4.1

Move-In Experience Survey (30-90 days post move-in)

70 CUSTOMER REVIEWS

  • 5 star

    42.7%

  • 4 star

    39.2%

  • 3 star

    10.5%

  • 2 star

    2.8%

  • 1 star

    4.9%

4

Quality of Home

3.8

Quality of Experience

0

Caring Displayed

3.9

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

meadowlands, January 2026

3

Overall Experience

While Kensington is responsive to my issues, the trades that actually address the glaring issues (there is a leak of unknown cause in my ceiling) are very unresponsive or come ill equipped to handle the issue. There is no follow up by the Kensington Homes customer service so I am quickly becoming a project manager. It is disappointing that there is no accountability from Kensington on the trades they hire to deliver customer service. This is a glaring gap in the service model. For this reason I am unlikely to purchase another Kensington Home and what I would caution family or friends on when recommending Kensington Homes.

Kensington Homes - Winnipeg Response

We sincerely apologize for the frustration and inconvenience, it is certainly not the level of service we aim to provide. We understand your concern regarding the responsiveness and preparedness of the trades, as well as the lack of follow-up. Our Customer relations team will review your case and ensure the necessary actions are taken to address the ceiling leak and any related issues. Thank you for bringing this to our attention.

Parkview Pointe, January 2026

4

Overall Experience

Overall a good experience. Beginning to find a few issues. Loose floor boards etc

Kensington Homes - Winnipeg Response

Thank you for your feedback. We’re glad to hear you’ve had an overall good experience. As for the issues you’ve noticed, please email our service team and we can gladly look into.

BUILDER PROFILE

Kensington Homes - Winnipeg
1 Dr David Friesen Drive
Winnipeg, MB
R3X 0G8
(204) 224-4243

Since we built our first home in 1972, we’ve dedicated ourselves to providing great customer service and quality homes. Over 45 years, thousands of Winnipeg families have selected Kensington Homes as their builder of choice, something we are very proud of. We believe this reflects the level of care we provide each customer, along with our ongoing commitment to these guiding principles:

  • We are careful when selecting lots and communities to build in; always striving to provide options throughout Winnipeg in neighborhoods that appeal directly to our customer
  • We will provide a variety of housing styles and sizes, helping our customer find the perfect design that will meet their needs in every way
  • We deal in integrity… our customer will always get what has been agreed on; we will never go back on our word

 

Home Warranty

All of our homes are enrolled with National Home Warranty Programs Ltd. Our 1-2-5-10 Warranty Program exceeds all national standards, ensuring you peace of mind in choosing us.

Energy Efficiency

From top to bottom, our homes are built with energy efficiency in mind.

 

Whether you have built with us before, or are looking to purchase your first home, we’re 100% committed to providing the care and service you deserve and stand behind every house we build.