RECENT REVIEWS
Show All ReviewsOyster Landing, January 2023
Review of Overall Experience
Respondent had no comments.
Preserve at Tidewater, January 2023
Review of Overall Experience
Overall, I am very pleased with the home. I am not happy with the yard or how the builder went about not meeting what they promised. Before I signed the purchase contract, I asked that they add an addendum saying that they would grade the back yard. With both the real estate agent and builder, they refused to add an addendum; however, they "promised" they would grade the entire back yard and that I would not be disappointed. In the end, they fired the builder and said that since it wasn't in writing that they were not responsible. What a sour taste I have because of that and I would not recommend this builder to others because of this. They forced me to sign all their documents but when I asked for one thing they were unwilling to put it in writing. Even at closing, the building preferred to promise to fix things instead of putting it in writing. Bad business practice if you ask me. So now I'm forced to spend extra money to get what I was promised.
BUILDER PROFILE
Caviness & Cates Communities
639 Executive Pl #400
Fayetteville, NC
28305
(910) 481-0503
Founded in 1999, we have grown from building a few homes a year to being listed as one of the nation's “Top 100” Builders. Our success has been achieved by building a team of employees that understand customer service and trade partners that value a quality product.
Our customer is our foundation. A home is one of the larger purchases made in life. Tied to this investment is more than a dollar figure; there are opinions, beliefs, emotions... A sense that we as the builders, will treat their home as a priority, and that the voices of our customers will be heard and respected. Our business depends on our customer’s happiness and our foundation is based on that guarantee.