4.3

Move-In Experience Survey (30-90 days post move-in)

38 CUSTOMER REVIEWS

  • 5 star

    61.7%

  • 4 star

    34.0%

  • 3 star

    0.0%

  • 2 star

    4.3%

  • 1 star

    0.0%

4.4

Home Quality

4.3

Overall Service

4

Time Taken to Correct Items

4.4

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Sutherland Station, April 2024

5

Liked Most

Issues were fixed immediately. Orientation was great. Quality home, nice and quiet. Great layout.

Would Change

Need a larger kitchen sink and faucet needs to be positioned differently. Pantry space would be a plus. Tankless water heater would be great.

Cates Building Inc. Response

Thank you for the review! We will be sure to pass this on to Lynn and Brian! Welcome home!

Laurel Ridge, April 2024

4.5

Liked Most

Everyone has been very responsive and caring.

Would Change

We knew we were getting a spec home with preselected finishes that we’d like to swap out but overall we are very happy with our new home.