Overall Star Rating
4.6 / 5 from 2,897 surveys
Rating distribution
Based on 2897 surveys
Quality of Home
4.6 / 5
Quality of Experience
4.6 / 5
Caring Displayed
4.6 / 5
Overall Responsiveness
4.6 / 5
Recent survey feedback
Show Latest →October 2026Hawthorne Station SF
Overall Star Rating: 5.0 / 5
Lovely Community, Beautiful Homes, and very communicative.
October 2026The Overlook at Manning Mill
Overall Star Rating: 5.0 / 5
Jacob has been absolutely amazing!
October 2026Hawthorne Station SF
Overall Star Rating: 4.0 / 5
Overall the move in and purchase of the home was relatively smooth. My biggest complaint has been the quality of work and home post move in. The hot water heater is inconsistent with hot water especially when showering. No water could be run the entire day and I could end up taking a cold or luke warm shower. I’ve lived in older homes, apartments etc and never had hot water quality this poor. Also there are numerous outlets in the home not functioning properly. My refrigerator water is currently not working after only 2 months in the home. Lastly, there was paint jobs found during the final walk through that were promised to be done prior to or immediately after closing as well as a cabinet door replacement that was never done. Overall I have been dissatisfied with my experience after moving into the home, but I am making the most of it.
October 2026Martin Springs - 60 - LN
Overall Star Rating: 4.0 / 5
The rack in our master's bedroom fall down and we call you said you gonna and response from you. We call and call and called nobody pick up the phone again. The rail to hang towels in the bathroom have fallen out,we just move in , in less than 3 months and everything are fall out. Now we are waiting the day the kitchen cabinet will fall out.
October 2026Avalon TH RL - LN
Overall Star Rating: 5.0 / 5
ZACK WAS VERY HELPFUL to me and my son in the purchase of this home.
September 2026River Pointe 100 SF
Overall Star Rating: 5.0 / 5
We are very happy with our new home at River Pointe by Meritage Homes! From the beginning of the buying process through closing and moving in, we had a very positive experience. We love the design and layout of our home, and we are very satisfied with the overall quality and workmanship. The River Pointe community is beautiful, and we’re excited to call it home. The Meritage Homes team was professional, helpful, and responsive throughout the process. Whenever we had questions or concerns, they were willing to assist and made the experience as smooth as possible. I want to specifically mention Zach and Juan for taking good care of my needs and for the great service they have given. Overall, we are very satisfied with our purchase and feel we made a great choice buying our home at River Pointe. We look forward to making many wonderful memories here and would definitely recommend River Pointe by Meritage Homes to anyone looking for a new home!
September 2026Parkside at Grayson 40 SF LN
Overall Star Rating: 5.0 / 5
The company should be very proud to have people on its team like Mr. Willie and Mr. Dennis who are truly the bright face of the company who bring the best face to the company
September 2026Hawthorne Station SF
Overall Star Rating: 4.0 / 5
Incredibly impressive. There were some communication issues at the start but they were worked out in the end. I’m very pleased
September 2026Parkside at Grayson 40 SF LN
Overall Star Rating: 5.0 / 5
The houses are brilliant, spacious and landlords are very good and helpful.
September 2026Ivey Township 60s - LN
Overall Star Rating: 5.0 / 5
Love my new home