RECENT REVIEWS
Show All ReviewsHabersham, November 2024
Review of Overall Experience
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Clay, November 2024
Review of Overall Experience
We had a rough start regarding building site planning, a mishandled existing waterline breakage and an inexperienced first project manager. Once those issues were resolved and a new project manager assigned to the build it went more according to plan. Unfortunately, a major glitch was discovered near the end of the build when we found that the garage was missing 180 square feet. Apparently, the 30x24 dimension agreed to in the sales contract failed to make it into the working drawings. Once the error was revealed Brown Haven management complied with altering the almost completed garage to meet the contract specifications. This set the project back a month. However, our project manager, Steve, made sure that the missing square footage was seamlessly added to the existing garage. Steve also addressed all of our last minute concerns and our closing was simple and quick. We’re now thrilled to be living in our new Brown Haven home. We had a rough start regarding building site planning, a mishandled existing waterline breakage and an inexperienced first project manager. Once those issues were resolved and a new project manager assigned to the build it went more according to plan. Unfortunately, a major glitch was discovered near the end of the build when we found that the garage was missing 180 square feet. Apparently, the 30x24 dimension agreed to in the sales contract failed to make it into the working drawings. Once the error was revealed Brown Haven management complied with altering the almost completed garage to meet the contract specifications. This set the project back a month. However, our project manager, Steve, made sure that the missing square footage was seamlessly added to the existing garage. Steve also addressed all of our last minute concerns and our closing was simple and quick. We’re now thrilled to be living in our new Brown Haven home.
Brown Haven Homes Response
Thank you Christine for sharing your Brown Haven experience, we are proud that our team was able to right our wrongs and in the end, make your home everything you dreamed of. Thank you for leaving us a review and we hope you continue to enjoy your Brown Haven home.
BUILDER PROFILE
Brown Haven Homes
603 N Main St
Hiawassee, GA
30546
(706) 896-0891
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Brown Haven Homes Response
Thank you for sharing your Brown Haven experience with us, Stephanie!