4.4

Move-In Experience Survey (30-90 days post move-in)

358 CUSTOMER REVIEWS

  • 5 star

    72.2%

  • 4 star

    20.0%

  • 3 star

    6.0%

  • 2 star

    1.8%

  • 1 star

    0.0%

4.4

Home Quality

4.3

Overall Service

3.5

Perception of Time Taken to Correct Items

4.3

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Fernwood, November 2019

5

Liked Most

I love the lay out of my home and the location of the community. Wade also did a phenomenal job of making a wonderful yard out of the lot I chose.

Would Change

I would have liked my construction manager Wade to remain on my home through the entire process. When my home changed to other construction managers - progress and communication lapsed. I was also surprised that I could not get a pot filler and a simple request for cabinets in my laundry room was denied after being told it was approved. I was very surprised that lights like pendants and chandeliers did not come with the home.

Evelyn Farms, November 2019

5

Liked Most

Gary the builder made the process easy.

Would Change

Respondent had no comments.