Mattamy Homes - Canada

July 2026Richmond Meadows-005

Overall Star Rating: 1.0 / 5

I preferred to my first home as a newly build home. As a first time home buyer, I was under the impression that it will feel new and that I won’t need to worry about things that home buyers generally have to worry about in their house if it’s a used home. By attending PDI and home closing, Mattamy homes made my first time home buying experience terrible( worst to worst). Only good things is, they closed the home on promised date; but, what is worth of that promised date, if you find almost 100 deficiencies in your home when you enter. Project coordination between trades has not been kept, as one can notice how one trade’s good work has been ruined by another trade. Of course, for that 50k less than other good builders, what else can you expect from a low level builder like Mattamy. Unless and until you push and take regular follow ups for your deficiencies, things does not gets fixed. Some of the things that I ordered from your design studio appointment, literally 4 months ago, were also missing during home closing. If this is going to be the case, then what is the point of having the appointment this early. All this being said, value for the price I paid is the only good factor.

July 2026Richmond Meadows-004

Overall Star Rating: 4.0 / 5

Overall, our experience with Mattamy has been mixed. While we appreciate the efforts of the team, the responsiveness from the warranty department has been slower than expected. Most of the reported warranty items have remained pending for an extended period, and the resolution process has taken far too long. Additionally, the quality of the finishing work has not met our expectations. Several issues appear to reflect a lack of proper supervision and quality control during the construction process. We hope Mattamy will improve both the timeliness of warranty service and the overall quality assurance standards to provide a better experience for homeowners.

July 2026Richmond Meadows-004

Overall Star Rating: 5.0 / 5

I absolutely love Mattamy homes!!! My #1 Builder in Ottawa!!!

July 2026Promenade-005

Overall Star Rating: 4.0 / 5

Some minor hiccups but not severe. Some of the issues I could fix myself so no complain. Time will tell if the build quality is up to par or not

July 2026Richmond Meadows-004

Overall Star Rating: 3.0 / 5

Terrible water pressure and terrible AC - would not have bought an almost million dollar home had I known Mattamy could care less about building homes with adequate water and AC systems.

June 2026Decoeur (Locale)-003

Overall Star Rating: 4.0 / 5

Mattamy was very quick at communicating and responding. There were outstanding issues with the apartment that are still being repaired which was difficult as these issues were flagged before the occupancy date and they were not fixed correctly. Overall, the communication was great, the information needed was easily accessible, but the quality of the repairs was not great.

June 2026Decoeur (Locale)-003

Overall Star Rating: 5.0 / 5

I am happy with Mattamy Homes team. Whenever I have a question, they respond quickly, and if there is any problem, they solve it as fast as possible.

June 2026Northwoods-002

Overall Star Rating: 5.0 / 5

When I was buying my home, I had heard a lot of negative reviews about Mattamy Homes, but after my own experience, I am very happy with my decision. The quality of work, attention to detail, and speed of completion have been impressive. The support after moving in has also been excellent. One example I would like to share is that one of the steps was too high for my grandma to climb comfortably, so as soon as we informed the team. The very next morning, within 24 hours, the team came and fixed it. That made a big difference for us. Overall, I can truly say this has been a great experience and excellent service from Mattamy Homes.

June 2026Decoeur (Locale)-003

Overall Star Rating: 5.0 / 5

The process of buying new home from Mattamy was smooth, almost stress free. And communication with various people was and is pleasurable and quick.

June 2026Richmond Meadows-005

Overall Star Rating: 5.0 / 5

I had such a great experience overall. As new immigrants coming to this country, we never thought we would be able to buy a new home. Mattamy Homes saw our excitement and made the entire process easy for us from beginning to end. The construction team was more than helpful and even made sure to have someone who spoke our native language during our PDI and again before closing to explain everything to us. This gave us a full understanding of the process and made us feel comfortable every step of the way. Whenever we needed anything, all we had to do was send an email, and they responded quickly and took care of it right away. We are truly grateful for the excellent customer service and support we received throughout our home buying journey. We couldn't be happier with our new home and would highly recommend Mattamy Homes to anyone looking for a smooth and welcoming home buying experience.