4.1

Move-In Experience Survey (30-90 days post move-in)

97 CUSTOMER REVIEWS

  • 5 star

    39.2%

  • 4 star

    40.2%

  • 3 star

    16.5%

  • 2 star

    0.0%

  • 1 star

    4.1%

4.2

Quality of Home

4

Quality of Experience

4

Caring Displayed

4

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Stony Bluff, October 2021

3

Review of Overall Experience

Overall, the quality of the actual build is great. Our layout and home is wonderful and energy efficient. Our superintendent Jeff was knowledgeable and very easy to work with. Adam has also been a pleasure to work with. However, the attention to detail in the home is frustrating to say the least. Many items (doors, cabinet faces, etc) needed to be replaced…and many times the replacements looked worse than the original. Communication from the warranty department was great in the beginning but has gone downhill since. I have been waiting a couple weeks (and more on some items) to even hear a response back. I love our home, but am very disappointed in the attention to detail this time around building with Interra Homes.

Interra Homes Response

Thank you Stuart for the feedback. This is valuable and we appreciate you taking the time to give it.

The Reserve, October 2021

4

Review of Overall Experience

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