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Capital Homes

Verified homebuyer feedback, ratings, and recent survey insights.

Overall Star Rating

★★★★★

4.5 / 5 from 217 surveys

Rating distribution

Based on 217 surveys

5 Stars
61%
4 Stars
31%
3 Stars
6%
2 Stars
0%
1 Stars
1%

Quality of Home

★★★★★

4.5 / 5

Quality of Experience

★★★★★

4.5 / 5

Caring Displayed

★★★★★

4.5 / 5

Overall Responsiveness

★★★★★

4.5 / 5

Recent survey feedback

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September 2026Honey Springs at Battle Creek

Overall Star Rating: 4.0 / 5

Overall I am very pleased with the people and process. Aaron was especially kind and helpful throughout the process. He is awesome. The design phase could use some work. A list of potential upgrades would make a world of difference. More hints of what has or has not worked for other buyers.

Capital Homes responseThank you so much for taking the time to share your feedback about your homebuying experience! We completely agree—Bryon and Aaron are amazing to work with, and we’re so glad they were able to be part of your journey. We’ll be sure to share your feedback with our team, as we’re always looking for ways to make the homebuying process as seamless and enjoyable as possible for our homeowners. Congratulations on your new home! We hope you love it as much as we do!

September 2026Elysian Fields

Overall Star Rating: 4.0 / 5

Our experience was relatively great. We picked a lot and two weeks later we were told that the house chose wouldn’t fit on the lot because of an upgrade. We chose a different lot and that put our closing date back 2 weeks. I asked and verified if we could keep our original closing date and was told that it should be fine. Our houses are for over 2 weeks with nothing being done to it. I know there is a process but while it was raining, it seems that things on the inside could have been done. Our old house was not far from the house we built with Capital homes so we walked through it very often. When we notified the building supervisor of something that was not right or was missing he was always quick to get it fixed. At some point a contractor was smoking in our house and left a hot cigarette on one of our bathtubs and left a burn. We mentioned it to the building supervisor. This is our first time building a home and are not familiar with the process, we mentioned the burn again before they caulked the tub in and the building supervisor had an attitude about it. We did not know that there are some repairs that will get fixed at the end, nor did we know that a burn on a tub could be fixed the way they fixed it. It seemed from that point on that the building supervisor had an attitude with us when we would mention something. We did our walkthrough or “blue tape” walk and the house had been picked up. We were told that the house would be cleaned again but it wasn’t. The floors still had all kinds of dirt all over them. I think the app that capital homes started using is a great tool but there might be some people that you don’t want talking to the people who are spending hundreds of thousands of dollars on their home due to their lack of professionalism.

Capital Homes responseThank you for sharing your experience with us. We’re glad to hear that overall, you had a great experience and that our team was quick to address concerns along the way. We also really appreciate the honest feedback. Building a home is a big deal, especially for the first time, and we want our homeowners to feel comfortable asking questions throughout the process. We’ll definitely take your feedback to heart as we continue to improve. Thank you for choosing Capital Homes!

August 2026Estates at Ridgewood South

We were very pleased with the entire experience with Capital Homes.. Every aspect of the entire building/buying experience was professionally , knowledgably and helpfully handled. We would definitiely recommend Capital Homes to our friends and family.

Capital Homes responseWe have really enjoyed working with you and are thrilled to hear you have enjoyed the experience as well! We wish you nothing but beautiful new memories in your new home.

August 2026Elysian Fields

Overall Star Rating: 5.0 / 5

Bryon was great to work with and has a great knowledge of the industry. He was pleasant and very cordial. When using the website portal, often I did not receive a response. I ended up communicating directly with Bryon via his cell and always received a response. Bryon even came by to let us look at the home we were considering making an offer, on his day off. Very impressive.

Capital Homes responseWe love hearing this positive feedback and couldn't agree more. Bryon is a great person to see you through the homebuying process! Thank you for choosing us. It's been such a pleasure working with you.

August 2026Estates at Emerald Falls

Overall Star Rating: 5.0 / 5

Capital homes met all of our expectations from A-Z in the process of purchasing our new home. We found a quality built home in the type of neighborhood we were looking for, and at a reasonable price. The house has almost every feature we wanted, except for a sprinkler system. We will add that later. Our sales associate, Sarina went the extra mile for us with charm and professionalism. Joe, who did our walk=through of the house was extremely knowledgeable, professional and friendly.

Capital Homes responseThank you for taking the time to share your experience with us! We truly appreciate your feedback and will be sure to pass it along to our team. Most of all, thank you for choosing Capital Homes. It has been a pleasure working with you, and we can't wait for you to start making wonderful memories in your new home!

July 2026Honey Springs at Battle Creek

Overall Star Rating: 5.0 / 5

We would definitely recommend capital Homes! The process was easy. It was a great experience. Questions and concerns were easily answered. We love our home!

Capital Homes responseWe are so happy you love your new home! We've really enjoyed working with you. Thank you for choosing us as your homebuilder.

June 2026Woodlands at Elm Creek

Overall Star Rating: 4.0 / 5

The experience has been very refreshing. Any and all concerns and questions have always even met with expedited attention and care.

Capital Homes responseWe are so happy to hear you've had a postive experience! We hope you enjoy this next big chapter in your beautiful new home!

June 2026Bixby Village

Overall Star Rating: 3.0 / 5

I am leaving this review because I am dissatisfied with the builder, Capital Homes; I did not have a good experience from the very beginning, and ultimately, I was forced to accept the house because I had no other options and had to vacate my previous residence. Before the closing date, an inspection was conducted to identify issues and resolve them prior to finalizing the purchase. However, a re-inspection the day before closing revealed that most of the problems had merely been cosmetically patched over; issues with the tiles persisted—including imperfections, unevenness, and chips. Furthermore, the general cleanliness was poor; the house was handed over with significant amounts of dirt and silicone residue on the floors, among other issues. Since taking possession, I have been compelled to file multiple warranty claims covering the air conditioning, plumbing (specifically water leaks in the master bathroom toilet on two occasions), and a garage door that suddenly stopped working. I have also submitted a claim regarding the master bedroom carpet, which has two reported defects. I do appreciate the response and resolution regarding the issues submitted through the online warranty system, as the builder has acknowledged them and sent personnel to make repairs. Overall, however, I cannot rate my personal experience highly; when purchasing a new home, one expects it to be free of defects, and one anticipates that customer service and problem resolution would be handled effectively from the start—expectations that were not met in this case.

June 2026Elysian Fields

Overall Star Rating: 4.0 / 5

I'm mixed about my overall experience with Capital Homes. Things started out great, but from the design center meeting onward, things did not go as expected and to top it all off I was disrespected by an employee of Capital Homes who humiliated me in front of my New Home Specialist and my husband. The design center issues were address, but the disrespect was never addressed.

June 2026Elysian Fields

Overall Star Rating: 4.0 / 5

Great except for the fact they never once told me I was moving into a communist neighborhood with cluster mailboxes (all the others on the way in that they built in phase 1 have their own mailboxes, there was no way to tell on my own).

Capital Homes responseThank you so much for your feedback, and we're glad your experience was otherwise great! We want to clarify that cluster mailboxes in new developments are actually required by the United States Postal Service (USPS), not a builder choice. The USPS mandated Cluster Box Units (CBUs) for all new residential construction as part of their delivery efficiency standards. This means that individual curbside, or door-to-door mailboxes, are no longer approved for new phases of development, regardless of what earlier phases may have had. We understand this can feel like a surprise, especially when older phases of the neighborhood have individual mailboxes.