4.1

Move-In Experience Survey (30-90 days post move-in)

173 CUSTOMER REVIEWS

  • 5 star

    47.3%

  • 4 star

    42.7%

  • 3 star

    9.6%

  • 2 star

    0.4%

  • 1 star

    0.0%

4.1

Home Quality

4

Overall Service

3.7

Time Taken to Correct Items

4.2

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Heartland, May 2019

5

Liked Most

Quality workmanship

Would Change

A little more information/pictures on the various finishing options, inside and out, would have been nice. Many of the other homes in the immediate vicinity are much prettier with more exterior decoration. The front of this house is pretty "plain Jane" in comparison, and the back is not attractive at all. I really don't recall if there were other elevations or exterior decorations available.

Carrington, May 2019

3

Liked Most

The construction team Alana is awesome. Garth and Donald are excellent and very knowledgable, prompt to help.

Would Change

Sales representatives are lack of professionalism. Leon is a nice person but did not follow through which caused many conflicts. Katie is so mean and nasty to me, not polite and arrogant. I was thinking to get my lawyer to send her a complaint letter. but then she does not worth me to spend $500 on her. She should Know what should say and what should not say to customers when involves customer's family matter