4.3

Move-In Experience Survey (30-90 days post move-in)

42 CUSTOMER REVIEWS

  • 5 star

    61.7%

  • 4 star

    30.9%

  • 3 star

    6.4%

  • 2 star

    1.1%

  • 1 star

    0.0%

4.3

Home Quality

4.3

Overall Service

3.5

Time Taken to Correct Items

4.3

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Sage Creek, October 2019

5

Liked Most

The whole team we have been dealing with was great, especially Shelly. She went above and beyond to provide us information and access to the house. Never pressured us but rather informed us of the quality of the build. She was wonderful and wish her all the best.

Would Change

Hot water to upper floor takes too long. I would add a hot water circulation pump. It cost peanuts compared to mother fixtures and selling price of the house. But it would make a world of difference for the owners. This is a pain point easily rectified end would have been a great reflection on the level of care end detail played by Kensington. I wish they would be leaders in this matter.

Aurora @ North Point, October 2019

5

Liked Most

Walk through with Supervisor Mike

Would Change

The exterior design. We thought it was a lining thing on the side of the house never though it will be full stucco.