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Capital Homes

Verified homebuyer feedback, ratings, and recent survey insights.

Overall Star Rating

4.5 / 5 from 206 surveys

Rating distribution

Based on 206 surveys

5 Stars
62%
4 Stars
30%
3 Stars
6%
2 Stars
0%
1 Stars
1%

Quality of Home

4.5 / 5

Quality of Experience

4.5 / 5

Caring Displayed

4.5 / 5

Overall Responsiveness

4.5 / 5

Recent survey feedback

Show Latest

May 2026Silo at Smith Farm

Overall Star Rating: 1.0 / 5

Nate has been very good - definitely 5 stars if this was based on him. Unfortunately I've received the run around since close. Joe noted drainage and sod issues during my orientation and it's on my paperwork. Joe said he also had drainage and sod to be corrected on his inspection report. It's been 6 weeks since my orientation and the drainage and sod in backyard is STILL not corrected. Eddie tried to tell me it was warranty issue (it's not). Sod guy (Michael) said drainage not on him. It's been a real pain. I'm in my home almost 6 weeks and still have drainage and sod issues in backyard. We went practically 3 weeks after my close on 4/16 without much rain and no one fixed my backyard. Now I'm told by Nate the this will be fixed by 6/15. But, will it really? So, while I would like to give a better rating I cannot because of the backyard drainage and sod not be corrected. The known drainage issues between my lot and the lot to the west is also creating difficulties for me to just get to my side gate. It's steep and a muddy mess.

Capital Homes responseThank you for taking the time to share your feedback and for your kind words about Nate — he truly cares about our homeowners and their experience. We’re glad we had the chance to talk through your concerns, and we appreciate the opportunity to make things right. We remain committed to completing everything by the June 15th deadline discussed.

May 2026Elysian Fields

Overall Star Rating: 5.0 / 5

Only major complaint is that the sod on my house was bad and half of it is likely dead. They replaced the sod on several unsold homes that was from the same batch as mine, so it is likely a sod issue and not an issue with my watering schedule.

Capital Homes responseThank you for the response! We'll let the team know your feedback. We hope you love your beautiful new home and we are honored you chose us as your builder of choice!

May 2026Elysian Fields

Overall Star Rating: 5.0 / 5

Love my new home. Very impressed by the quality of it. Questions or concerns were addressed and quickly. Follow-up phone calls checking to make sure it was corrected. Bryon is easy and pleasant to work with. Billy was do helpful also. The workman was pleasant and seemed proud their work. What I did not see where people just standing around. Everybody was busy

Capital Homes responseThank you for taking the time to leave us a review and for letting our team know how the process went for you. We hope you love your home as much as we do. It's beautiful!

May 2026Estates at Emerald Falls

Overall Star Rating: 4.0 / 5

We are pleased with the building quality and structure of our home. We are not pleased with the grating of the lot and the low quality results of the sod installation. There are holes and depressions large enough for me to twist my ankle. Being told by the Capital rep that this is normal does not lineup with past experiences of home ownership.

Capital Homes responseThank you for taking the time to provide an honest response! We take pride in the work that we do and will discuss your feedback about landscaping with the team.

April 2026Estates at Ridgewood South

Overall Star Rating: 3.0 / 5

Capital Homes did work decently with us going through the process. We did like the house when we first looked at it. I was very disappointed when we first walked inside as the new owners. This home had sat for almost a year waiting for a buyer. I expected the home to be clean and ready for us. I WAS WRONG! The house was dirty and needed to be touched up. This is the second new home that we bought in the last 7 years. Our home from 2019 had better workmanship than Capital Homes. They did a complete clean before we were given the keys. This makes me think that Capital Homes only cares about the next sale. Poor workmanship, and some cost cutting features did not make me a happy owner. At this point, I do believe I would recommend Capital Homes is anyone ask.

April 2026Ironwood

Overall Star Rating: 5.0 / 5

We had a great experience working with everyone from Capital Homes for our new home! Special shout out to Bryon and Aaron for all their support!

Capital Homes responseWe are thrilled to hear you've had such an enjoyable experience and are thankful you chose us as your homebuilder. We hope you enjoy your beautiful new home!

April 2026Ironwood

Overall Star Rating: 5.0 / 5

Wonderful- very pleased!!

Capital Homes responseWe have enjoyed working with you and hope you love your new home as much as we do!

April 2026Bixby Village

Overall Star Rating: 5.0 / 5

Worked through some issues on closing date but was very taken care of through the process and was always clearly communicated with. Never had trouble getting ahold of anyone.

Capital Homes responseWe’re thrilled to hear you had such a great experience! It’s been a true pleasure working with you, and we hope you love your new home as much as we’ve loved being part of your journey.

April 2026Estates at Ridgewood South

Overall Star Rating: 4.0 / 5

Overall experience was average at best with the negative areas primarily landing with the warranty department. Bright spot is Wayne...he's understanding and nice to work with.

Capital Homes responseThank you for your feedback—we truly appreciate you taking the time to share your experience. We're so glad to hear Wayne made a positive impression; he’ll be recognized for his great work. We also value your input and will be sharing your feedback with our team as we continue to enhance the overall customer experience.

April 2026Silo at Smith Farm

Overall Star Rating: 5.0 / 5

Basically we could sum up our high marks for Capital Homes for a flawless sales/production/closing experience. My Superintendent Nate ask me my opinion on different phases of the construction process. Everyone we worked with was exceptionally helpful. My wife and I have built 8 homes in 5 different states over past 57 years and I believe Capital Homes is #1. That’s big vote of confidence to the owners and staff of Capital Homes especially because we used Simmons Homes for our last house of20 years and they were very good as well but we still think Capital Homes is #1.

Capital Homes responseThank you so much for the kind words! We are thrilled you've had such a great experience. Thank you for choosing us as your builder of choice! We hope you make many beautiful new memories in your gorgeous new home.