4.1

Move-In Experience Survey (30-90 days post move-in)

68 CUSTOMER REVIEWS

  • 5 star

    42.3%

  • 4 star

    40.8%

  • 3 star

    9.2%

  • 2 star

    3.5%

  • 1 star

    4.2%

4.1

Quality of Home

3.9

Quality of Experience

1

Caring Displayed

3.9

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Bison Run, September 2025

3

Overall Experience

It took four months past the promised possession date, and many items were still incomplete on possession day. Kensington’s realtor had provided a written email agreement stating that the development fee would not be charged for this plan; however, we were still charged $10,000 a month after signing the contract. Deficiencies reported during the pre-occupancy walkthrough remain incomplete, even after three months. This is the second home we have built with Kensington Homes, but we will not be choosing them again going forward.

Kensington Homes - Winnipeg Response

We apologize for the delays and the issues you’ve experienced. We understand your frustration and appreciate your feedback. We’ll review your file and follow up regarding the development fee and outstanding deficiencies.

Canterbury Crossing, September 2025

4

Overall Experience

I would likely recommend Kensington but with a clause not to have some certain staff on their home project. Experience on relating with customer via project supervisor is a terrible and still a terrible experience. However the office response was okay but a specific personnel on regular site duties is nothing to write home about till date.

Kensington Homes - Winnipeg Response

We appreciate your feedback and apologize for the negative experience you’ve had with our site team. We’re glad to hear your interactions with the office were positive, and we’ll review your concerns to ensure better communication and service moving forward.

BUILDER PROFILE

Kensington Homes - Winnipeg
1 Dr David Friesen Drive
Winnipeg, MB
R3X 0G8
(204) 224-4243

Since we built our first home in 1972, we’ve dedicated ourselves to providing great customer service and quality homes. Over 45 years, thousands of Winnipeg families have selected Kensington Homes as their builder of choice, something we are very proud of. We believe this reflects the level of care we provide each customer, along with our ongoing commitment to these guiding principles:

  • We are careful when selecting lots and communities to build in; always striving to provide options throughout Winnipeg in neighborhoods that appeal directly to our customer
  • We will provide a variety of housing styles and sizes, helping our customer find the perfect design that will meet their needs in every way
  • We deal in integrity… our customer will always get what has been agreed on; we will never go back on our word

 

Home Warranty

All of our homes are enrolled with National Home Warranty Programs Ltd. Our 1-2-5-10 Warranty Program exceeds all national standards, ensuring you peace of mind in choosing us.

Energy Efficiency

From top to bottom, our homes are built with energy efficiency in mind.

 

Whether you have built with us before, or are looking to purchase your first home, we’re 100% committed to providing the care and service you deserve and stand behind every house we build.