Overall Star Rating
4.0 / 5 from 1,984 surveys
Rating distribution
Based on 1984 surveys
Quality of Home
3.9 / 5
Quality of Experience
4.0 / 5
Caring Displayed
4.0 / 5
Overall Responsiveness
4.1 / 5
Recent survey feedback
May 2026Oxford Village-003
Overall Star Rating: 4.0 / 5
Great experience so far always responsive and solved any issues immediately
April 2026Promenade-005
Overall Star Rating: 4.0 / 5
Entire process has been very smooth, from first downpayment to closing. The home is as advertised. The team has been amazingly friendly and responsive, always available for a chat or advice. Tyler as liaison has been amazing, taking care of every request almost.immediately and communicating clearly and often.
April 2026Oxford Village-003
Overall Star Rating: 0.0 / 5
As a new home I have had some issues with my address being created in the system which has caused many issues with getting internet or receiving services as companies could not find my address in their system. Been living here for one and 1/2 months and they still haven’t gotten the community box delivered . Many issues with the house but thank God the Mattamy builder Jason from Oxford is amazing and is in constant contact to make sure everything is in order.
April 2026Northwoods-001
Overall Star Rating: 4.0 / 5
April 2026Richmond Meadows-004
Overall Star Rating: 4.0 / 5
The home is amazing, the issues with deficiencies are minimal. However communication regarding certain things was lacking and it cost us money and time.
April 2026Promenade-005
Overall Star Rating: 4.0 / 5
The overall experience has been fine . The workmanship for paint and floor tiles needs improvements
April 2026Richmond Meadows-003
Overall Star Rating: 1.0 / 5
Not a good experience at all from start to finish (with the exception and help from Shayla, she was great). Other than that, horrible work, horrible at resolving problems, always looking for the cheapest way out instead of what’s best and fair for the customer, especially on warranty side. Also, no information about humidifiers or water softeners needed as extras, no info about being on community well. Would never recommend you guys to anyone, in fact I would tell people to stay clear,
April 2026Oxford Village-003
Overall Star Rating: 4.0 / 5
Everything seems good so far from the day of signing the POS papers till handover and then the 2 months of our stay at one of the Mattamy Homes. Mattamy Team is very knowledgeable , happy to help and quick in their response. Compared the other builders in the region , Mattamy is at par with their service. The only thing I would say that the paint quality used on walls & ceilings is not very good , gets dirty very fast and can't be cleaned
April 2026Northwoods-001
Overall Star Rating: 4.0 / 5
9.5
April 2026Richmond Meadows-004
Overall Star Rating: 5.0 / 5
Mattamy is very good and I have already recommended it to my friends and family. Mattamy is very quick to respond and always there to help in any situation required concerning the home. Gb.