4.2

Move-In Experience Survey (30-90 days post move-in)

640 CUSTOMER REVIEWS

  • 5 star

    49.6%

  • 4 star

    34.1%

  • 3 star

    9.5%

  • 2 star

    3.8%

  • 1 star

    3.0%

4.3

Quality of Home

4.2

Quality of Experience

4.3

Caring Displayed

4.2

Overall Responsiveness

RECENT REVIEWS

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The Preserve @ Walnut Springs, November 2025

4

Review of Overall Experience

Jack and Suzanna are rock stars, very detail oriented and provided excellent, consultative advice. At times we struggled with responsiveness with the original sales team, and resolution has been slow on some items still outstanding on initial move-in list. We didn’t see certain follow-ups that were requested or expected, most notably the countertop inspection and a request to consult with landscaping team. That said, we appreciated the proactive, extra steps that Jack took to secure us a WiFi hotspot in the absence of fiber being available. We would recommend Eagle without hesitation.

Sweetspire, November 2025

4

Review of Overall Experience

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