4.3

Move-In Experience Survey (30-90 days post move-in)

137 CUSTOMER REVIEWS

  • 5 star

    70.1%

  • 4 star

    24.0%

  • 3 star

    4.5%

  • 2 star

    1.3%

  • 1 star

    0.0%

4.3

Home Quality

4.4

Overall Service

3.7

Time Taken to Correct Items

4.5

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Hanover Reserve, September 2019

4.5

Liked Most

THE WHOLE PROCESS WAS PAINLESS, WE WERE IN CONTACT WITH OUR SALES ASSOCIATE THROUGHOUT. WE ARE VERY SATISFIED WITH OUR PURCHASE, WE ONLY WISHED THE WERE A FEW MORE COLOR OPTIONS FOR THE EXTERIOR THAT WERE LISTED ONLINE BUT NOT AVIABLE WHEN WE WERE MAKING OUR SELECTIONS.

Would Change

BETTER COMUNICATION WHEN THERE ARE CONSTRUCTION DELAYS

Winds Harbor, September 2019

4.5

Liked Most

Respondent had no comments.

Would Change

The responsiveness of warranty work is not very good. We've waiting weeks for some simple fixes to a leaking water line only to now wait for the fence to be fixed after the water line was fixed. Its not very efficient.