4.2

Move-In Experience Survey (30-90 days post move-in)

227 CUSTOMER REVIEWS

  • 5 star

    44.2%

  • 4 star

    38.9%

  • 3 star

    12.4%

  • 2 star

    3.1%

  • 1 star

    1.3%

4.4

Quality of Home

4

Quality of Experience

4.1

Caring Displayed

3.9

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Graymoor, March 2024

5

Review of Overall Experience

Overall experience was phenomenal! Our house was the perfect design for us and Jon was able to assist after moving in with any of our needs! Highly recommended!

Graymoor, March 2024

3

Review of Overall Experience

Very disappointed in the entire team. Construction failed to disclose that my request for "zero step" would raise the entire house 18 which, in turn, gives my driveway a sizeable slope. They also did not give any guidance on design elements including electrical and kitchen cabinetry. They are poorly trained in the art of transparency and also are not very good at providing customers with all of their options,

BUILDER PROFILE

JTB Homes
1777 R W Berends Drive Southwest
Wyoming, MI
49519
616-916-8895

THE JTB DIFFERENCE

Whether you are looking to buy or build your new dream home, you have come to the right place. With over 80 years of combined experience in new home construction, West Michigan home builder, JTB Homes, has developed a proven, more efficient, and cost effective way to build your new home. We proudly offer our clients an unprecedented level of experience, dedication and expertise because you should expect nothing less. We look forward to helping you get started on building or buying your new home today.