4

Move-In Experience Survey (30-90 days post move-in)

146 CUSTOMER REVIEWS

  • 5 star

    40.8%

  • 4 star

    46.9%

  • 3 star

    11.8%

  • 2 star

    0.5%

  • 1 star

    0.0%

4

Home Quality

4

Overall Service

3.1

Time Taken to Correct Items

4.2

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Provence, January 2021

3.5

Liked Most

Pleased with the willingness to resolve issues and satisfy the customer. The experience of having issues addressed in a timely fashion was appreciated. Friendly staff. There are always hiccups when building many homes at once but everyone is willing to help.

Would Change

Better communication and responsiveness (COVID may have had impacts). Better workmanship/quality oversight. More customizations and far more options for upgrades (spray foam above garage, more windows, different front door options - these would have been great options to have). Overall pleased with the end result but we still have a lot of work to do to resolve the long list of deficiencies.

Fernbank Crossing, January 2021

5

Liked Most

Respondent had no comments.

Would Change

Respondent had no comments.