Move-In Experience Survey (30-90 days post move-in)


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Home Quality


Overall Service


Time Taken to Correct Items


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Fernbank Crossing, February 2018


Liked Most

Size and layout

Would Change

Respondent had no comments.

eQ Homes Response

Thank you for taking the time to leave a review. We're glad that you're happy with your new home and wish you many years of happiness at Fernbank Crossing.

Greystone Village, February 2018


Liked Most

EQ was quite good at keeping us up to date during the process from the time we gave our deposit to closing on time and was very forthcoming and accommodating when there was a delay in our siding arrival. The floor plan is fantastic to allow lots of light and the community is well planned so that we don't feel like we are right on top of our neighbour.

Would Change

It would have been nice to provided with the option of adding space to the base model like the two houses next to us were given. During the buying process, it seemed that there was little option of changing exterior dimensions of the home. With regard to the features in the home, it is too bad that a high end home came with a cheap tension rod in the shower as it continues to fall down when using heavier curtain hooks. As well, I am hoping it is only minor, but there are lots of gaps in the hardwood and the floor appears to buckle by the window. This gives me concerns for the amount of work and displacement that will be required to fix this. Workers could do a better job of cleaning up after working to complete exterior items. I found a lot of metal trim scraps in my driveway after work is done.

eQ Homes Response

Thank you very much for taking the time to leave this thoughtful review. We appreciate your feedback and will take it into consideration. We're so glad that you love your new home and wish you all the best.