3.9

Move-In Experience Survey (30-90 days post move-in)

95 CUSTOMER REVIEWS

  • 5 star

    35.2%

  • 4 star

    53.1%

  • 3 star

    11.0%

  • 2 star

    0.7%

  • 1 star

    0.0%

3.9

Home Quality

3.9

Overall Service

2.9

Time Taken to Correct Items

4.3

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

eQuinelle Development, December 2018

4

Liked Most

Layout and size of the rooms.

Would Change

The work of the tradespeople should have been inspected and defects should have been corrected *before* our walk-through. Specifically paint, drywall and grout.

Clarence Crossing, December 2018

4

Liked Most

When an issue arose, a member at the decor center was quick to phone me and offer me something for the inconvenience which was very much appreciated and we really needed it after dealing with one of the decor center team members. All was resolved and we are happy to be part of the Clarence Crossing community. The sales team at Clarence Crossing at this moment deserves a big thank you as they were more than helpful during our difficult times.

Would Change

I would like to see a sheet available with the garbage days and other info for the new home owners. You dont have internet right of the get go and it would be nice to know. Just a sheet with community info. The issue we had with the sales team rep was resolved and other issues on closing were resolved by the management team at decor. Overall a good experience and very happy with the end result.