4.4

Move-In Experience Survey (30-90 days post move-in)

72 CUSTOMER REVIEWS

  • 5 star

    59.4%

  • 4 star

    29.3%

  • 3 star

    7.5%

  • 2 star

    3.0%

  • 1 star

    0.8%

4.5

Quality of Home

4.4

Overall of Experience

4.5

Caring Displayed

4.5

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Embrun Central, May 2025

3

Review of Overall Experience

Respondent had no comments.

Pathways South, April 2025

5

Review of Overall Experience

Overall experience was excellent at every stage, however, there were a couple of items that could be improved. First, we chose a lot which it turned out could not accommodate our model. This information was not provided to us until we were ready to make an offer. We aren't blaming the sales staff but it appeared they didn't have this information readily available. Second issue was selecting an exterior colour package. Again it appears that the sales office staff did not have accurate information as to how each colour package would be applied to each model and elevation. It should have been easy for the architect to provide images of how each package would be applied to desired model and elevation.

BUILDER PROFILE

eQ Homes
1737 Woodward Drive
Ottawa, ON
K2C 0P9
(613) 288-0412

We’re dedicated to employing the best people, serving our community and our planet, and listening to and respecting our customers. We build quality into every detail of your new home, and create smart communities designed to enrich lives today and endure far into the future.

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