4.1

Move-In Experience Survey (30-90 days post move-in)

1527 CUSTOMER REVIEWS

  • 5 star

    51.2%

  • 4 star

    31.4%

  • 3 star

    12.7%

  • 2 star

    3.9%

  • 1 star

    0.9%

4

Home Quality

4.1

Overall Service

3.6

Time Taken to Correct Items

4.2

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Half Moon Bay West, October 2019

3

Liked Most

Floorplan

Would Change

Quality workmanship and proactive customer communication. Establishing realistic expectations from the beginning. Understanding that it’s unreasonable to expect anyone to take time off to accommodate warranty repairs and that weekend hours should be considered for this work. Understanding that when people buy new it’s because they don’t want to live through a renovation. Quality assurance before home ownership would go a long way in easy frustrations during the warranty process.

Colonial Estates, October 2019

4

Liked Most

Respondent had no comments.

Would Change

Respondent had no comments.