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As a first time home buyer, the purchasing process can be a little overwhelming. I really enjoyed my experience with Meritage Homes overall, though I would recommend a streamlining of communication between the buyers agent and Meritage. More often than not, my agent was NOT looped into email comms from MTH, and that was detrimental to me because I depended on her to help me through the process. MTH did not provide that level of assistance, and in the future they need to always include the agent in communications. As for the home itself, it's quite lovely. I'm a bit dissapointed with some of the finshes. There are aspects I feel were rushed, or not explained throughly during the financing piece. However, Nick has earned 10's across the board for his diligent attention to my homeowners needs and walking me through every inch of the house to make sure I'm in control of the purchase.
Madison and Hunter were amazing! Each one provided support and brought their expertise to decisions we were making. It was so helpful to have them with us every step of the way and we can't say enough good things about both of them. Home buying is my least favorite thing to do and this process was seamless. It is a massive bonus that we are so happy with our lovely home and neighbors around us.
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Our home buying team all around was excellent. The communication and customer care went above and beyond to make sure we were happy with our home.
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My experiences in the home buying process were very disappointing. After this purchase, it is highly unlikely that I will consider purchasing another Meritage home or referring others to purchase a Meritage home. I hope that my experience living in the home will be better than my experience purchasing it.
Overall poor framing quality issues Popped up in first few months