4.2

Move-In Experience Survey (30-90 days post move-in)

56 CUSTOMER REVIEWS

  • 5 star

    52.7%

  • 4 star

    25.5%

  • 3 star

    10.9%

  • 2 star

    9.1%

  • 1 star

    1.8%

4.5

Quality of Home

4.1

Quality of Experience

4.3

Caring Displayed

4.1

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Gilmer, August 2020

4

Review of Overall Experience

Very attentive to issues/concerns. Poor communication during cabinet layout/electrical walk through. 4 different project managers during build. Lighting package (bulbs) are awful, can not see in any bathroom with 40 watt Edison bulbs. Trim crew was FANTASTIC (Jacob). Interior designers need to see finished house for future recommendations. Land prep crew (Danny) was awesome. Poor communication between painters and project manager. In the end, all worked out.

Gilmer, August 2020

4

Review of Overall Experience

Good. Brown Haven stands behind their work and cares about their reputation.

Brown Haven Homes Response

Hi Randy! Thank you for the great comment. We're happy that you're enjoying your new home.