Mattamy Homes - Canada

April 2026Richmond Meadows-004

Overall Star Rating: 5.0 / 5

Energy efficiency tends to be better than older homes. Covered by warranty programs (in Ontario, that’s usually through Tarion Warranty Corporation).

April 2026Northwoods-001

Overall Star Rating: 4.0 / 5

Overall a good experience but there were a few hiccups along the way. First, you did not follow the build order that we were shown to us, which caused our home to be delayed from September 2025 to March 2026. That delay meant we had to sell out old home in January 2026 instead of July 2025. That change cost us $10-15k on the sale of our old home. We tried contacting your lawyers asking to delay the closing date so we could sell our home at a better time and they refused. Felt kinda BS that Mattamy not following the build order cost us 10-15k and when we asked for some flexibility to not lose that much money Mattamy refused to help us at all. Another issue we had was none of the electrical was done for our frame walk. We pointed that out and we were told they were scheduling them because they wanted to get them done. I don't care that you want to get them done, I were under the impression our frame walk would let us see everything behind the walls and I'm spending over half a million dollars on this place, I wanted to be able to inspect everything. What we were told is we would be sent pictures of the electrical before the walls were put up. We followed up asking about the pictures multiple times and were ignored. Finally someone answered and sent us pictures but the drywall had already been put up so we never got a chance to inspect the electrical for issues. The scheduling office forgot to tell construction when our closing day was so our home wasn't ready for closing on the closing day. The home itself is very nice, we are really happy with it. No major issues so far. All the people have been pleasant to deal with other than the lawyers who just refused to see our side of the issue.

April 2026Richmond Meadows-004

Overall Star Rating: 5.0 / 5

Customer service is absolutely top notch.As a first time home buyer , we had lots of concerns and questions but we got all the answers on time by Mattamy homes team and we are happy.

April 2026Richmond Meadows-004

Overall Star Rating: 5.0 / 5

We received excellent service from Mattamy Homes across Sales, Design, Construction, and Customer Care. We love our new home, and Mattamy has truly exceeded our expectations. Maw from the construction team has been exceptional, providing regular check‑ins and ensuring we are settling in well. Christina from the design team was tremendous in helping us create a home that perfectly suits our needs. Shayla has also been wonderful in delivering great customer service.

April 2026Northwoods-001

Overall Star Rating: 4.0 / 5

My first home purchase experience has been extremely positive with Mattamy. The things I gave a 4 star for is because I won't know the quality or the value of the homes until I actually have lived in it for some time. From what I can see it's solid. The customer service from purchase, design, preconstruction to completion has been exceptional! Through and through.

April 2026Oxford Village-003

Overall Star Rating: 5.0 / 5

Derek and Shawn have done an exceptional job supporting us as new Mattamy homeowners. From day one, they’ve made the process feel seamless, reassuring, and well supported. Derek, in particular, went above and beyond on multiple occasions. His guidance, patience, and deep knowledge were invaluable as we navigated homeownership in Kemptville for the first time. He was consistently available whenever we needed assistance, extremely responsive, and always followed up smoothly and thoroughly. We truly appreciate the outstanding customer service, availability, and overall support provided by Derek — it made a meaningful difference in our experience as new homeowners

April 2026Oxford Village-003

Overall Star Rating: 3.0 / 5

Very slow on follow up repairs

March 2026Northwoods-001

Overall Star Rating: 5.0 / 5

Fantastic experience so far. Any issues that we’ve had have been dealt with promptly and with care.

March 2026Northwoods-001

Overall Star Rating: 3.0 / 5

It was overall ok

March 2026Northwoods-001

Overall Star Rating: 5.0 / 5

Very fruitful and happy with Mattamy Hones. Specially the build team is exceptional, Tim and his team are really understanding and professional at their work, count your lucky stars if Tim and his team is your home's Build team. They are so professional prompt, respectful and responsive. Really happy with their service and his team ensure that we have no issues what so ever to move-in in our new home.