4.1

Move-In Experience Survey (30-90 days post move-in)

120 CUSTOMER REVIEWS

  • 5 star

    49.2%

  • 4 star

    37.7%

  • 3 star

    10.0%

  • 2 star

    2.3%

  • 1 star

    0.8%

4

Home Quality

4.1

Overall Service

3.4

Time Taken to Correct Items

3.9

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Willows, July 2017

3

Liked Most

Justin Phillips is awesome and made this process bearable

Would Change

Give people what they pay for and don't change half way through building process. Overall the backyard is horrible full of nails and debris left from construction. I would of never bought this house if I would of known the backyard would be like this. The sales associate was great until we signed the papers then he disappeared would never call me back and a week before we closed he started sending updates that already happened.

Oakmont, July 2017

4.5

Liked Most

Overall we are very pleased with the house and especially McKee Staff's professionalism and friendliness!

Would Change

Lots of little things with the home show that while it is a sturdy structure, comfortable and well put together, there is not as much "craftsmanship" put into the house as would be expected. Little things with regard to the flooring, trim, siding, etc, reveal themselves as we live in the house longer and we will expect these to be addressed at the one year mark.