4.7

Move-In Experience Survey (30-90 days post move-in)

290 CUSTOMER REVIEWS

  • 5 star

    86.2%

  • 4 star

    11.6%

  • 3 star

    1.6%

  • 2 star

    0.6%

  • 1 star

    0.0%

4.7

Home Quality

4.7

Overall Service

4.3

Perception of Time Taken to Correct Items

4.6

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

The Meridians, November 2019

4

Liked Most

The appearance of the community, the kindness and personality of the sales manager, and the friendly neighbors.

Would Change

More experienced sales manager and builder. The construction supervisor had great intentions it seemed, but he appeared to lack supervisory experience with regard to managing his subcontractors and did not follow up to ensure they did quality work. He seemed overworked. The sales manager and builder were extremely friendly and personable during the pre-contract period, but after that it was evident that this was for the sale only.

Falls @ Weddington, November 2019

5

Liked Most

how friendly and easy the process was and the selection and quality of material

Would Change

nothing