4.4

Move-In Experience Survey (30-90 days post move-in)

349 CUSTOMER REVIEWS

  • 5 star

    74.4%

  • 4 star

    17.9%

  • 3 star

    5.6%

  • 2 star

    2.1%

  • 1 star

    0.0%

4.5

Home Quality

4.4

Overall Service

3.6

Perception of Time Taken to Correct Items

4.3

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Halley's Ridge, December 2019

5

Liked Most

Respondent had no comments.

Would Change

Respondent had no comments.

Oakleigh Manor, December 2019

3.5

Liked Most

I've only heard great things about the quality of materials used. How well the deck was built. We also love the layout of the home.

Would Change

Just the communication between the various teams (sales, construction, design center). There were things that were never explained to us (directional laying of tile, etc) during the design center phase. There were things told to us by the sales agent that impacted features we went with in the home that were later told to be false by the construction manager. We never had a proper orientation or pre dry wall meeting. The job/build just appeared rushed in regards to dry wall, painting, and minor details. We closed in early November and still have a cracked window that has yet to be fixed. Outside doors and deadbolts are uneven making locking front door difficult and even allowing insects into home thru the dining room double doors.