Overall Star Rating
4.6 / 5 from 1,997 surveys
Rating distribution
Based on 1997 surveys
Quality of Home
4.6 / 5
Quality of Experience
4.6 / 5
Caring Displayed
4.6 / 5
Overall Responsiveness
4.6 / 5
Recent survey feedback
Show Latest →July 2026Vickery Station
Overall Star Rating: 5.0 / 5
Excellent service. No issues so far with them
July 2026Wells Creek 52s LN
Overall Star Rating: 5.0 / 5
GREAT :)
July 2026Northbrook Village TH LN
Overall Star Rating: 3.0 / 5
Initially they rushed our closing date, even though we expressed concern that construction wasn't finished yet. Their contract said there would be a $250 per day fee ON US if closing was delayed (which we rejected), but NO accountability if delayed by their side. Then they ended up having to delay closing by 15 days anyway, even though we sent all documents immediately when they asked. Final closing documents were sent to us last-minute and had to be revised 3x due to mistakes that we caught. Finishing construction was rushed, thus quality was poor, and appliances were not properly inspected due to power & gas meters not being done yet. We "blue-taped" twice before move-in and again after move-in to repair obvious quality issues that should have been seen and fixed without us having to ask. On a personal level, I think the people we worked with directly were doing the best they could, but this company itself is not at all well-managed from the top, and it's obvious their only goal is to extract as much money as fast as possible from customers.
June 2026Wells Creek 42s LN
Overall Star Rating: 5.0 / 5
We liked it!
June 2026Maxwell Commons 60s SFD LN
Overall Star Rating: 5.0 / 5
Everyone was excellent besides the financial team. We were still being asked for documentation at the time of closing.
June 2026Wells Creek 52s LN
Overall Star Rating: 5.0 / 5
The only thing I was not happy.It was the paint work
June 2026Wells Creek 42s LN
Overall Star Rating: 5.0 / 5
Mi experiencia fue muy buena, desde que hice la aplicacion para saber si esta calificada para la compra de la casa, las personas encargadas de lo financiero fueron muy amables y pacientes. Cuando cerre el negocio tuve una situacion con la casa, ya que hubo un problema con un animal en la pared de la habitacion principal, pero el encargado de la construccion el Sr Kurt fue muy diligente y responsable y siempre estuvo en contacto conmigo para gestionar y ayudarme con el problema. Mi experiencia fue muy buena en general.
June 2026Village at White Pine 30s LN
Overall Star Rating: 5.0 / 5
Other than the listing agent (Will) who never responded to our realtor (she ended up contacting Benjamin who was extremely helpful) everyone at Meritage was easy and wonderful to work with. Gary provided our blue tape walkthrough and was extremely thorough and kind. He answered every single question we had and was quick with his responses!
June 2026Wells Creek 42s LN
Overall Star Rating: 5.0 / 5
Kurt was amazing at getting my home ready for purchase and follow up. I will recommend to my family to come out and join me.
June 2026Wells Creek 52s LN
Overall Star Rating: 5.0 / 5
La atención en general ha sido muy buena si nos hubiera gustado que algunos detalles de la casa estuvieras con más acabados. La parte trasera de la casa me hubiera gustado plana.