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Meritage Homes - Austin

Verified homebuyer feedback, ratings, and recent survey insights.

Overall Star Rating

4.5 / 5 from 2,553 surveys

Rating distribution

Based on 2553 surveys

5 Stars
74%
4 Stars
14%
3 Stars
7%
2 Stars
2%
1 Stars
3%

Quality of Home

4.5 / 5

Quality of Experience

4.5 / 5

Caring Displayed

4.5 / 5

Overall Responsiveness

4.5 / 5

Recent survey feedback

Show Latest

June 2026Prairie Winds 60

Overall Star Rating: 5.0 / 5

We are pleased with the value of our new home!

June 2026Waterstone Village TH

Overall Star Rating: 4.0 / 5

Everything was amazing. One problem I had was when I was first looking at the house. Salesman did not give important information about the PID. Everybody else was amazing and helpful with my first home buy

June 2026Double Eagle 45

Overall Star Rating: 5.0 / 5

They made this experience super easy and not stressful at all. I would recommend this to my family and friends from how reliable they are. The home I moved into and easy to communicate any issues or questions I had/have.

June 2026Eastern Wells

Overall Star Rating: 5.0 / 5

From purchase to the end, it was an amazing exerience. Richard was our sales agent. He waited for me to view the house after hours as I am a teacher and work late. To me that was the epitomy of customer service. All through the process, he was communicative and helpful. Mr. Alex - our construction manager was also fabulous. I texted him on several occasions- some were just random questions i had about utlitiles, while others were concerns we had on the house. He always answered promplty and purposefully. The pride he takes in his property is incredibly evident. We were blown away by his work ethic.

May 2026Prairie Winds 45

Overall Star Rating: 5.0 / 5

Muy complacida con mi vivienda

May 2026Flora

Overall Star Rating: 5.0 / 5

Great Experience

May 2026Prairie Winds 60

Overall Star Rating: 5.0 / 5

Jeff our builder was fantastic. He built us an amazing home of such high build quality. I am incredibly impressed with his workmanship and attention to detail.

May 2026Opal Meadows

Overall Star Rating: 5.0 / 5

⭐️⭐️⭐️⭐️⭐️

May 2026Prairie Winds 60

Overall Star Rating: 5.0 / 5

Jeff, the superintendent has been awesome to deal with. It was a very excellent experience.

May 2026Creekfall

Overall Star Rating: 5.0 / 5

As first time home buyers, the process was overall AMAZING. Aside from about a week after closing. Everyone we had come into contact with up until that point was nothing short of a blessing. Jeff (construction manager) and Daphne (meritage homes agent) went above and beyond for us in every single aspect of this process. A week after closing we were met with a burden and a requirement to fix a mistake that was not made by us. This mistake was made entirely by the Meritage finance team. We then were met with a very unkind and unprofessional email from someone who works with meritage after following the direction of our real estate agent. We did not appreciate this kind of force. Not once was any official document sent to us confirming the legitimacy of this request. This mistake and the way it was handled has deeply affected the way we view Meritage as a company and makes us hesitant to recommend Meritage to other homebuyers.