4.4

Move-In Experience Survey (30-90 days post move-in)

56 CUSTOMER REVIEWS

  • 5 star

    63.5%

  • 4 star

    29.7%

  • 3 star

    6.8%

  • 2 star

    0.0%

  • 1 star

    0.0%

4.4

Home Quality

4.3

Overall Service

3.6

Time Taken to Correct Items

4.6

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Charlesworth Exclusive, January 2021

5

Liked Most

Chris and Hilary both were exceptional - the level of service I got from the both of them was more than expected/ I’m in customer service myself and those two went above and beyond and made me feel so happy every step of the way and it was fun - legit zero stress FANTASTIC TEAM YOU HAVE!

Would Change

Nothing, Chris and Hilary were fantastic every step of the way - it felt like I was buying from friends wnd family it was the best most comfortable exciting feeling working with team Jayman

Charlesworth Exclusive, January 2021

5

Liked Most

Overall, My husband and I had a wonderful experience with Jayman! Our Sales Area Manager Hillary, Construction Manager Chris and Warranty associate Patty went above and beyond for us! We'd especially want to thank them for making our process smoother and for helping us out in each and every step. As a first-home buyer, they made it easier for us to make choices by providing their genuine opinion/guidance and we are glad we chose Jayman as our first home! We love our Sonata Model and would definitely recommend Jayman to everyone especially because of it's excellent customer service! We received weekly updates from the Sales team regarding the progress of our home which kept us connected throughout the process, We also received reminders about several appointments. And normally, associates don't care after selling the house but with Jayman we feel like a part of their family where they provided us with exceptional after sales service as well.

Would Change

Some of the services and upgrades seemed to be a bit pricy such as fireplace, etc. that we felt were cheaper through external contractors.