RECENT REVIEWS
Show All ReviewsEaston Village, October 2021
Liked Most
We love the design and layout of the home and the community! Overall I feel that we got a good home for the value.
Would Change
Communication about the whole build process needs to be very much improved. The first salesperson was terrible; she was let go and the new salesperson was nicer but not readily available to communicate with. They need to be more aware of what is happening in terms of permits, timeline, build process and communicate issues upfront to the buyer. We shouldn't have had to call her weekly to get news. They never set up a weekly call (which would greatly improve the buying experience). All our issues that I highlighted earlier made the process more stressful as time went on and created a mistrust with the sales associate.
Easton Village, August 2021
Liked Most
Jury still out on this one, although I will say Annie in sales and Doug in the service department have been very responsive.
Would Change
Would have rather worked with a different sales person from the beginning, felt mislead about many issues.
BUILDER PROFILE
Brookfield Residential - Talbot County
28317 Withers Way
Easton, MD
21601
(410) 770-4676
At Brookfield Residential, we’ve been creating ways and places to bring people together for over 60 years. Brookfield Residential has built a reputation as an industry leader and innovator, continuously striving to improve all aspects of the customer experience, from building practices to customer care. We’re proud of what we’ve achieved over the years, within the numerous communities that we’ve developed, and the 30,000+ homes that we’ve built. Our homes are synonymous with our core values of passion, integrity and community.
Brookfield Residential - Talbot County Response
John, Thank you for taking the time to complete the survey. Our team is working closely with you to resolve the items mentioned. Congratulations on your new home!