2.9

Move-In Experience Survey (30-90 days post move-in)

21 CUSTOMER REVIEWS

  • 5 star

    13.5%

  • 4 star

    21.3%

  • 3 star

    24.7%

  • 2 star

    18.0%

  • 1 star

    22.5%

3.4

Quality of Home

2.9

Quality of Experience

2.8

Caring Displayed

2.9

Overall Responsiveness

RECENT REVIEWS

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Grande Pointe Meadows, January 2024

4

Overall Experience

Overall happy with everything until we moved in. As we spent more time in the house we have noticed more and more deficiencies and missed opportunities. The drywall work on the ceilings need another coat of mud as you can clearly see the drywall butt joints. Ensuite tiled floor should have been heated. Front entrance should have been wider to the corner. The placement of the sump pit in the middle of what could have been a more useful space. The sump pit should have been placed under the stairs like most builders. The grading of the yard is towards the house and will need to be redone before the yard is finished. The concrete is already cracked before a complete season already. We purchased a spec home so we would have seen it but now living in it, these items are annoying.

Grande Pointe Meadows, January 2024

4

Overall Experience

We had Tony as a project manager and he was absolutely amazing to deal with. Franca in the design centre was also very good and very good at her job. The only complaint we have was after we paid getting things fixed through Donna was not as easy.