4.5

Move-In Experience Survey (30-90 days post move-in)

131 CUSTOMER REVIEWS

  • 5 star

    67.9%

  • 4 star

    20.7%

  • 3 star

    7.1%

  • 2 star

    2.1%

  • 1 star

    2.1%

4.6

Quality of Home

4.5

Quality of Experience

4.5

Caring Displayed

4.5

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Union, March 2025

4

Review of Overall Experience

We went with Brown Haven because we had time constraints for our build, and they had a floor plan that we really liked. We had quite a few issues with communication and we felt like we didn’t receive much guidance when it came to functionality of design choices we made. There were some Brown Haven team members we met who were incredibly helpful along the way, however the core people we ended up working with were not that on top of it, we felt like. I also felt really pressured to use their preferred lender, Impeccable Lending, however it was never disclosed to us that the owner of Brown Haven has a financial stake with that mortgage company. An Affiliated Business Arrangement Disclosure Statement was never mentioned to us when we were in discussions.

Towns, March 2025

5

Review of Overall Experience

Respondent had no comments.

Brown Haven Homes Response

Thank you for sharing your Brown Haven experience, Jason!

BUILDER PROFILE

Brown Haven Homes
603 N Main St
Hiawassee, GA
30546
(706) 896-0891

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