Overall Star Rating
4.4 / 5 from 1,514 surveys
Rating distribution
Based on 1514 surveys
Quality of Home
4.4 / 5
Quality of Experience
4.4 / 5
Caring Displayed
4.4 / 5
Overall Responsiveness
4.4 / 5
Recent survey feedback
Show Latest →October 2026Tierra Del Oro
Overall Star Rating: 2.0 / 5
Bad build . Hardware sucks. Doors aren’t aligned properly and hit when open and close. No door stoppers and caused issues opening and closing garage entry way. Garage door outside not on properly. Front door has gaps and air cold or warm air leaks out
October 2026Vista Sandia
Overall Star Rating: 4.0 / 5
We love our home. We got to pick what we like and Matt was great.
October 2026Tierra Del Oro
Overall Star Rating: 5.0 / 5
My family and I had a wonderful experience working with Melanie (Melanie) and Micah (Micah). Melanie was extremely knowledgeable and professional throughout the entirety of the home buying process. In particular, I was impressed by Melanie's commitment to answer our questions even on the weekends. It was an absolutely wonderful experience to work with Melanie. Micah was the leader responsible for our home construction. Micah was always knowledgeable and ready to answer any questions we had about the building process. Micah addressed all of our questions and concerns in a professional and timely manner. My first meeting with Micah reinforced the decision Sarah and I made to buy a Hakes Bros home. Micah was a consummate professional and I knew we were in great hands.
October 2026Vista Sandia
Overall Star Rating: 5.0 / 5
I’m in love with my new house! I’m a first time homebuyer and i couldn’t be happier with my Hakes Brothers house. It has a very sleek modern design and the quality of everything is great. The Hakes brothers team went above and beyond at making us feel welcomed at our new home. Matt was extremely kind and I believe he overseas the development of the house and he was very thorough on everything and he’s just an all-around great guy. Chris did an amazing job too.
October 2026Lomas Encantadas Vistas
Overall Star Rating: 3.0 / 5
The purchasing experience was great. Chazz was always very communicative over our concerns and questions. But the overall quality of build and craftsmanship is a nightmare. Many things left out, such as stucco left in the concrete pad, and shingles, all of the interior doors are not installed correctly, texture in the drywall is horrible with many spots needed to be addressed, cabinets were not installed properly, walls that curved, tile flooring badly installed with dirty grout lines, master shower tiling is horrible with high spots. Overall craftsmanship is below standard and not what Hakes Brothers advertise in their website
October 2026Sage Park
Overall Star Rating: 5.0 / 5
Made buying a home easy and enjoyable!
October 2026Tierra Del Oro
Overall Star Rating: 3.0 / 5
Construction seemed to be a normal time frame, after a couple push backs in closing dates unfortunately to have a product that appears rushed. Multiple cosmetic issues, garage issues, most workers that have responded to warranty work since closing state most workers do not install things correctly. Loose door hinges, blown gasket for tankless water heater, garage door broke within a weak, a lot of things within the first two months. Nervous to wait and see what else we find out
October 2026Trails at El Cerro
Overall Star Rating: 5.0 / 5
We're really satisfied overall! Megan, Erik, and Joseph with Hakes Brothers have been very helpful and explained everything we needed to know. Thank you!
October 2026Eastland Hills
Overall Star Rating: 4.0 / 5
Home and sales agents are great. Service after the sale not so much…
September 2026Hillside Park 5
Overall Star Rating: 5.0 / 5
My experience with my home purchase was mostly positive.