4.3

Move-In Experience Survey (30-90 days post move-in)

261 CUSTOMER REVIEWS

  • 5 star

    59.9%

  • 4 star

    33.5%

  • 3 star

    6.3%

  • 2 star

    0.3%

  • 1 star

    0.0%

4.3

Home Quality

4.3

Overall Service

3.8

Time Taken to Correct Items

4.3

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Kissing Tree, April 2021

4.5

Liked Most

Sean, our contractor, was outstanding in the completion of our home. He personally took the time to clean and correct several items such as our outdoor grill and refrigerator. Both were wonky and Sean adjusted each item personally so that it fit better and was not wobbly. He made sure our home was ready to move-in.

Would Change

When we purchased our home in Kissing Tree, the welcome sign with our names and where we lived prior was discontinued. Very disappointing.

Brookfield Residential - Texas Response

Cynthia, great to hear you had a positive experience with Sean! We're sorry to hear about your disappointment with the yard signs, it's never fun to discontinue these types of things, however we hope you find joy in all the other fun activities and social events our HOA provides!

Addison, April 2021

4.5

Liked Most

Everyone has been great to work with! Great relationships built, and I appreciate that continuity even after the home was purchased.

Would Change

Respondent had no comments.

Brookfield Residential - Texas Response

Mai, amazing! Thank you so much for sharing your experience with us.