4

Move-In Experience Survey (30-90 days post move-in)

1968 CUSTOMER REVIEWS

  • 5 star

    45.5%

  • 4 star

    26.9%

  • 3 star

    14.3%

  • 2 star

    6.1%

  • 1 star

    7.1%

3.9

Quality of Home

4

Quality of Experience

4

Caring Displayed

4.1

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Northwoods-001, April 2026

4

Review of Overall Experience

My first home purchase experience has been extremely positive with Mattamy. The things I gave a 4 star for is because I won't know the quality or the value of the homes until I actually have lived in it for some time. From what I can see it's solid. The customer service from purchase, design, preconstruction to completion has been exceptional! Through and through.

Oxford Village-003, April 2026

5

Review of Overall Experience

Derek and Shawn have done an exceptional job supporting us as new Mattamy homeowners. From day one, they’ve made the process feel seamless, reassuring, and well supported. Derek, in particular, went above and beyond on multiple occasions. His guidance, patience, and deep knowledge were invaluable as we navigated homeownership in Kemptville for the first time. He was consistently available whenever we needed assistance, extremely responsive, and always followed up smoothly and thoroughly. We truly appreciate the outstanding customer service, availability, and overall support provided by Derek — it made a meaningful difference in our experience as new homeowners