Mattamy Homes - Canada

June 2026Northwoods-001

Overall Star Rating: 5.0 / 5

Martha was the first person I dealt with and she was wonderful!

June 2026Richmond Meadows-004

Overall Star Rating: 2.0 / 5

This is our second mattamy home that we have bought in the last 2 years, we are deeply saddened and dissapointed by the lack of everything this time around. My sister and mom both bought a mattamy home because of my experience with mattamy the first time around and now I wish I didn’t refer them to mattamy. Anything that was on our PDI has not been solved, we have cracked windows everywhere, we have paint all over the floor, none of our doors lock properly, there’s scratches all in our tiles in our primary bathroom, our exterior looks horrible with scratches on our 116 sign, different sized trim used, cracks in some of our siding, the hose bib looks like a monkey put it together. There’s scratches all over the plastic part of our door on the inside, the outlets are all crooked, some outlets are missing screws, the paint job is horrible, the trim up the stairs looks disgusting, there’s an unknown substance on our floors that can’t come out with cleaning agents - shall I go on? Because I can. We had our 10 day appointment - that was a month into owning this home and whoever the tall man with white hair was, he kept telling us, we don’t think that’ll be warrantable because it’s cosmetic - for a 750,000 dollar home it BETTER be warrantable. We did the refer a friend program, haven’t received anything from that & are now being told we have. We had 7500$ in rewards and received one check and one 2500$ on our closing costs. I feel like I’m going insane because all of the workers are telling me the reward has been redeemed but it. Hasn’t. My wife has been fixing issues with paint and skills, we had a warranty officer come, barely touch our patio screen door, laugh at us that we want to open it for our two cats and said it was fixed. It was not fixed, it wouldn’t lock and would blow open with the wind. My wife had to do it herself. A 750,000$ home and we can’t even get a patio screen door to lock. I. Am. So. Disappointed. This is a disgustingly put together home, no one is helpful, no one answers in a timely manner. We have 3 windows that are cracked from the inside and have been for over a month. I am exhausted from having to reach out all the time, I’m upset at the quality of work and upset with most workers attitudes. The only person who made this worth while was Christina - she is phenomenal! A breath of fresh air :)

June 2026Richmond Meadows-004

Overall Star Rating: 2.0 / 5

Terrible quality due to Quality Department not enforcing inspections ensuring contractors are installing things not just by the code but properly. Post delivery you don't see or hear anything back from the build team. Seems like the 10 days visit is just a checklist. Still waiting on completion of PDI 42 days post delivery.

June 2026Northwoods-001

Overall Star Rating: 5.0 / 5

Great team and overall experience with Mattamy

June 2026Richmond Meadows-005

Overall Star Rating: 5.0 / 5

Great experience from beginning to end. The sales team was fantastic in helping us find the perfect lot and community to fit our family's needs. They were knowledgeable, patient, and always available to answer our questions throughout the process. We can't say enough about how helpful the construction team was. From the very beginning, they took the time to explain each stage of the build and kept us informed every step of the way. Their professionalism, attention to detail, and commitment to quality were evident throughout the entire construction process. They were always willing to answer questions, address concerns promptly, and ensure we felt comfortable and confident with every decision being made. The team did an outstanding job guiding us through all the new technology and features that come with modern homes. They made what could have been an overwhelming experience feel simple and easy to understand. Their knowledge, patience, and willingness to share helpful tips gave us confidence as new homeowners. The Richmond Senior Builder and the entire staff were incredibly attentive to every detail. They shared a wealth of knowledge about maintaining our home and keeping it in great condition. What impressed us most was how much they genuinely cared about delivering a quality home and ensuring our family's satisfaction. They consistently went above and beyond our expectations, taking pride in their work and making sure every detail was completed to a high standard. Overall, the entire experience exceeded our expectations. We are extremely grateful for the dedication, craftsmanship, and exceptional customer service shown by everyone involved. We couldn't be happier with our new home and would highly recommend them to anyone looking for a builder that truly cares about its customers.

June 2026Northwoods-001

Overall Star Rating: 5.0 / 5

We had a great experience purchasing our home from Mattamy Homes. The sales team was knowledgeable, the construction updates were timely, and the entire process was well organized. The home layout is practical and modern, and the community is beautiful and family-friendly. Overall, we are very satisfied with our purchase and appreciate the support provided throughout the home-buying journey.

June 2026Oxford Village-003

Overall Star Rating: 4.0 / 5

No quality control in place

June 2026Richmond Meadows-004

Overall Star Rating: 4.0 / 5

I believe we were rushed in the process of selecting the options and we were also not co-operated when a bunch of requests were made during the time of buying the house. The location and availability of the houses are great and I could recommend but I would love to have more transparency in the process and more updated from the team and Making sure we can get what we want in the future.

June 2026Richmond Meadows-005

Overall Star Rating: 5.0 / 5

Excepional service and quality! My 3rd home with this builder and i plan To buy more for investment/rentals Thx all!

June 2026Richmond Meadows-005

Overall Star Rating: 5.0 / 5

I have to say Travis was awesome. He explain everything on our PDA and he answered all our questions and take proper actions for all our concerns. He is always on site and response promptly over the phone and in person.