3.8

Move-In Experience Survey (30-90 days post move-in)

491 CUSTOMER REVIEWS

  • 5 star

    38.9%

  • 4 star

    25.9%

  • 3 star

    17.9%

  • 2 star

    8.0%

  • 1 star

    9.3%

3.9

Quality of Home

3.6

Quality of Experience

3.6

Caring Displayed

3.6

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Kentsdale Farms, February 2026

4

Review of Overall Experience

The overall experience was positive, but obtaining my NFM gift card was quite challenging. I was assured that everything would be ready at closing, yet upon arrival, the item was unavailable, contrary to what the community manager had communicated. I had to repeatedly request updates, receiving inconsistent information each time. It took nearly two weeks to receive the card, causing an unforeseen delay in furnishing my home.

Kindred Homes Response

Thank you for sharing your feedback and for highlighting the positive aspects of your overall experience. We’re sorry to hear about the frustration you encountered while trying to receive your NFM gift card. That’s certainly not the experience we want for our homeowners, especially when expectations were set for it to be available at closing. We appreciate you bringing this to our attention, as your feedback helps us improve communication and processes moving forward. Congratulations on your new home, and we hope you’re now enjoying getting settled in!

Stone Eagle, February 2026

5

Review of Overall Experience

Respondent had no comments.