3.9

Move-In Experience Survey (30-90 days post move-in)

77 CUSTOMER REVIEWS

  • 5 star

    37.7%

  • 4 star

    48.4%

  • 3 star

    13.1%

  • 2 star

    0.8%

  • 1 star

    0.0%

3.9

Home Quality

3.9

Overall Service

2.8

Time Taken to Correct Items

4.3

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

eQuinelle Development, October 2018

3.5

Liked Most

We love the design of the home and the freindly attitude of the staff who always listen and try to please us but there efforts were ristricted because of poor workmanship by the trades. I am a contractor myself and not one of your trades people would ever work for me!!!!

Would Change

Definitely the quality of your trades people

eQuinelle Development, October 2018

4

Liked Most

I love the resident's club, the location of our home, the welcoming gift basket, the layout of our home, the sales team who continue to be helpful, the kitchen pantry that we added to the floor plan, and the joy I feel every time I walk in the front door.

Would Change

I am a little disappointed that the house was not completely finished in time for our possession date. We were delayed by 3 months and yet the exterior trim is not completed, the yard is not graded or sodded, the driveway is not paved, there was no deck to the backyard, the gas line for our stove was not the right size even though the builder was provided with the specs, the builder was supposed to provide the rough in for our hood vent which was there for our final walk through but then changed before we moved in, the water pressure for both showers is low, we had to wait two weeks before the shower door for the ensuite was installed and when it was installed, the opening for the door was hung incorrectly, the house was not very clean when we moved in, there are chips on two of the kitchen cabinets, the intake and exhaust vents were reversed, and it takes a long time for a response from the customer service rep whenever we have a service request.