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Nicole was extremely helpful in all aspects of the home building experience. Super fast in responding and getting an answer for us. She was our go to person during the whole experience. She deserves a raise or a bonus. I would rate her a 100+ out of 100. Project manager could have been quicker to respond or at least acknowledge texts/emails while he was finding an answer for us. Couple issues with garage flooring (wall extensions beyond the bearing surface) and culvert, final outcome was good but was like pulling teeth to get through it. After final walk through we have noticed many areas of the drywall that don't look good, the finishing has many blemishes.
The Korndoerfer Homes Team appreciates your time and feedback. We are thrilled that you shared your experience with Nicole and we appreciate your honest feedback regarding our Project Manager. We invest the time with all the surveys that are completed to be reviewed by our staff and Management Team. Our clients’ feedback is very important to us, and we do use these comments as a training tool. Our Warranty Department has vendors scheduled to be out at your home to address your concerns for the drywall and grading issues. Again, thanks for your feedback and we all wish you many wonderful years in your new home.
Korndoerfer Homes Response
Thank you for trusting the Korndoerfer Homes to build you new home. We appreciate your time and providing us with feedback. Enjoy your new home!