For a new home build, it was fairly seamless. It did have less options to choose from in some areas of the home build. We would have liked a ecobee or similar thermostat option that had an phone app, not just a manual thermostat. Now we have to change that out. The toilets are just ok, it would have been nice to have an option to choose from some different brands. The mansfield toilets are not that great. When we did our pre drywall walk through and asked for a few things to be done in raising the height of the tp holder in the bathrooms. It was totally ignored when we went on our final walk through. Bracken was great during our final walk through, but now the responsiveness has fallen off. So it leaves a luke warm feeling about Cole West and after care if required on the home.
Enjoyed working with Cole West as a whole
fantastic. thank you for a great home!
I appreciate the straightforward process to buying and offering on our first house.
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