RECENT REVIEWS
Show All ReviewsKissing Tree - Villas, March 2024
Liked Most
Size, floor plan, community, location, quality.
Would Change
Nothing, exceeded our expectations. Construction time took less than anticipated, Jose our Construction manager was thoughtful and listened.
Kissing Tree, March 2024
Liked Most
Kendra did a great job of finding us a lot and design we love. Joanna did a great job of coordinating our design materials. Love how the place looks. She is wonderful to work with. I would like to nominated our construction manager, Christian, as MAN of the YEAR !! He was always responsive, and said yes to our requests, or clearly explained why a few things were not possible. Because of him, we feel we have an absolutely tremendous quality home, We love him !!
Would Change
1. Would have liked a higher end appliance package. Would like more design options for floor plan. 2. THE NEGATIVES: -Sterling AVI was awful. Refused to meet with me or do phone meeting. Could not seem to understand I wanted AV Center in closet. They did not follow through on electrical design requests. Now you are making me meet with them to do final "white glove service" They still did not return phone calls and finally Brennan was able to get them to schedule. Glad you fired them, but you did not do anything to help me with the problems, i have continued to have with them. -I have concerns the AC unit is under sized for the unit, based on Home Owner Feedback on Face book. Christian has reassured me our unit is upgraded and will be fine. Mike of Airtron service reassured me the unit would be replaced at no cost if inadequate. We will revisit this issue in July. --Suggestion: The design and option process is exhaustive. When we signed our documents, the plumbing in 3rd garage, and the door from the master closet to laundry room was not included as we remember discussing. This quickly became a he said-she said situation, Both were eventually resolved, though somewhat painfully. My suggestion is to include a summary of options NOT chosen. These discrepancies would have been quickly and easily seen prior to signing if there had been a page of options not selected.
BUILDER PROFILE
Brookfield Residential - Texas
11501 Alterra Pkwy #100
Austin, TX
78758
(512) 960-3693
Brookfield Residential is a leading North American new home builder and land developer with one goal in mind - to create the best places to call home. From the development of award-winning master-planned communities, to the design and construction of premier homes and commercial properties, we are committed to cultivating an exceptional life experience for our customers.