4.7

Move-In Experience Survey (30-90 days post move-in)

56 CUSTOMER REVIEWS

  • 5 star

    71.4%

  • 4 star

    23.8%

  • 3 star

    3.2%

  • 2 star

    1.6%

  • 1 star

    0.0%

4.6

Quality of Home

4.5

Quality of Experience

4.7

Caring Displayed

4.7

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Timber Ridge, January 2026

5

Overall Experience

Respondent had no comments.

Timberstone, December 2025

3

Overall Experience

We were quite excited and hopeful when we first decided to build with Laebon. However, throughout the time while it’s being built, we felt pressured/disconnected with little up-to-date progress, and also rushed through most walkthrough. We were very disappointed about so many things that went wrong, meaning not according to the plan/design, even starting at the first walkthrough. Yet at this point, we are still waiting for the basement washroom cabinets to be replaced as they are not what we signed off on. Unfortunately, we felt we had to pay extra attentions to almost every little thing and micromanage a lot throughout the past 6 months to finally have a house that we desire and would rate its value as 4/5. Nevertheless, the extra time and effort we had to put in to ensure the end result has really exhausted us and become the most discouraging factor for us to ever build with Laebon again.

BUILDER PROFILE

Laebon Homes
289 Burnt Park Dr
Red Deer County, AB
T4S 2L4
403-346-7273

Since 1976, Laebon has been creating homes and communities that embody a commitment to craftsmanship, design and innovation. We are dedicated to matching exceptional homes with exceptional communities to deliver a place you can be proud of. From starter to estate to apartments and recreation, Laebon has a home for any individual or family at any stage of their life.

Click for list of awards and accomplishments: Awards & Affiliations - Laebon Homes | Custom Home Builders In Red Deer Alberta