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Mattamy Homes - Canada

Verified homebuyer feedback, ratings, and recent survey insights.

Overall Star Rating

4.0 / 5 from 2,013 surveys

Rating distribution

Based on 2013 surveys

5 Stars
45%
4 Stars
27%
3 Stars
14%
2 Stars
6%
1 Stars
7%

Quality of Home

3.9 / 5

Quality of Experience

4.0 / 5

Caring Displayed

4.0 / 5

Overall Responsiveness

4.1 / 5

Recent survey feedback

Show Latest

June 2026Northwoods-001

Overall Star Rating: 3.0 / 5

Tim and Marc are absolute gems, they are the reason behind the confidence I have in Mattamy homes. They have been extremely helpful to us through out the process and have always responded to our questions sometimes even on the weekend or after working hours. Big thanks to both of them.

June 2026Promenade-005

Overall Star Rating: 4.0 / 5

Very impressed by Mattamy's commitment to the customer. Nothing like my last new home purchase in 2006. From start to where the process is currently, the Mattamy staff have been truly exceptional and made the condo purchase experience enjoyable and rewarding.

June 2026Northwoods-002

Overall Star Rating: 5.0 / 5

Had a good experience.

June 2026Oxford Village-003

Overall Star Rating: 5.0 / 5

Amazing people to communicate with! They are right on top of everything, every question any concern. From the sales team to the construction crew! Elisa who sold me my home, to Jennifer in construction office, Derek who did the pre-construction review, Ian, who did a walk-through, Jason who also did a walk-through and construction questions , Brady who helped with some questions, Amanda who helped with Tarion warranty, and Ricky, who is doing my 40 day inspection. Everyone has been super awesome and super helpful, extremely friendly, and a pleasure to communicate with.

June 2026Northwoods-001

Overall Star Rating: 5.0 / 5

Your team is great, especially Mark he is very responsive. About the home itself. I can give ratting 4 on experience, there are many things to be considered to give a. Higher rating. Overall I can feel is 4 is worthy.

June 2026Northwoods-001

Overall Star Rating: 5.0 / 5

Nice experience with minor issues that can be corrected in near future if management willing to take action

June 2026Northwoods-001

Overall Star Rating: 5.0 / 5

My experience with Mattamy was excellent and would highly recommend to anyone looking for a home. They were extremely helpful and promptly responded to any issues or questions I may have had.

June 2026Northwoods-002

Overall Star Rating: 5.0 / 5

From the initial purchase through to closing and move-in, the process was well organized and supported by a team that was responsive, professional, and genuinely committed to delivering a quality home. What stood out most throughout the process was the level of care demonstrated not only by the Construction team but also by Customer Care. Purchasing a home is one of the largest investments most people will make, and I felt supported throughout the entire journey. The responsiveness of the team helped make what can often be a stressful experience much smoother and more enjoyable. I would like to specifically recognize Kyle, Alex, Raph, and Melissa for the exceptional homeowner experience they provided. Their professionalism, attention to detail, and willingness to take the time to answer questions never went unnoticed. My frame walk was a particular highlight—it genuinely felt like the red carpet was rolled out. Kyle and Alex took the time to walk through the home in detail, answer my many questions, and ensure I felt confident in both the quality of the home and the construction process. Raph has continued that experience with his positive attitude, responsiveness, and commitment to homeowner satisfaction. Melissa has also been outstanding throughout the process. Her responsiveness, professionalism, and customer-first approach reinforced that Mattamy's commitment to homeowners extends well beyond closing day. It was reassuring to know that support was always just a phone call or email away. Most homeowners would consider themselves fortunate to have a team like Kyle, Alex, Raph, and Melissa. Of course, they were also fortunate to have a homeowner who takes a keen interest in construction details and quality assurance. I like to think we kept each other on our toes and made one another better along the way. Overall, the combination of a quality home, a dedicated construction team, and a customer-focused approach made for an outstanding experience.

May 2026Northwoods-001

Overall Star Rating: 4.0 / 5

The sales and design experience was excellent; however, the post-sale experience has been disappointing. The outdoor areas were not completed or maintained properly, and several items were not finished in a timely manner, which affected the comfort and enjoyment of residents. On the positive side, the home is very bright, and the staircase is spacious and well-designed. On the negative side, the bedrooms and garage feel quite small for the overall size of the home. The quality of the interior finishing leaves much to be desired. Drywall and taping work were completed poorly, the front porch design is not particularly functional or appealing, and the carpet installation was disappointing. In addition, the laminate flooring appears to be of low quality and scratches very easily. Overall, the attention to interior details and workmanship has been below expectations, resulting in numerous deficiencies that have required significant involvement from the warranty department to address.

May 2026Promenade-005

Overall Star Rating: 4.0 / 5

Great experience with Mattamy Homes. Tyler has been on top of support whenever needed. Overall experience has been great, and I would definitely recommend people. Thank you