4.2

Move-In Experience Survey (30-90 days post move-in)

146 CUSTOMER REVIEWS

  • 5 star

    56.5%

  • 4 star

    34.5%

  • 3 star

    7.1%

  • 2 star

    1.8%

  • 1 star

    0.0%

4.2

Home Quality

4.3

Overall Service

3.6

Time Taken to Correct Items

4.5

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

GreenGate, August 2019

4.5

Liked Most

Good process in place to review problems systematically during the first year.

Would Change

Follow up on problematic garage door has failed. Cannot pin down service rep to address poorly functioning opener. VERY loud grating noises that will probably lead to broken rails and motor failure persist.

GreenGate, August 2019

4.5

Liked Most

Sales agent and production manager were just the absolute best to work with. I absolutely love the walkability of this neighborhood! I love the brick and the fact that every home nearby looks just a little bit different.

Would Change

A little bit more attention to detail. Much better cleaning before move in. Two windows were left on partially open causing dirt to come in. Blinds and ceiling fans had lots of construction dust. Flooring was swept clean , but very dirty. Cupboard doors no longer close due to humidity.