Overall Star Rating
4.6 / 5 from 1,974 surveys
Rating distribution
Based on 1974 surveys
Quality of Home
4.6 / 5
Quality of Experience
4.6 / 5
Caring Displayed
4.6 / 5
Overall Responsiveness
4.6 / 5
Recent survey feedback
Show Latest →June 2026Village at White Pine 30s LN
Overall Star Rating: 4.0 / 5
Overall it was a good experience. My project manager Gary was great, and very helpful with any questions or needs.
June 2026Creek Ridge 40s SFD LN
Overall Star Rating: 5.0 / 5
Jamie is a big help! Love the support he gives for me and my family.
June 2026Crossing @ Abner Creek TH LN
Overall Star Rating: 4.0 / 5
Great service from Bryson, always available when we had questions. The inspection of the house was very thorough thanks to BJ. lots of time was spent so we understood the in and outs of the house.
June 2026Wells Creek 42s LN
Overall Star Rating: 5.0 / 5
Nos explicaron bien todo el proceso de la casa y todas las imperfecciones del inmueble las arreglaron.
June 2026Cedar Shoals 60s SFD 1MU
Overall Star Rating: 2.0 / 5
Paint job is terrible! Literally from shingles to concrete, paint is on everything that is NOT supposed to be on. Paint crew is coming for the 3rd time just to do front door. Grout is clogging sink disposal, but new CM has it on his list
June 2026Holland Park 40s LN
Overall Star Rating: 5.0 / 5
We loved working with Woodson and Lauren on buying our first home! They were so helpful!
June 2026Maxwell Commons 60s SFD LN
Overall Star Rating: 5.0 / 5
Wonderful team and experience moving into my home. Shout out to Alec and Erik for making the moving in experience go smoothly and taking care of everything.
June 2026Northbrook Village TH LN
Overall Star Rating: 5.0 / 5
Excellent experience with buying and moving in my new home. Especially the building or construction manager, Susanne. She has gone well out of her way to make me feel welcome, understand everything, and comfortable in my new place. I loved the help she provided.
May 2026Shiloh Valley
Overall Star Rating: 5.0 / 5
The home is well built, and we are so fortunate to have the property manager, Jeremy, looking after us. Any and all issues we have brought to his attention have been rectified in a matter of minutes, not days or weeks. Overall extremely satisfied with our experience and are telling all our friends to come be neighbors!
May 2026Village at White Pine 30s LN
Overall Star Rating: 1.0 / 5
I wish I could go back in time and not do this. Upon moving in our washing machine did not work. It took 3 weeks to get it fixed. After constant phone calls to warranty side of Meritage.. which I got no response to fix it. I had to reach out to a local place that could fix it to get it done myself. The amount of ants in this house is insane. Upstairs and downstairs.. I have had to practically re caulk this entire house. So many gaps with exterior doors that wasn't addressed. In addition to spraying it for ants inside and out. We have 5 doors that won't close or open correctly. They scheduled to send someone out to fix it. I took off a day of work and they didn't show. 2 days later a sketchy guy showed up on evening to fix them. I couldn't do it that day because it was my birthday. I haven't been able to get them scheduled since. My builder still hasn’t responded and has moved on to another project. They told me originally that all utilities would be able to be transferred into my name. That is completely false. They can only be transferred if you are a previous customer with that utility company. (Duke Power is the only exception) I spent about $300 in fees to get it into my name. Our mailboxes do not work yet. We were told by the post office that Meritage Homes gave the work order late. So it may be close to a year until we are able to use our Mailbox. We have to drive to the post office downtown Pendleton that's about 15 minutes away to get mail. Nails left in the road during construction has caused us 2 flat tires since we moved here. One was a staple that couldn't be fixed so we had to replace the whole tire. ($350) And of course now with the HOA increase dilemma. We were quoted an annual cost for MONTHS up to buying this home. Just to find out after reaching out to the HOA secretary that the HOA cost was increased 6 months prior. ($300 INCREASE) If we knew what the actual cost was we would have purchased elsewhere then. This subdivision is not worth that type of annual amount. Especially for us because we are closed off from all of the so called amenities. We don't have a sidewalk to the playgrounds or walking trail. Our only way to get to them is to drive to them because you can't walk on the main road. I wish someone would reach out to me asap. Because I have tried endlessly with no response.