Overall Star Rating
4.0 / 5 from 2,059 surveys
Rating distribution
Based on 2059 surveys
Quality of Home
3.9 / 5
Quality of Experience
4.0 / 5
Caring Displayed
4.0 / 5
Overall Responsiveness
4.1 / 5
Recent survey feedback
Show Latest →July 2026Oxford Village-003
Overall Star Rating: 2.0 / 5
Mattamy homes is the type of company that employs caring people who try to work with what they have but ultimately executives put unrealistic timelines in play and extremely low budgets. Multiple times I heard from Mattamy representatives that my closing happened at an extremely busy time with multiple closings and that's why I have so many defects. That I should be more understanding because of how busy they are but ultimately that was of their own accord for greed. The finishing touches in our house are terrible. So many uneven things, dents all over the trimmings, scratched cabinets, chipped railings. To get a data port added during the design phase was $300! You can buy a very large box of cat6E for that. Oddly a receptical cost half that and uses way more copper. Just a greedy bunch of executives putting their employees in a tough spot, sub contractors doing half baked jobs to get to the next and no one to verify the work. Ultimatly customers left disappointed
July 2026Northwoods-001
Overall Star Rating: 5.0 / 5
It has been amazing! Mattamy Homes is a great choice!
July 2026Richmond Meadows-004
Overall Star Rating: 3.0 / 5
Pros: * Good Price Point * Responsive warranty team * Good utilization of space from the plans Negatives: * Lot of issues * Kitchen cupboards are awful and it’s been 10 weeks since moved and nothing has been fixed related to cupboards. * Lot of issues can be avoided at first place.
July 2026Northwoods-001
Overall Star Rating: 4.0 / 5
All around quite happy with our home and the process.
July 2026Richmond Meadows-005
Overall Star Rating: 5.0 / 5
They are time and accurate with transparency
July 2026Richmond Meadows-005
Overall Star Rating: 5.0 / 5
It's our very first home, and so far, we have been taken care of, and they ensure they respond to all our queries. I really do appreciate their services.
July 2026Oxford Village-002
Overall Star Rating: 2.0 / 5
There was a delay in cloing by 15 days and that screwed my entire schedule. Mattamy was not even willing compensate the for the delay - I just asked for an additional network cable point and that was denied . with over 650k in investment I was expecting a better customer care
July 2026Northwoods-002
Overall Star Rating: 4.0 / 5
The purchase porcess was easier than my expectations. Mattamy made it simple and affordable. However, our PDI went a bit rough since some items were rejected and provided non-sense explanation such as some defects was due to the subcontractors mistake. In the long term, those defects would tirn out some big maintenance issues.
July 2026Richmond Meadows-005
Overall Star Rating: 3.0 / 5
There is a lot of defects
July 2026Decoeur (Locale)-003
Overall Star Rating: 5.0 / 5
David and the team provided us lots of valuable info and contributed to us having a good experience.