Overall Star Rating
4.6 / 5 from 2,668 surveys
Rating distribution
Based on 2668 surveys
Quality of Home
4.6 / 5
Quality of Experience
4.6 / 5
Caring Displayed
4.6 / 5
Overall Responsiveness
4.6 / 5
Recent survey feedback
Show Latest →June 2026Walnut Reserve 40' (LN)
Overall Star Rating: 5.0 / 5
Very helpful with purchasing our first home. Made it a very easy process.
June 2026Nelson's Creek 50' (LN)
Overall Star Rating: 5.0 / 5
For a community aimed at families, the hoa rules are very anti family
June 2026Buffalo Ridge 47' (LN)
Overall Star Rating: 5.0 / 5
Mario was amazing and easy to deal with. He went above and beyond to ensure we were happy with this home and we are extremely happy with the purchase of our home!
June 2026Oxford Station 55s
Overall Star Rating: 5.0 / 5
My overall experience with Meritage home has been positive. Anytime I have a question Rio Kolseth will answer it.
June 2026Seattle Crossing 50' (LN)
Overall Star Rating: 5.0 / 5
I had a good experience the only issue I really have is the paint is so cheap literally every time you touch a wall it marks it up!!
June 2026Nelson's Creek 50' (LN)
Overall Star Rating: 5.0 / 5
The entire search and purchase experience was great. Jake was easy to deal with and very responsive. However Mario is the absolute GOAT when it comes to making you feel like you made the right choice. He is helpful responsive and an all around good guy
June 2026Walnut Reserve 40' (LN)
Overall Star Rating: 5.0 / 5
Everyone at Meritage is great. The biggest issue we’ve run into is the downstairs’ flooring. It appears to be coming loose from the subflooring in numerous spots.
June 2026Harper Landing
Overall Star Rating: 5.0 / 5
The process of putting in my offer and applying for the loan was so seamless. I had been searching for a few weeks prior to coming across Meritage. Once I saw the home I wanted, I applied and everything was so direct and seamless from then. I truly appreciate all involved in the process. Once I got the home, Marty was so helpful. He is so responsive and quick to help when I have problems or questions. I would recommend Meritage. The home is amazing but just as importantly, the service and process of getting into the home was amazing!
June 2026Harper Landing
Overall Star Rating: 5.0 / 5
Everything has been great so far. Emily Anne and Marty have been great to work with and responsive to answer any questions or needs
June 2026Rocky River TH (LN)
Overall Star Rating: 5.0 / 5
Josh, the builder, is amazing! He has helped us tremendously with our home buying process. At the start of our process, we had Gay and loved her, but shortly after she no longer worked for Meritage Homes. We were added to an email thread with contacts from Meritage Homes, but the only person to reply was Josh. He was the only contact we had for assistance; it would have been helpful if another agent/seller could have assisted us with the process after Gay. However, we are grateful for Josh as he assisted and answered all of our questions throughout the process and even now after purchasing the home.