4.6

Move-In Experience Survey (30-90 days post move-in)

16 CUSTOMER REVIEWS

  • 5 star

    88.5%

  • 4 star

    11.5%

  • 3 star

    0.0%

  • 2 star

    0.0%

  • 1 star

    0.0%

4.6

Home Quality

4.7

Overall Service

4.3

Time Taken to Correct Items

4.8

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Gallery Towns, May 2020

5

Liked Most

Respondent had no comments.

Would Change

Respondent had no comments.

Gallery Towns, May 2020

5

Liked Most

The Granite reps made the process extremely enjoyable. Sarah in the design centre helped us create a beautiful interior to our taste and on budget. Sandra was amazing in sales, helping us choose the right unit out of the available options, and great follow up all throughout the process. Lauren and Christine from the quality assurance team make the inspections both thorough and easy to understand. Everyone we worked with had great response time to queries and were informative and friendly. The home itself has exceptional quality. We were very attracted to the styling of the exterior which brought us in to talk about more information. Once in the design center, I was very impressed with the quality of what materials were included in the base price, as well as the quality and fashion of the upgrade options. It exceeded my expectations for what would be available. Now that we have been living in the house for several weeks, everything has proven to be well built and constructed with care and attention.

Would Change

The only feedback I have is that I feel the exterior black brick paint was applied too thinly, and the original brick colour is showing through uniformly all over the front and back walls.

What Our Homeowners Say about Us

Isabelle and Dean
Scott and Lindsay
Nicole Kevin
Jad and Krista