My first home purchase experience has been extremely positive with Mattamy. The things I gave a 4 star for is because I won't know the quality or the value of the homes until I actually have lived in it for some time. From what I can see it's solid. The customer service from purchase, design, preconstruction to completion has been exceptional! Through and through.
Derek and Shawn have done an exceptional job supporting us as new Mattamy homeowners. From day one, they’ve made the process feel seamless, reassuring, and well supported. Derek, in particular, went above and beyond on multiple occasions. His guidance, patience, and deep knowledge were invaluable as we navigated homeownership in Kemptville for the first time. He was consistently available whenever we needed assistance, extremely responsive, and always followed up smoothly and thoroughly. We truly appreciate the outstanding customer service, availability, and overall support provided by Derek — it made a meaningful difference in our experience as new homeowners