RECENT REVIEWS
Show All ReviewsSeaton (Taunton), August 2018
Liked Most
Respondent had no comments.
Would Change
The tiles were not repaired even after 2 months of notifying them
Hawthorne S. Vlg Ph 0119, August 2018
Liked Most
The builders are nice people.
Would Change
Christina is not a helpful customer care agent. With a problem regarding a hood fan which I paid for she was more interested in proving her point trying not to provide with them item as opposed to trying to find a resolution. Our design consultant Christina was the same when I requested to have the mirrors not installed and be able to pick them up. I do not feel appreciated as a customer whatsoever. My requests were answered instantly with a "NO", they never took the time to look into issues for me or find a resolution, or at LEAST make me feel like they tried. I am not satisfied with the customer service at all this is all considering my wife and I spent $40k on extra's to our home. The builder on the other hand Tommy and Tony were great and have been very courteous, they have made the process better.
BUILDER PROFILE
Mattamy Homes - Canada
66 Wellington St. West, Suite 5500
Toronto,
ON
M5K 1G8
Awards
- Best Homebuilding Experience (AVID 2016)
- Builder of the Year (NEFBA 2016)
- Homebuilder of the Year (BILD 2015, 2014, 2011, 2009)
- Best Architectural Design (SMC Laurel Awards 2016)
- Reggie Award Winner (2016, 2015, 2014, 2012)
- Energy Star Builder of the Year (2015)
- Best Customer Experience (2015, 2014, 2013, 2012, 2011, 2010, 2009)
- Top 5% in Customer Service (2015, 2014, 2013)
- Best New Home Design (2016 – 2001)
- Community/Project of the Year (2015, 2013, 2012, 2011)
- Builder of Excellence (2012)
- Best Places to Work (2016, 2015, 2013, 2012)
- Best Website (BILD 2016)
- Business of the Year (2011)
Home Tours
