RECENT REVIEWS
Show All ReviewsThe Range- Interra Homes, December 2025
Review of Overall Experience
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Redstone Farms, December 2025
Review of Overall Experience
It has been a horrible experience. You do not support the buyer in Kalamazoo. Expect buyer to drive to GR to select everything for home in 2 hours. Project manager is a complete jerk when it comes to working with the customer and in particular woman. He is condescending, was extremely rude and hateful in written communication. I was told he owed me an apology which never happened. Closing delayed 3 weeks for shoddy work. Now I have to spend my days off dealing with warranty people that want me to work around their schedule just as John the project manager did. People that can afford these homes work. You need staff here and available. Today I was told, we don’t come to Kalamazoo on Tuesdays. I replied, that is not my problem, that is my day off. I was also told by warranty today it’s really hard for them to get down here because they are so busy in GR. Having to have back splash replaced 3X, repeated asking for crooked refrigerator to be fixed, horrid paint job on many walks, drywall tape showing thru, cupboards pulling away from walls, subpar masonry work on fireplace verified by 3 companies, sticking doors, flickering lights, electrical outlets paid for that were not installed, damaged cupboard doors installed, damaged trim on front door installed, loose outdoor lights, chipped window frame, loose bannisters that I was told 2X would be fixed before closing (same for crooked refrigerator), duct work tape peeling off in basement, water spitting out of shower and bathroom faucet, poor water pressure in main shower (not others), no paint on one side of window in dining room, blacktop too high at garage, door does not seal properly. All of this needs fixing AFTER I closed. And now I have to spend my free time being available for subs to fix what should have been done correctly in the first place. Put that with being disrespected by the project manager, no-I would never recommend anyone buy from Interra Homes. I could even tolerate all of the repairs, I can not forgive or forget the mean and spiteful behavior of John. I paid extra for a privacy fence on balcony. I asked John 2X to save the parts removed in the garage as they are all plastic and break and I wanted those parts for replacement. John’s crew installed my privacy fence on the wrong unit. After it was removed from wrong unit and reinstalled in mine, I am sure he used those parts to fix the wrong install unit. That is stealing from me. I am happy to speak with anyone at Interra Himes about the experience and items they could utilize for process improvement.
BUILDER PROFILE
Interra Homes
1781 R W Berends Drive Southwest
Wyoming, MI
49519
616-514-0262
The Interra Difference
We proudly offer our clients an unprecedented level of experience, dedication and expertise... because you should expect nothing less. We look forward to helping you get started on building or buying your new home today.
Interra Homes Response
Thank you Jill for taking the time to share your experience. We are truly sorry to hear how frustrating and disappointing this process has been for you. This is not the level of service, communication, or respect we strive to provide any homeowner. Your feedback regarding communication, scheduling, construction quality, and warranty coordination is taken seriously and has been shared with our leadership team. Thank you for bringing this to our attention.