4.1

Move-In Experience Survey (30-90 days post move-in)

67 CUSTOMER REVIEWS

  • 5 star

    40.7%

  • 4 star

    42.1%

  • 3 star

    10.3%

  • 2 star

    2.8%

  • 1 star

    4.1%

4.1

Quality of Home

3.9

Quality of Experience

2

Caring Displayed

3.8

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Meadowlands - Duplex, August 2025

5

Overall Experience

As a first time home owner I found the experience incredibly overwhelming. The staff made the transition so much easier, from the initial walk through to current. Communication is great , usually receiving a response of some sort the same day. I find all the staff / contractors friendly and helpful. This made a fairly stressful event so much easier for me .

Kensington Homes - Winnipeg Response

Thank you for your feedback. We’re so glad to hear our team helped make your first homeownership experience easier and less stressful. We truly appreciate your kind words and will be sure to share them with our staff and contractors!

Canterbury Crossing, August 2025

1

Overall Experience

Our experience with the sales agent began very positively—everything appeared perfect until the contract was signed and the down payment was made. From that point forward, the process quickly deteriorated. The possession date was missed, and, to our frustration, homes that had not even been sold were completed and handed over before ours. We have now been living in the home for 41 days, yet several issues identified during the pre–walk-through remain unresolved. Even minor concerns are routinely dismissed by the site general, whose sarcastic remarks leave us feeling disregarded and unheard. We are still waiting for the final grade to be completed, masonry to be installed on the front of the house, the plastic covering to be removed from the second-story windows, the front door to be painted, and the broken furnace clips to be repaired—among other outstanding tasks. Within just one week of being poured, the sidewalk, driveway, and garage pad began to crack. The driveway has already started chipping due to poor workmanship. Fabucon drove a cement truck over the rebar, bending it two feet on each side, and used a dull saw blade to cut the stress crack lines. Throughout the entire process, we observed every stage of construction closely, as we lived just down the street.

Kensington Homes - Winnipeg Response

Thank you for sharing your experience. We're sorry to hear about the issues you've faced and understand your frustration. This isn’t the experience we aim to provide. We’ve shared your concerns with the appropriate teams and will do our best to address the outstanding items as soon as possible.