4.5

Move-In Experience Survey (30-90 days post move-in)

31 CUSTOMER REVIEWS

  • 5 star

    70.7%

  • 4 star

    19.5%

  • 3 star

    4.9%

  • 2 star

    2.4%

  • 1 star

    2.4%

4.5

Quality of Home

4.6

Quality of Experience

4.6

Caring Displayed

4.7

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Beacon Hill, January 2024

1

Overall Experience

Terrible experience. Lazy and unprofessional. Very unhappy with the product we chose with them. All terrible quality. Carpet looks 10 years old after 3 months. Shower door was never installed properly. Windows are all swelling from the poor installation. Whole entire house is a rushed job and doesn’t meet our expectations. We are entirely regretting building with Laebon Homes. We originally were building with another builder in Sylvan Lake however the location of the Laebon Homes worked better for our family. HUGE mistake. Looking forward to our problems being resolved as soon as the manager replies to us.

Timberstone Park, January 2024

5

Overall Experience

My wife and I were thoroughly impressed with the overall experience and purchasing our new home. This was evident in the professional manner in which the sales staff and the staff responsible for our move-in and orientation to the new home insured we were aware and comfortable with all aspects of the.home.