4.2

Move-In Experience Survey (30-90 days post move-in)

519 CUSTOMER REVIEWS

  • 5 star

    52.5%

  • 4 star

    25.1%

  • 3 star

    15.0%

  • 2 star

    4.5%

  • 1 star

    2.9%

4.1

Quality of Home

4

Quality of Experience

4

Caring Displayed

4

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Grayson Park, October 2024

5

Review of Overall Experience

I have purchased 4 brand new homes . As someone who has had multiple experiences in home buying I can honestly say that this was by far the best experience of them all. Jake our project manager was extremely helpful and great to work with! He had such a great attention to detail and knowledge of the build process from start to finish! He would spot issues even before I did and never once hesitated to correct something. The Quality of C and C homes are superior to any of the other 20 or so builders I researched. I went through so many different homes and builders in our process that I could see a huge difference in the construction quality! I would say that even though C and C is priced as a spec built home it is closer to a custom build! The design center made selections easy and the design team was super friendly and understood exactly what we wanted. They were not trying to up sell us on things we didn’t need they were just there to make our dreams come true! At the beginning of our home search we started out looking for a lot and a customs home builder and what we finished with was even better! We ended up with 500 more square FT and way more upgrades for the same price as the original idea of a custom home build. C and C also made it a smooth and easy process compared to having to buy a lot separately and getting a construction loan then waiting a year to get a smaller home with less options! No brainer in my opinion! One month into being moved in and so far it’s a 10 stars on a scale of 1-5!

Sutherland Station, October 2024

4

Review of Overall Experience

We have had nothing but problems since we moved in. The contact person in our neighborhood has changed 3 times since we moved in. We have holes in our driveway with rust coming through, can lights hanging from the ceiling in the kitchen, trim that has not been repaired from 2 water leaks 2 months ago, we have no water pressure on our outside hose bibs and the flood light has a gap in it and the attic space is full of wasp. I have tried several times to reach them even sending pictures to my last contact and no response.