4.5

Move-In Experience Survey (30-90 days post move-in)

49 CUSTOMER REVIEWS

  • 5 star

    72.9%

  • 4 star

    27.1%

  • 3 star

    0.0%

  • 2 star

    0.0%

  • 1 star

    0.0%

4.5

Home Quality

4.5

Overall Service

4.1

Time Taken to Correct Items

4.8

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Guelph, July 2018

4.5

Liked Most

Design

Would Change

Longer driveway for two car parking

Ariss, June 2018

4

Liked Most

Sales Rep. Monica was amazing to work with. We felt very comfortable with her and was someone we could trust. Site Mgr. Bob and Lead hand Paul were also amazing to work with. Without the 3 of them I feel we would have had a real negative experience but they certainly tried to step up and make everything right for us. I would certainly recommend Granite Homes to any buyer.

Would Change

During the PDI would have like to have went back in to house a couple hours later to review again or more time to walk through again so we didn't feel so rushed. First time seeing house and it is a lot to take in. We feel a set of Blueprint should be provide for this level of building. Even having a set of design drawings for the kitchen would have been nice before having it built and we sign off on it. We weren't happy with Design studio appt. lot of things weren't explained or missed during this process. I do feel that Granite Homes will make changes to make these areas better for the next home buyers.

What Our Homeowners Say about Us

Isabelle and Dean
Scott and Lindsay
Nicole Kevin
Jad and Krista