4.6

Move-In Experience Survey (30-90 days post move-in)

414 CUSTOMER REVIEWS

  • 5 star

    79.5%

  • 4 star

    16.0%

  • 3 star

    3.2%

  • 2 star

    1.1%

  • 1 star

    0.2%

4.6

Home Quality

4.5

Overall Service

3.7

Perception of Time Taken to Correct Items

4.4

Would Recommend Builder

RECENT REVIEWS

Show All Reviews

Arrowbrooke, September 2019

4.5

Liked Most

Office staff and construction manager was great to work with. Energy efficiency of the home had proven it's quality in the first 30 days.

Would Change

Attention to detail was severely lacking by most of the trades teams from crooked/unlevel window framing, sloppy drywall and brick work, to light fixtures missing screws from each one. Attitude seemed to be "that's not my job". Highly suggest to have on-site construction lead to maintain standards during each phase of build. Crews need to be watched closer for integrity.

Frontier Estates, September 2019

4.5

Liked Most

good floorplan and lot size, good value incentives to use the design center.

Would Change

Respondent had no comments.