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Mattamy Homes - Canada

Verified homebuyer feedback, ratings, and recent survey insights.

Overall Star Rating

4.0 / 5 from 2,019 surveys

Rating distribution

Based on 2019 surveys

5 Stars
45%
4 Stars
27%
3 Stars
14%
2 Stars
6%
1 Stars
7%

Quality of Home

3.9 / 5

Quality of Experience

4.0 / 5

Caring Displayed

4.0 / 5

Overall Responsiveness

4.1 / 5

Recent survey feedback

Show Latest

June 2026Northwoods-001

Overall Star Rating: 4.0 / 5

They have an excellent service mindset, and are incredibly patient and friendly throughout the whole process.

June 2026Northwoods-001

Overall Star Rating: 4.0 / 5

Very good experience of Mattamy homes overall. Good for value of money. Caring team. Professional conduct.

June 2026Oxford Village-003

Overall Star Rating: 5.0 / 5

Derrek and his team where amazing throughout the entire process

June 2026Oxford Village-003

Overall Star Rating: 4.0 / 5

Derek and his team where great they helped us out the whole way through

June 2026Oxford Village-003

Overall Star Rating: 5.0 / 5

Exceptional service from sales to construction. Numerous issues where flagged and still are but the team is on it. I am also biased ;) Shout out to Michael during the PDI amd Spencer G for his continued help

June 2026Northwoods-001

Overall Star Rating: 5.0 / 5

We had an absolutely wonderful experience working with Mattamy Homes Northwood, and we’re incredibly grateful to the entire team for making our first home journey so memorable. From the very beginning, Emily and Martha from the Sales team stood out for their exceptional professionalism, kindness, and responsiveness. They patiently addressed every question we had—no matter how big or small—and made sure we felt informed and comfortable throughout the entire process. Their support truly set the tone for a positive experience. We also had a great experience during the design/framework stage. Although I don’t recall the name of the individual who assisted us, they were incredibly kind, patient, and very informative. They helped us clearly visualize our ideas and guided us through the options in a way that made decision-making easy and enjoyable. As we moved closer to our Pre-Delivery Inspection (PDI), Mark and Michael were fantastic. They walked us through the home with great attention to detail, explaining everything thoroughly and ensuring we understood all aspects of our new space. Their expertise and willingness to take the time to guide us made a big difference and gave us a lot of confidence. On our delivery date, and even afterwards, Mark continued to go above and beyond. He has been incredibly responsive, approachable, and always ready to assist whenever we had questions or needed clarification. His dedication and commitment to customer satisfaction have truly stood out. Overall, the entire Mattamy Northwood team has been supportive, professional, and genuinely invested in making this journey smooth and enjoyable for us. They have turned what could have been a stressful process into a very special and exciting milestone in our lives. We couldn’t be happier and would highly recommend them to anyone looking for their dream home.

June 2026Northwoods-001

Overall Star Rating: 3.0 / 5

Tim and Marc are absolute gems, they are the reason behind the confidence I have in Mattamy homes. They have been extremely helpful to us through out the process and have always responded to our questions sometimes even on the weekend or after working hours. Big thanks to both of them.

June 2026Promenade-005

Overall Star Rating: 4.0 / 5

Very impressed by Mattamy's commitment to the customer. Nothing like my last new home purchase in 2006. From start to where the process is currently, the Mattamy staff have been truly exceptional and made the condo purchase experience enjoyable and rewarding.

June 2026Northwoods-002

Overall Star Rating: 5.0 / 5

Had a good experience.

June 2026Oxford Village-003

Overall Star Rating: 5.0 / 5

Amazing people to communicate with! They are right on top of everything, every question any concern. From the sales team to the construction crew! Elisa who sold me my home, to Jennifer in construction office, Derek who did the pre-construction review, Ian, who did a walk-through, Jason who also did a walk-through and construction questions , Brady who helped with some questions, Amanda who helped with Tarion warranty, and Ricky, who is doing my 40 day inspection. Everyone has been super awesome and super helpful, extremely friendly, and a pleasure to communicate with.