Overall Star Rating
3.8 / 5 from 494 surveys
Rating distribution
Based on 494 surveys
Quality of Home
3.9 / 5
Quality of Experience
3.6 / 5
Caring Displayed
3.6 / 5
Overall Responsiveness
3.6 / 5
Recent survey feedback
April 2026Highlands of Northlake
Overall Star Rating: 0.0 / 5
Overall very good. Still have some issues that needs to be addressed but was told to live in house for a couple weeks and get back to them with list that they would comes back and address. Mostly it is the doors and am disappointed in yard as it is very lumpy with dead grass in areas due to irrigation system not reaching certain areas. Looking forward to getting these resolved.
April 2026Hampton Park Estates
Overall Star Rating: 4.0 / 5
My overall experience was great and very inviting. David was very friendly and helpful from the moment we walked into the model home.
March 2026Kentsdale Farms
Overall Star Rating: 5.0 / 5
Overall my experience would be a 9.5 out of 10.
Builder responseThank you so much for the 9.5/10 rating! We appreciate you taking the time to share your experience. It means a lot to know that you’re happy with the end result.
February 2026Kentsdale Farms
Overall Star Rating: 4.0 / 5
The overall experience was positive, but obtaining my NFM gift card was quite challenging. I was assured that everything would be ready at closing, yet upon arrival, the item was unavailable, contrary to what the community manager had communicated. I had to repeatedly request updates, receiving inconsistent information each time. It took nearly two weeks to receive the card, causing an unforeseen delay in furnishing my home.
Builder responseThank you for sharing your feedback and for highlighting the positive aspects of your overall experience. We’re sorry to hear about the frustration you encountered while trying to receive your NFM gift card. That’s certainly not the experience we want for our homeowners, especially when expectations were set for it to be available at closing. We appreciate you bringing this to our attention, as your feedback helps us improve communication and processes moving forward. Congratulations on your new home, and we hope you’re now enjoying getting settled in!
February 2026Stone Eagle
Overall Star Rating: 5.0 / 5
Respondent had no comments.
February 2026Hampton Park Estates
Overall Star Rating: 5.0 / 5
Respondent had no comments.
February 2026Kentsdale Farms
Overall Star Rating: 5.0 / 5
Very good overall experience; professional; friendly; beautiful home
Builder responseThank you so much for your kind review! We’re thrilled to hear you had a great overall experience and found our team professional and friendly. We’re also glad you love the home. If there’s anything we can do to help as you move forward, please don’t hesitate to reach out.
January 2026Heritage
Overall Star Rating: 5.0 / 5
It was a great experience
Builder responseThank you for the great review! We’re glad you had a positive experience and truly appreciate your feedback.
January 2026Stone Eagle
Overall Star Rating: 5.0 / 5
This was the first time that we ever built a home as couple. My husband and I were very pleased with the process. It went smoothly and really enjoyed the 6 months of building our perfect home!
Builder responseThank you so much for sharing your experience! We’re thrilled that your first home-building journey as a couple went smoothly and that you enjoyed the process. It was our pleasure to help you build your perfect home, and we truly appreciate your trust in us. Congratulations again, and please don’t hesitate to reach out if we can assist you in the future!
January 2026Westside Preserve
Overall Star Rating: 5.0 / 5
Amazing experience, if we ever decide to upgrade to a bigger home it will definitely be with Kindred.
Builder responseThank you so much for the wonderful review! We’re thrilled to hear you had an amazing experience, and we’d be honored to help you again if you ever decide to upgrade to a bigger home. We appreciate your trust in Kindred!