So far, it appears they have built a quality home that we are very happy with. Our sales rep Lisa is and had been absolutely incredible and had made this experience a positive one. I'm not convinced it would have gone as smooth if Lisa was looking out for us.
The design center part needs to be longer...we spent the whole day there and felt rushed. Maybe for a larger home, it should be 2 days.
The building process was painless, all questions or concerns were answered in a timely mattered and I was able to put my trust in the builder to have it done and done correctly and to my family’s satisfaction. Rene made the sales experience quite easy and I felt no pressure from him what so ever. He was kind and made us feel very comfortable. The design home reps were also very efficient and provided us with enough options and opinions to make the process easy. Dana was very thorough in the walk thru. She explained all details including ones as a home owner thought we wouldn’t need to know. She was knowledge, fluent and above very relatable. We appreciate the whole team that was involved in the process
Few minor details that could have been resolved prior to move in date but nothing major that needed immediate attention. Such as some areas of the vinyl planks needing repair.