4.4

Move-In Experience Survey (30-90 days post move-in)

17 CUSTOMER REVIEWS

  • 5 star

    73.7%

  • 4 star

    26.3%

  • 3 star

    0.0%

  • 2 star

    0.0%

  • 1 star

    0.0%

4.4

Home Quality

4.4

Overall Service

4

Time Taken to Correct Items

4.5

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Artesia, August 2019

5

Liked Most

Services...Nicole and Lana provided quick response on all matters and provided a good purchasing experience. The concierge service by Vituo together with the $5000 credit and reduced commission and legal fees were a very attractive features to the purchase program which made the buying decision all that much easier. I cannot say enough about the services provided by Virtuo; Robin Sherwood in particular. Calbridge Homes made a wise decision including such concierge service and purchasing enticements in their sales program; even the quick possession homes. We would certainly recommend Calbridge Homes to any of our family and friends. Anyone who has visited us are very impressed with the design and quality of the home.

Would Change

This was a "quick possession" home so changes we wanted were included in our offer to purchase and they were accepted and eventually provided. The only aspect of service that didn't meet expectations was that the time to complete the work (additions) was underestimated at the time of purchase. In fairness to CH, our closing date was approx. 8 weeks after our purchase date and 4 weeks after the sale of our home (pressure from our buyer for an earlier closing date; end of June vs end of July). We were not advised of what would be outstanding in terms of the added items before the pre-inspection or before possession. The majority of the minor repair / adjustment items identified in the home inspection and walk through were completed between prepossession walk through and possession, however none of the additions (A/C, laundry room cabinet, ensuite barn door) were completed before occupancy.

Fireside, August 2019

4

Liked Most

Respondent had no comments.

Would Change

Landscaping is very disappointing,feel it brings the value of the area down