Respondent had no comments.
Respondent had no comments.
Everyone was pleasant to work with throughout the process for the most part. Ac essibiloty to information and updates were sometimes lacking (I.e. when pavement and sod will be Installed).
Home is modern and spacious. Great Gulf is very professional and kind in all aspects of their service. My only complaint is the quality of paint/hardwood floors I feel like they are easily damaged and scratched. It would also be nice to get reminders for home maintenance for first time homeowners
It has been a positive experience overall and happy with the quality and support by great gulf.
Overall Mixed experience, Great: Customer service and sales staff very helpful, listen and address issues. Bad experience: PDI was very rushed to finish 1hr early resulting in missed-on alot of issues. Techs tends to avoid acknowledging the issues and try to sweep under carpet by using "building/ electrical code" excuse Some upgrades were unreasonably way overpriced.
Respondent had no comments.
One of the best builder
Very pleased. Will consider Great Gulf for next home again.
Experience was good overall specifically the aftersales responsiveness. The only negative was dealing with our sales rep, she seemed arrogant and a bit condescending. Whenever we had questions or tried to clarify a misunderstanding, her demeanor was not pleasant.