Overall Rating
4.6 / 5 from 720 surveys
Rating distribution
Based on 720 surveys
Quality of Service
4.5 / 5
Quality of Experience
4.6 / 5
Caring Displayed
4.6 / 5
Overall Responsiveness
4.6 / 5
Recent survey feedback
March 2026Sherman Heights
Overall Rating: 4.0 / 5
I gave a 3 on confidence of Hayden Homes because I live out of state and do not have a history with this company.
March 2026Ashton Estates
Overall Rating: 5.0 / 5
Great experience! 10/10 wonderful team :)
March 2026Harvest Creek
Overall Rating: 4.0 / 5
Respondent had no comments.
March 2026Woodland Ridge
Overall Rating: 5.0 / 5
Great experience working with Sashila and her team. I am extremely happy with my Hayden Home and have no regrets. Beautiful home, great warranty and great neighborhood.
March 2026Bodle Farms
Overall Rating: 5.0 / 5
We had a warranty (fire alarm) issue within the first 48 hours. Hayden was on top of it, responded in the middle of the night, followed up, and we haven’t had any issues!
March 2026Meadowlands
Overall Rating: 5.0 / 5
Respondent had no comments.
March 2026Sherman Heights
Overall Rating: 5.0 / 5
It was a great experience being first home buyers, loving our home so far! Ashely was amazing the whole process!
March 2026The Summit
Overall Rating: 5.0 / 5
From the moment we met with Michelle, the Hayden Homes representative, there was no pressure. Michelle answered any questions we had and if she didn't know, she would find out and get right back to us Every person we met working for Hayden Homes was extremely professional, courteous and knowledgeable. Everyone was very friendly, helpful and patient. We were kept apprised of the different phases during construction and let us know what was happening next. The project manager was very helpful, polite and friendly. All work was completed on time and all the work was extremely well done, like a new home should be. I believe everyone involved in building our home went above and beyond our expectations. We are excited to live in our new home and are very proud of everything it took to create this well built, beautiful home. We have recommended to a few friends they should buy a home in our neighborhood! We strongly recommend Hayden Homes to anyone.
March 2026Lekeitio Village
Overall Rating: 5.0 / 5
Great experience overall. As we’ve lived in the home for a bit now, we are starting to see some minor imperfections in the home,, such as the door framing is warped at the bottom at a few of our doors. Communication between us and the community managers had been somewhat rude at times, as well as inconsistent between the two of them, though most of the people we have communicated with have been amazing for the most part, and very helpful and transparent.
March 2026Peach Tree Estates
Overall Rating: 5.0 / 5
Everything overall was really great. Communication was great and every person of the stuff we dealt with was very very helpful and friendly. Luke answered all my questions and in a timely manner. It was nice to feel valued as a customer/buyer. It was a smooth and easy experience.
March 2026Woodland Ridge
Overall Rating: 5.0 / 5
Sashila was amazing!! She went above and beyond and made our experience wonderful, she even went the extra mile and dropped off a birthday present for our little boy whose birthday was the day before our closing day. Thank you Sashila for the truly amazing experience!
March 2026Maple Landing
Overall Rating: 5.0 / 5
Everything was great, and our agent Adrian was fantastic.