4.7

Move-In Experience Survey (30-90 days post move-in)

275 CUSTOMER REVIEWS

  • 5 star

    84.9%

  • 4 star

    12.1%

  • 3 star

    2.3%

  • 2 star

    0.7%

  • 1 star

    0.0%

4.7

Home Quality

4.7

Overall Service

4.4

Perception of Time Taken to Correct Items

4.6

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Ellington Downs, February 2020

5

Liked Most

Excellent quality, great materials, and a very courteous and responsive staff

Would Change

Respondent had no comments.

The Retreat, February 2020

2.5

Liked Most

Location & Plan

Would Change

There is greater scope to improve quality finish of home, there were lots of small issues which were not properly addressed till end. Ex. paint finish , wall alignment, pantry and closet storage fittings are worst. Before closing we were pressured to close home which was not agreed upon. Jimmy the sales zonal manager was very extremely unprofessional and we had to complain to corporate office. Construction Manager, never agreed on any issues we pointed out, justification for everything but no quality finish. We hired third party inspector and he pointed lots of issues which were not addressed.