4.6

Move-In Experience Survey (30-90 days post move-in)

62 CUSTOMER REVIEWS

  • 5 star

    67.2%

  • 4 star

    29.5%

  • 3 star

    0.0%

  • 2 star

    3.3%

  • 1 star

    0.0%

4.7

Quality of Home

4.4

Quality of Experience

4.5

Caring Displayed

4.4

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Union, September 2022

5

Review of Overall Experience

We had a wonderful experience with BrownHaven. This is our fifth house that we have had built and by far the best experience. We appreciated the opportunity to choose the changes we were allowed to make to the house plans. The choices available at the design studio were sufficient without being overwhelming. From the sales process through closing every step was laid out from the beginning so we knew exactly where we stood at every step in the process. Customer Service was outstanding and our project managers Joe and Steve were wonderful. We loved the updates provided by text and through My Home Story. So far the warranty department has also been very responsive.

Union, August 2022

5

Review of Overall Experience

Respondent had no comments.