4.3

Move-In Experience Survey (30-90 days post move-in)

250 CUSTOMER REVIEWS

  • 5 star

    58.1%

  • 4 star

    24.7%

  • 3 star

    10.5%

  • 2 star

    2.7%

  • 1 star

    4.1%

4.3

Quality of Home

4.3

Quality of Experience

4.3

Caring Displayed

4.3

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Harvest Cove, September 2025

3

Review of Overall Experience

The sales representative was not at all professional. She was never attentive during the purchasing process. She couldn't give an answer without calling her manager. Maria, the person in charge of the warranty file, omitted the names of both buyers, which made for a negative experience. When it came time to close the house, we had to postpone it because the house looked dirty. They didn't clean it, and the grass in the front was dry, as was the tree. Additionally, Esperanza Homes was completely inaccessible when it came to rescheduling the date. They also didn't provide the correct information to San Jacinto.

Harvest Cove, September 2025

4

Review of Overall Experience

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