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Brookfield Residential - Texas

Verified homebuyer feedback, ratings, and recent survey insights.

Overall Rating

4.8 / 5 from 280 surveys

Rating distribution

Based on 280 surveys

5 Stars
85%
4 Stars
13%
3 Stars
2%
2 Stars
1%
1 Stars
0%

Quality of Home

4.8 / 5

Quality of Experience

4.8 / 5

Caring Displayed

4.9 / 5

Overall Responsiveness

4.9 / 5

Recent survey feedback

April 2026Easton Park

Overall Rating: 5.0 / 5

Very responsive team. A very good experience.

Builder responseWe're so happy to hear you had a great experience. Thank you for sharing!

March 2026Kissing Tree

Overall Rating: 5.0 / 5

Everyone was extremely professional and nice! We especially enjoyed working with Torrey, Riley and Brennan! They all are great to work with! Joe & Katy

Builder responseThank you for sharing your positive experience with us! We will definitely relay your feedback to the team! Welcome home!

March 2026Easton Park

Overall Rating: 5.0 / 5

Colby and Austin were great, they explained everything that we need to know and be aware of in the house and gave us a lot of super detailed information.

Builder responseWe strive to make the process as stress-free as possible for our customers, and that means providing thorough communication along the way. Thank you for sharing your positive experience with us!

March 2026Elyson 50s

Overall Rating: 4.0 / 5

Im not satisfied with the electrical installation

Builder responseHi there, we sincerely appreciate you taking the time to provide your feedback. We will have a team member contact you to find a resolution!

March 2026Kissing Tree

Overall Rating: 4.0 / 5

Didn’t like the process of going into a lottery to get our lot which had a lot premium that was far too much.

Builder responseThank you for taking the time to share your feedback with us. We will have a team member reach out to you!

March 2026Easton Park

Overall Rating: 5.0 / 5

This home buying experience with Brookfield Residential has been exceptional! We have purchased several homes over the years and this time was the best! The house walk thru ahead of closing was impressive…Colin and Austin have been exceptional to work with! Both are so knowledgeable and patient lol. Their attention to detail during the walk thru catching things we didn’t even see. Most times they make a call and someone appears to make a repair, and sometimes they do it themselves. These guys know their business and are confident on the plan to fix/repair anything.

Builder responseWe are so happy to read your feedback and will share it with the team. Thank you so much for the kind words! Welcome home!

March 2026Easton Park - 40s

Overall Rating: 5.0 / 5

The entire process from the sales office, to warranty meetings has been STELLAR. The Brookfield Team in Easton Park is truly world class: - Amy in the Sales Office - Ellie in the Design Center - Colin on the Construction Team (promote this man!) - Joe in the Warranty Dept

Builder responseThank you for sharing your positive experience! We can't wait to share with the team. Welcome home!

March 2026Easton Park

Overall Rating: 5.0 / 5

Buying a house in Texas while still living in California was a real challenge at times but the representatives from Brookfield were professional, kind, and helpful throughout the entire 6 months that my house was being built. Everyone from my sales person Kevin and Bella, to Collin and Austin in construction management were outstanding!

Builder responseThank you for sharing your positive experience with! We are so happy to hear you had a great purchase experience while living in a different state! We will definitely share your kind words with the team.

March 2026Kissing Tree 40s

Overall Rating: 5.0 / 5

Josh and the team were/are great to work with. Leslie in the office was great too!

Builder responseThank you for the kind words!

March 2026Kissing Tree

Overall Rating: 5.0 / 5

I had an excellent experience with Brian as my sales professional and Jose as my bilder,

Builder responseThank you! It means a lot to our team to hear this.

March 2026Kissing Tree

Overall Rating: 5.0 / 5

Respondent had no comments.

March 2026Kissing Tree

Overall Rating: 5.0 / 5

It was a great experience. It’s my first new house. I really love my house.

Builder responseWe appreciate you sharing this! Enjoy every moment in your new home!