Overall Star Rating
4.0 / 5 from 2,001 surveys
Rating distribution
Based on 2001 surveys
Quality of Home
3.9 / 5
Quality of Experience
4.0 / 5
Caring Displayed
4.0 / 5
Overall Responsiveness
4.1 / 5
Recent survey feedback
Show Latest →May 2026Richmond Meadows-004
Overall Star Rating: 4.0 / 5
So far so good, folks have been helpful and responsive, can't complain at all
May 2026Richmond Meadows-004
Overall Star Rating: 4.0 / 5
The construction team and warranty team were great to work with. Very friendly and willing help and solve concerns that came up quickly. Very impressed with the teams. The team at the design center was also really good. They helped a lot with design, providing feedback to any question, accommodating our time slot and child. We were very happily surprised as our experience with the sales team wasn't as great. They weren't as friendly.
May 2026Richmond Meadows-004
Overall Star Rating: 4.0 / 5
Experience was great, especially the construction team and the hand over process.
May 2026Northwoods-001
Overall Star Rating: 4.0 / 5
There are certain things where Mattamy services was excellent and but yet I felt there are few things need to be addressed , like the design studio give you enough time but they never go deep on each item what and which item is really required an upgrade and what others options are available in upgrades, , that go what we ask and selected not nothing else explain at all which we might upgrade if we know that the quality of that thing is that poor or very basic to come with. The floor ground and first floor was cut by the builder team and they fill that cut with very poorly same piece and that creates a lot of fuss and now requires a replacement we mentioned in 40 days issues list, 2nd they didn’t care the new carpet they did all stuff after running the new carpet and late just wah the carpet but that didn’t looks professional approach at all, they ruined the freshness of the new carpet , the carpet are not even plain felt lot of debris under it and felt very bad hoping they fix in 40 days warranty period not sure yet, Deme goes to light fixture vey very basic never provided detail on that else we may upgrade it ….
May 2026Northwoods-001
Overall Star Rating: 4.0 / 5
Marc has been so much helpful in all the issues that I have faced, I am so impressed by his level of dedication towards work, and also he is very warm and very helpful.
May 2026Richmond Meadows-004
Overall Star Rating: 5.0 / 5
Follow up taking into consideration after our inspection before entering in possession of the key
May 2026Richmond Meadows-004
Overall Star Rating: 5.0 / 5
The experience was great however I think the process and information dissemination could be streamlined and improved
May 2026Promenade-005
Overall Star Rating: 1.0 / 5
Please call me at *** *** **** or email me at **********@gmail.com, if Mattamy really cares to hear about the customers.
May 2026Richmond Meadows-004
Overall Star Rating: 4.0 / 5
From my first experience with Mattamy, I would say yes. However, this experience moving into the house has not been up to expectations. The quality of the workmanship was not there. There are so many errors including a crumbling staircase. The quality of service by the construction crew showing us things at appointments was great but the people working on the house were not accomplished.
May 2026Northwoods-001
Overall Star Rating: 5.0 / 5
We are delighted with our new home and have had a great experience with everyone from Mattamy that we dealt with, especially Christina, Luan, Kyle, and Alex. Our experience has exceeded our expectations, and we really appreciate the care and attention they put into our home. We would absolutely recommend Mattamy Homes!