4

Move-In Experience Survey (30-90 days post move-in)

1970 CUSTOMER REVIEWS

  • 5 star

    45.6%

  • 4 star

    26.8%

  • 3 star

    14.3%

  • 2 star

    6.1%

  • 1 star

    7.1%

3.9

Quality of Home

4

Quality of Experience

4

Caring Displayed

4.1

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Richmond Meadows-004, April 2026

5

Review of Overall Experience

Customer service is absolutely top notch.As a first time home buyer , we had lots of concerns and questions but we got all the answers on time by Mattamy homes team and we are happy.

Richmond Meadows-004, April 2026

5

Review of Overall Experience

We received excellent service from Mattamy Homes across Sales, Design, Construction, and Customer Care. We love our new home, and Mattamy has truly exceeded our expectations. Maw from the construction team has been exceptional, providing regular check‑ins and ensuring we are settling in well. Christina from the design team was tremendous in helping us create a home that perfectly suits our needs. Shayla has also been wonderful in delivering great customer service.

BUILDER PROFILE

Mattamy Homes - Canada
66 Wellington St. West, Suite 5500
Toronto, ON
M5K 1G8

Awards

  • Best Homebuilding Experience (AVID 2016)
  • Builder of the Year (NEFBA 2016)
  • Homebuilder of the Year (BILD 2015, 2014, 2011, 2009)
  • Best Architectural Design (SMC Laurel Awards 2016)
  • Reggie Award Winner (2016, 2015, 2014, 2012)
  • Energy Star Builder of the Year (2015)
  • Best Customer Experience (2015, 2014, 2013, 2012, 2011, 2010, 2009)
  • Top 5% in Customer Service (2015, 2014, 2013)
  • Best New Home Design (2016 – 2001)
  • Community/Project of the Year (2015, 2013, 2012, 2011)
  • Builder of Excellence (2012)
  • Best Places to Work (2016, 2015, 2013, 2012)
  • Best Website (BILD 2016)
  • Business of the Year (2011)

 

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