3.9

Move-In Experience Survey (30-90 days post move-in)

22 CUSTOMER REVIEWS

  • 5 star

    32.1%

  • 4 star

    42.9%

  • 3 star

    10.7%

  • 2 star

    7.1%

  • 1 star

    7.1%

4.1

Quality of Home

3.7

Quality of Experience

3.7

Caring Displayed

3.8

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Canterbury Crossing, June 2022

2

Overall Experience

Respondent had no comments.

Parkview Point - Duplex, May 2022

4

Overall Experience

I have faith in the quality of the homes we have purchased from Qualico aka Kensington Homes. What needs to change/improve in my opinion is just getting the trades guys to keep to your quality propositions. As an example it took almost 6 months to repair the kitchen of our home. Kitchen Craft sent a trade 3 times for the same job and they just measure and go and say they don't have the materials. These actions and delays impact the customer experience. In our new home, as a second example, the grading work was very poorly done and water would leak in freely into the basement. How do you buy a new home and the next thing is to find buckets for bailing water?

BUILDER PROFILE

Kensington Homes - Winnipeg
1 Dr David Friesen Drive
Winnipeg, MB
R3X 0G8
(204) 224-4243

Since we built our first home in 1972, we’ve dedicated ourselves to providing great customer service and quality homes. Over 45 years, thousands of Winnipeg families have selected Kensington Homes as their builder of choice, something we are very proud of. We believe this reflects the level of care we provide each customer, along with our ongoing commitment to these guiding principles:

  • We are careful when selecting lots and communities to build in; always striving to provide options throughout Winnipeg in neighborhoods that appeal directly to our customer
  • We will provide a variety of housing styles and sizes, helping our customer find the perfect design that will meet their needs in every way
  • We deal in integrity… our customer will always get what has been agreed on; we will never go back on our word

 

Home Warranty

All of our homes are enrolled with National Home Warranty Programs Ltd. Our 1-2-5-10 Warranty Program exceeds all national standards, ensuring you peace of mind in choosing us.

Energy Efficiency

From top to bottom, our homes are built with energy efficiency in mind.

 

Whether you have built with us before, or are looking to purchase your first home, we’re 100% committed to providing the care and service you deserve and stand behind every house we build.