4.7

Move-In Experience Survey (30-90 days post move-in)

314 CUSTOMER REVIEWS

  • 5 star

    81.3%

  • 4 star

    13.3%

  • 3 star

    3.4%

  • 2 star

    1.4%

  • 1 star

    0.6%

4.7

Quality of Home

4.7

Quality of Experience

4.8

Caring Displayed

4.7

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Trails at El Cerro, December 2025

5

Review of Overall Experience

All in all, we've been very pleased by our experience with Hakes Brothers so far. We still have some items that need some attention (sticking door, missing power outlet in closet), but we're excited to be in our new home. On the sales end, Jeremy has been great, and on the construction end, Rick has been amazing. I know getting subcontractors to come out and take care of remaining issues must be like herding cats, but we appreciate his effort. Every interaction with a Hakes Brothers representative has been very pleasant.

Trails at El Cerro, December 2025

4

Review of Overall Experience

The experience with Hakes brothers was good. We were kept updated and informed of the progress of the home.

BUILDER PROFILE

Hakes Brothers
P.O. Box 2022
Las Cruces, NM
88004
(575) 373-1120

Hakes Brothers has an unwavering commitment to customer service. “HB” doesn’t just stand for Hakes Brothers, it stands for “Happy Buyers”. They understand that reputation is a major part of your decision to trust them as your builder, and they strive to earn your highest recommendation.

Thank you for visiting.