4.1

Move-In Experience Survey (30-90 days post move-in)

204 CUSTOMER REVIEWS

  • 5 star

    49.3%

  • 4 star

    39.1%

  • 3 star

    9.1%

  • 2 star

    2.2%

  • 1 star

    0.4%

4.2

Home Quality

4.1

Overall Service

3.6

Time Taken to Correct Items

4.1

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Symons Gate, December 2020

4.5

Liked Most

The staff, professional, knowledgeable, caring and friendly. Great service, moreover considering the COVID circumstances.

Would Change

Our particular experience with the dishwasher has been unpleasant. We have not receive the warranty certificated. Three weeks after possession date (June 30), the internal rubber from the frame, came off. Later, in month 5, the motor stop working, and need replacement. Although Coats Appliance has sent the technician both times, we didn’t expect that performance from a new appliance, and moreover the solution proposed which is the motor replacements (which evidently came with a failure from manufacturer or was used); we expected the full dishwasher replacement with the warranty certificate updated. By Dec 13th we now have 3 weeks without dishwasher and the warranty is running. Besides, We have had to reach out Coast Appliance and the Warranty Manager following up for the status.

Chinook Gate Duplex, December 2020

4

Liked Most

Accessible , Reliable

Would Change

Great service!