4.1

Move-In Experience Survey (30-90 days post move-in)

38 CUSTOMER REVIEWS

  • 5 star

    44.8%

  • 4 star

    46.6%

  • 3 star

    6.9%

  • 2 star

    1.7%

  • 1 star

    0.0%

4.1

Home Quality

4.1

Overall Service

3.1

Time Taken to Correct Items

4.2

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Fernbank Crossing, November 2017

4

Liked Most

just friendly peole

Would Change

faster service for items not done during walk about after more than a month I am still waiting for steps and deck at the back, ducts to be cleaned, driveway to be reseal, lawn to be replaced etc.

Fernbank, November 2017

4.5

Liked Most

I love the layout and the many choices that were given to us so we could make our suites our own. There were many choices to make without even upgrading, this was a plus. All the staff at every level are and were most curtious, friendly and professional. I am impressed on how quickly all the deficencies are scheduled for completion.

Would Change

I would have preferred a gas water heater since there is gas provided in this building rather than the electric water heater that was installed. More insulation is needed between the suite and lift as I can hear it clearly every time it is in use. I would have liked the suite to have been throughly cleaned before move in date. Screens and california doors were filthy and every thing had to be wiped down except for kitchen cabinets.