Overall Rating
4.1 / 5 from 98 surveys
Rating distribution
Based on 98 surveys
Quality of Home
4.1 / 5
Quality of Experience
3.9 / 5
Caring Displayed
4.1 / 5
Overall Responsiveness
4.2 / 5
Recent survey feedback
March 2026MPP3B
Overall Rating: 5.0 / 5
Quality home and very functional.
March 2026WE11A
Overall Rating: 5.0 / 5
Some areas lack transparency from sale poinr of view.
March 2026WE11A
Overall Rating: 5.0 / 5
Respondent had no comments.
March 2026MPP3B
Overall Rating: 4.0 / 5
Overall, the experience has been great. However, there were a few concerning details, including a lack of caring and construction employees throwing garbage, tiles, and nails into the ductwork, making removal very difficult.
February 2026PB18E
Overall Rating: 4.0 / 5
Overall great experience.
February 2026PB18E
Overall Rating: 5.0 / 5
Respondent had no comments.
February 2026PB18E
Overall Rating: 5.0 / 5
The construction is solid , choice of finishes are great , customer service at the decor centre could be more better
February 2026PB18E
Overall Rating: 5.0 / 5
My family and I are happy with our experience with Great Gulf overall. This is our second home that we purchased through them. I do want to provide feedback that the quality and finishes of our second home seemed to have gone down compared to our first home.
February 2026MPP3B
Overall Rating: 2.0 / 5
I am sorry but to review Great Gulf at this rating is becuas I am so much disappointed! I never bought a resale house this was my 3rd new house direct from the builder, initially was Marycroft homes in Brampton, then Mattam in Milton and now Great Gulf in Milton, I chose to go with Great Gulf thought they would be better then Mattamy, becuse I am not happy with Mattmay becuase thier houses are cookie cutters, off course quality of house and totally insance, But since I am with Great Gulf I am shocked the quality of work by their contractors are signifactly awful, I am also surprise, don't they have house supervisors, who see the house if build as per the standard? Unbelievablley shocked!, my first Tarion form to be submitted on Feb 6, and already 14 deficiency items all ready are on the list, couple of them they fixed those I removed, Customer serivce reps are just exchanging the emails but no significant action, I ordered Power Sugrge Protector for Whole house, they install to protect only Dryer, I mentioned them with pictures, their tech said it is whole house power surge protector, but he didn't confirm yet that he connected correctly which protect whole house, not only the dryer, I asked 4 times to send me confirmation email so I can keep in my record no response!, The caulking are missing on massive size of all around the house!, they are smart enough they put the caulking on the windows areound and stucco where we can see from out side but the space between the bricks and the stucco or top stuf on the out side walls are not filled with caulking, hence cold is all in the rooms, floors are quite cold, not only this because of their criminal negligence it will lead water in to the walls! I am surprised how they can do this? The main door hinges scres are missing, can't believe who they nailed hinges with couple of screws and rest left without screws! Kitchen cabinets left the walls, just in a month there is huge gaps becuase of not enough caulking! I paid extra for cetntralized rough-in for whole house, they didn't ran in the basement just left the whole in the ceiling, I reported but said no they won't install in extension in the basement! But why not? I paid for full house rough-in, showed me if you do not do the rough in the basement? totally deniel, no one is there to listen their customers, so much awful service, I am not asking extra I am asking to complet the proper and professional work which I paid you for! Super cheap front door quality if you close the door the whole door shake like a plastic door! now basement is leaking, the water is coming from the earth! The electical wires coming from out side in to the basement, the whole is not seale, air and cold is coming! I mean number of low quality and un professionalism I have seen from the Great Gulf, though Mattamy is awful but I never reported over 15 deficiencies in the first Tarion form. I have zero confidence on Great Gulf now! I had number of issued before closing the house, their lawyes are just money makers, for each and every minor changes I had been charged in hundreds of $$$$.00
February 2026PB18E
Overall Rating: 5.0 / 5
Great product for a good price, also quality of product
January 2026MPP3B
Overall Rating: 5.0 / 5
Being a realtor (homesbyshrey), great gulf has become my go to builder for Precon projects. Amazing construction quality and great customer service.
January 2026BR7B
Overall Rating: 5.0 / 5
Amazing home, build, layout and attention to detail