A bit rigid at the beginning in regards to getting a few things that we wanted, but it worked out in the end. Nice people who were responsive to our questions. No delays during construction and our home was completed sooner than we anticipated. Overall a nice experience.
Our experience was GREAT! JTB has been GREAT!
Respondent had no comments.
Respondent had no comments.
Working with the JTB team was great, everyone was easy to work with, responsive and friendly. There was a lot of back and forth in the beginning and no one ever made me feel like I was overcomplicating things or taking up too much of their time. The only individual that was difficult to work with at times was Lisa. She was friendly and helpful sometimes but others she came across as being dismissive and rude. She made me feel like because I took the time to read my contract, question her and seek to understand the process, that I was a burden to her. That my expectation to understand what was happening with such a large investment was a waste of her time. Once we met with the JTB team, at each stage, I tried to steer all of my communications with them directly.
The building process with JTB Homes was straightforward. They are very organized and all steps are well explained, making it easy for the buyer. We also had a great building manager. They were very good keeping on schedule. We closed on the exact date they gave us when we had the pre construction meeting. No regrets.
Respondent had no comments.
Respondent had no comments.
Always available for questions
Both realtors worked well together, David and John. Jim did a wonderful job of showing and explaining all the features of our new condo. We have been here now 4 weeks and it's great experience. We love it. Doug and Deb