2.9

Move-In Experience Survey (30-90 days post move-in)

23 CUSTOMER REVIEWS

  • 5 star

    14.0%

  • 4 star

    20.4%

  • 3 star

    26.9%

  • 2 star

    17.2%

  • 1 star

    21.5%

3.4

Quality of Home

2.9

Quality of Experience

2.8

Caring Displayed

2.9

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Canterbury Crossing, February 2024

3

Overall Experience

Respondent had no comments.

Devonshire Park - Duplex, February 2024

3

Overall Experience

We suffered a 5-months delay. We have a higher expectation due to this long time delay. However, the defects are much more than we expected. Shower tube broke, closet door damaged, uninsulated windows, lots of scratches around the house, cupboard defects and dirts in drawers. Our unit should include AC, but there is no AC installed once we discovered when walk through. I suspect that if there is any quality assurance test before we went for walk through. Site manager did a good work on arranging the walkthrough follow-up and arranged a service time for us. It is just those follow-up service took us lots of time after possession, for example shower tube fixing spot is over 3 months. We overestimated a bit the quality of the brand of “Qualiqo”.