Mattamy Homes - Canada

June 2026Northwoods-001

Overall Star Rating: 5.0 / 5

My experience with Mattamy was excellent and would highly recommend to anyone looking for a home. They were extremely helpful and promptly responded to any issues or questions I may have had.

June 2026Northwoods-002

Overall Star Rating: 5.0 / 5

From the initial purchase through to closing and move-in, the process was well organized and supported by a team that was responsive, professional, and genuinely committed to delivering a quality home. What stood out most throughout the process was the level of care demonstrated not only by the Construction team but also by Customer Care. Purchasing a home is one of the largest investments most people will make, and I felt supported throughout the entire journey. The responsiveness of the team helped make what can often be a stressful experience much smoother and more enjoyable. I would like to specifically recognize Kyle, Alex, Raph, and Melissa for the exceptional homeowner experience they provided. Their professionalism, attention to detail, and willingness to take the time to answer questions never went unnoticed. My frame walk was a particular highlight—it genuinely felt like the red carpet was rolled out. Kyle and Alex took the time to walk through the home in detail, answer my many questions, and ensure I felt confident in both the quality of the home and the construction process. Raph has continued that experience with his positive attitude, responsiveness, and commitment to homeowner satisfaction. Melissa has also been outstanding throughout the process. Her responsiveness, professionalism, and customer-first approach reinforced that Mattamy's commitment to homeowners extends well beyond closing day. It was reassuring to know that support was always just a phone call or email away. Most homeowners would consider themselves fortunate to have a team like Kyle, Alex, Raph, and Melissa. Of course, they were also fortunate to have a homeowner who takes a keen interest in construction details and quality assurance. I like to think we kept each other on our toes and made one another better along the way. Overall, the combination of a quality home, a dedicated construction team, and a customer-focused approach made for an outstanding experience.

May 2026Northwoods-001

Overall Star Rating: 4.0 / 5

The sales and design experience was excellent; however, the post-sale experience has been disappointing. The outdoor areas were not completed or maintained properly, and several items were not finished in a timely manner, which affected the comfort and enjoyment of residents. On the positive side, the home is very bright, and the staircase is spacious and well-designed. On the negative side, the bedrooms and garage feel quite small for the overall size of the home. The quality of the interior finishing leaves much to be desired. Drywall and taping work were completed poorly, the front porch design is not particularly functional or appealing, and the carpet installation was disappointing. In addition, the laminate flooring appears to be of low quality and scratches very easily. Overall, the attention to interior details and workmanship has been below expectations, resulting in numerous deficiencies that have required significant involvement from the warranty department to address.

May 2026Promenade-005

Overall Star Rating: 4.0 / 5

Great experience with Mattamy Homes. Tyler has been on top of support whenever needed. Overall experience has been great, and I would definitely recommend people. Thank you

May 2026Promenade-005

Overall Star Rating: 5.0 / 5

A great experience with all requests taken care of in a timely manner. Big shout out to Diego for being my point of contact and handling requests personally.

May 2026Oxford Village-003

Overall Star Rating: 4.0 / 5

Great experience with building team! Welcome gift with garbage tags and cutting board were a nice touch. Spencer is awesome.

May 2026Richmond Meadows-004

Overall Star Rating: 4.0 / 5

So far so good, folks have been helpful and responsive, can't complain at all

May 2026Richmond Meadows-004

Overall Star Rating: 4.0 / 5

The construction team and warranty team were great to work with. Very friendly and willing help and solve concerns that came up quickly. Very impressed with the teams. The team at the design center was also really good. They helped a lot with design, providing feedback to any question, accommodating our time slot and child. We were very happily surprised as our experience with the sales team wasn't as great. They weren't as friendly.

May 2026Richmond Meadows-004

Overall Star Rating: 4.0 / 5

Experience was great, especially the construction team and the hand over process.

May 2026Northwoods-001

Overall Star Rating: 4.0 / 5

There are certain things where Mattamy services was excellent and but yet I felt there are few things need to be addressed , like the design studio give you enough time but they never go deep on each item what and which item is really required an upgrade and what others options are available in upgrades, , that go what we ask and selected not nothing else explain at all which we might upgrade if we know that the quality of that thing is that poor or very basic to come with. The floor ground and first floor was cut by the builder team and they fill that cut with very poorly same piece and that creates a lot of fuss and now requires a replacement we mentioned in 40 days issues list, 2nd they didn’t care the new carpet they did all stuff after running the new carpet and late just wah the carpet but that didn’t looks professional approach at all, they ruined the freshness of the new carpet , the carpet are not even plain felt lot of debris under it and felt very bad hoping they fix in 40 days warranty period not sure yet, Deme goes to light fixture vey very basic never provided detail on that else we may upgrade it ….