Pleased with the willingness to resolve issues and satisfy the customer. The experience of having issues addressed in a timely fashion was appreciated. Friendly staff. There are always hiccups when building many homes at once but everyone is willing to help.
Better communication and responsiveness (COVID may have had impacts). Better workmanship/quality oversight. More customizations and far more options for upgrades (spray foam above garage, more windows, different front door options - these would have been great options to have). Overall pleased with the end result but we still have a lot of work to do to resolve the long list of deficiencies.
Respondent had no comments.
Respondent had no comments.