AvidCX logo

Meritage Homes - Austin

Verified homebuyer feedback, ratings, and recent survey insights.

Overall Star Rating

4.5 / 5 from 2,546 surveys

Rating distribution

Based on 2546 surveys

5 Stars
74%
4 Stars
14%
3 Stars
7%
2 Stars
2%
1 Stars
3%

Quality of Home

4.5 / 5

Quality of Experience

4.5 / 5

Caring Displayed

4.5 / 5

Overall Responsiveness

4.5 / 5

Recent survey feedback

Show Latest

May 2026Opal Meadows

Overall Star Rating: 5.0 / 5

⭐️⭐️⭐️⭐️⭐️

May 2026Prairie Winds 60

Overall Star Rating: 5.0 / 5

Jeff, the superintendent has been awesome to deal with. It was a very excellent experience.

May 2026Creekfall

Overall Star Rating: 5.0 / 5

As first time home buyers, the process was overall AMAZING. Aside from about a week after closing. Everyone we had come into contact with up until that point was nothing short of a blessing. Jeff (construction manager) and Daphne (meritage homes agent) went above and beyond for us in every single aspect of this process. A week after closing we were met with a burden and a requirement to fix a mistake that was not made by us. This mistake was made entirely by the Meritage finance team. We then were met with a very unkind and unprofessional email from someone who works with meritage after following the direction of our real estate agent. We did not appreciate this kind of force. Not once was any official document sent to us confirming the legitimacy of this request. This mistake and the way it was handled has deeply affected the way we view Meritage as a company and makes us hesitant to recommend Meritage to other homebuyers.

May 2026Opal Meadows

Overall Star Rating: 5.0 / 5

Our experience with Meritage Homes has been terrific!! We’ve currently moving from El Paso to Kyle Texas. Meritage offers builds in multiple areas of the greater Austin area that we were interested in living based on work commute, schools and location convenience. Lori was outstanding!! We met her in the Bastrop area while scouting out potential neighborhoods we were interested in. From that point she maintained constant contact with us and answered any questions we had. She even called to check in with us when we had no questions. Lori definitely went above and beyond which is the reason we made her our primary Meritage contact during our search for the right neighborhood. Once we settled on Kyle in the Opal neighborhood we met Victor the construction manager. He was awesome as well. Very personable and professional. During our initial walkthrough of the house we selected he was pointing out little discrepancies and defects that my wife and I missed. Definitely made us feel like he was on our side and wanted us to be more than satisfied. My only critique in the home buying process would be the ability to only make an offer on one house at a time. I understand the reasoning. There were multiple models we were interested in and the worry of competing buyers was really our only stress. I guess that’s kind of a great problem for Meritage to have.

May 2026Waterstone Village TH

Overall Star Rating: 5.0 / 5

I have had an excellent experience with all of the staff representing Meritage Homes. I am so grateful for their attentiveness to detail in getting my home ready for me.

May 2026Opal Meadows

Overall Star Rating: 5.0 / 5

Victor has been so helpful. He has gone out of his way to make sure all my questions were answered and that everything worked well on my property. Thank you Victor.

May 2026Creekfall

Overall Star Rating: 5.0 / 5

Jeff was amazing!!!

May 2026Creekfall

Overall Star Rating: 5.0 / 5

This was the best built house I've ever bought!

May 2026Prairie Winds 45

Overall Star Rating: 5.0 / 5

Everyone and everything has been wonderful. This was our first homebuying experience together as mother and daughter and we appreciate how easy the process went. Thanks to everyone involved for helping us make a smooth sale.

May 2026Creekfall

Overall Star Rating: 4.0 / 5

Had a great experience!! From sales team down to the project manager. Very responsive and respectful!! 10 outta 10 recommend!!