4.1

Move-In Experience Survey (30-90 days post move-in)

391 CUSTOMER REVIEWS

  • 5 star

    49.5%

  • 4 star

    26.2%

  • 3 star

    15.8%

  • 2 star

    5.4%

  • 1 star

    3.1%

4

Quality of Home

3.9

Quality of Experience

3.9

Caring Displayed

3.9

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Oyster Landing, January 2023

5

Review of Overall Experience

Respondent had no comments.

Preserve at Tidewater, January 2023

4

Review of Overall Experience

Overall, I am very pleased with the home. I am not happy with the yard or how the builder went about not meeting what they promised. Before I signed the purchase contract, I asked that they add an addendum saying that they would grade the back yard. With both the real estate agent and builder, they refused to add an addendum; however, they "promised" they would grade the entire back yard and that I would not be disappointed. In the end, they fired the builder and said that since it wasn't in writing that they were not responsible. What a sour taste I have because of that and I would not recommend this builder to others because of this. They forced me to sign all their documents but when I asked for one thing they were unwilling to put it in writing. Even at closing, the building preferred to promise to fix things instead of putting it in writing. Bad business practice if you ask me. So now I'm forced to spend extra money to get what I was promised.