3.7

Move-In Experience Survey (30-90 days post move-in)

7 CUSTOMER REVIEWS

  • 5 star

    22.2%

  • 4 star

    55.6%

  • 3 star

    22.2%

  • 2 star

    0.0%

  • 1 star

    0.0%

3.7

Home Quality

3.7

Overall Service

3.4

Time Taken to Correct Items

3.7

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Easton Village, June 2020

3

Liked Most

Insulation is well done. Flooring was well done.

Would Change

Electrical co installed lighting in the wrong locations after the prewall inspection. I paid extra for three light/exhaust fans in the three bathrooms but the wrong styles were installed. The vanity lights were installed too high even though measurements were submitted. Electric boxes behind fixtures were not recessed enough into the wall. The circuit breaker trips frequently under normal use. Another electric co should be used. Choosing tile at L&L tile co was difficult in the physical space as tile was not displayed well. The salesman was not very helpful and referred to many samples as being expensive and not listening to the customer’s wishes. Cabinetry is cheap and contractor grade. Few choices for stone countertops.

Easton Village, May 2020

4.5

Liked Most

The layout and quality of construction

Would Change

The quality of the appliances were below what was expected.

Brookfield Residential - Talbot County Response

Hi Howard, thank you so much for the great review! We strive to design and build the best places to call home, and we are very pleased to hear about your wonderful experience. We will be sure to pass along the kind words to our team!