4.4

Move-In Experience Survey (30-90 days post move-in)

640 CUSTOMER REVIEWS

  • 5 star

    66.7%

  • 4 star

    18.7%

  • 3 star

    8.3%

  • 2 star

    2.7%

  • 1 star

    3.6%

4.5

Quality of Home

4.3

Quality of Experience

4.4

Caring Displayed

4.4

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Ventana, April 2021

4

Review of Overall Experience

We had a bit of a rocky start but once I articulated some issues, Meritage came through and fixed them. The resolution was very much appreciated.

Berkshire, April 2021

4

Review of Overall Experience

I have grave concerns that our flooring is going to need to be replaced much sooner than normal due to a bubble that was noticed prior to the sale. The flooring company has come twice to "fix" it and the issue just keeps growing. The quality of the painting and supposed cleaning of the home prior to being sold is terrible. We've told the construction manager and sales consultant prior to closing that the sod was an issue along with some plants but now it's our problem.