4.1

Move-In Experience Survey (30-90 days post move-in)

42 CUSTOMER REVIEWS

  • 5 star

    44.9%

  • 4 star

    32.7%

  • 3 star

    12.2%

  • 2 star

    4.1%

  • 1 star

    6.1%

4.2

Quality of Home

4

Quality of Experience

4

Caring Displayed

4

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Currie IV, September 2025

4

Review of Overall Experience

Mostly a positive experience. Things that are wrong haven't been too difficult to get fixed with exception of a couple specific subcontractors.

Aspen V LP, September 2025

2

Review of Overall Experience

Our experience was disappointing. The sales manager, Brent, showed poor communication, lack of knowledge, and pressured us into quick decisions without accurate information. A key example: he told us a walk-out basement wasn’t possible on our lot, only for us to later learn it was an option. The design center (Lisa) also offered little consultation, rushing appointments instead of guiding us through choices. Overall, the process felt dismissive, rushed, and unhelpful.

BUILDER PROFILE

Crystal Creek Homes - Calgary
6010 12 St SE
Calgary, Ab
T2H 2X2

At Crystal Creek Homes, we draw inspiration for our clients' visions. Distinction, comfort and practicality are built into every home. A full spectrum builder in all aspects of new home construction including semi-detached, starter and move-up homes. Quality is consistent throughout your experience. Our dedicated team of professionals are with you every step of the way to ensure that your home is "A Reflection of You".

AWARDS

  • 2018 AVID Benchmark Award – Alberta Production
  • 2016 BILD Calgary Region SAM Awards - winner
  • 2015 CHBA Alberta Awards of Excellence in Housing - winner
  • 2015 UDI Calgary Region SAM Awards - winner