4.1

Move-In Experience Survey (30-90 days post move-in)

230 CUSTOMER REVIEWS

  • 5 star

    49.1%

  • 4 star

    40.8%

  • 3 star

    8.9%

  • 2 star

    1.2%

  • 1 star

    0.0%

4.2

Home Quality

4

Overall Service

3.6

Time Taken to Correct Items

4.2

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Hillcrest, January 2019

4.5

Liked Most

I like the home plans, the process was smooth for most of the time. I also like that they have multiple walk through at different stages of the construction.

Would Change

To ensure that all utilities specified in the possession letter and actually available and maybe not provide possession couple days before Christmas holidays when everyone is away and no one to contact if are any issues.

Sunset Ridge, January 2019

5

Liked Most

Excel was very easy to work with, helped when we really needed help and never made us feel like we shouldn't be there or weren't valued customers. Managed to pull everything together for us in a few days and it was amazing!

Would Change

Respondent had no comments.