4.3

Move-In Experience Survey (30-90 days post move-in)

695 CUSTOMER REVIEWS

  • 5 star

    55.1%

  • 4 star

    29.9%

  • 3 star

    10.0%

  • 2 star

    3.3%

  • 1 star

    1.8%

4.3

Quality of Service

4.3

Quality of Experience

4.3

Caring Displayed

4.3

Overall Responsiveness

RECENT REVIEWS

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The Refuge at Mae, April 2023

4

Review of Overall Experience

Respondent had no comments.

Summerfield, April 2023

4

Review of Overall Experience

There are a few things that stood out as a bit weird: - Not sealing grout. - Not Setting up a smarter home (doorbell could have been made in the 90s) - The street on which the house is on is overcrowded with only driveways to park in. - Google maps should have been alerted of the home address when you broke ground. - Not putting egg shell paint in the bathrooms. - Our "private road" has lead to outrageous HOA fees. - Not fencing our yards (this is particularly painful) All that said - Service was excellent - Agents were cool - There were incentives - Great build options