4.6

Move-In Experience Survey (30-90 days post move-in)

1865 CUSTOMER REVIEWS

  • 5 star

    77.7%

  • 4 star

    12.8%

  • 3 star

    5.8%

  • 2 star

    2.1%

  • 1 star

    1.6%

4.6

Quality of Home

4.6

Quality of Experience

4.6

Caring Displayed

4.6

Overall Responsiveness

RECENT REVIEWS

Show All Reviews

Shiloh Valley, January 2026

5

Review of Overall Experience

Everything was great. The process was smooth and our builder was very nice, informative, friendly, helpful, and kept great communication with us.

Riverwood Farm, January 2026

4

Review of Overall Experience

Overall, our experience has been really great. However, since moving in, we’ve noticed a few areas that feel a bit on the cheaper side. The biggest concern has been the paint throughout the home. The flat paint may be forgiving for the builder, but it has been extremely frustrating as a homeowner. It marks and scratches very easily, and even areas that were corrected after we moved in—such as the door paint—have already begun scratching off again. Additionally, there is a wall that appears to be slightly crooked. While it may not be a major issue structurally, it is noticeable and irritating to look at. While we’re happy overall, these finishes have been disappointing and detract from an otherwise positive experience.