been very responsive.
Would have rather worked with a different sales person from the beginning, felt mislead about many issues.
Once we get the post-construction issues addressed, we will love this home and this community.
Communication post-closing. Unfortunately the project manager (Kelli) we had been dealing with up to the pre-closing inspection left Brookfield. I would recommend replacing her position. Roger, her supervisor, is a lovely guy and tries to be responsive, but it is clear he has too much on his plate.
Karen thank you for taking the time to complete the survey. We are working on hiring a few new team mates to assist Roger and we appreciate your patience and understanding. Easton Village is a wonderful community and we are thrilled to hear how much you are enjoying living there in your new home.